I first met Zack while viewing a rental property, and he immediately came across as warm,…read moreeasygoing, and professional. Even though that initial property wasn't the right fit, he quickly suggested another nearby option and made time to show it to us right away. Throughout the application process, Zack was consistently friendly, communicative, and diligent--always keeping me updated and putting my worries at ease. I'd absolutely recommend Zack to any owner or tenant looking for a reliable and genuine agent!

I met Zack at a showing for a rental property. While I didn't end up choosing the initial property…read moreI viewed with him, he stayed in touch with me and recommended a few others they were also managing. He showed me a townhome in Redwood city that I fell in love with. He was super helpful and responsive during the whole application process! Also their pay to rent online option is super convenient. My last manager only accepted checks or Venmo which was a pain. If you're looking for a rental on the peninsula I would reach out to Zack!

Wesley Ko came highly recommended from a friend. He laid out a plan for us to sell my current…read moreapartment and purchase a new house in 6 months (all in Oakland) and he worked very hard to help accomplish that goal. Throughout the process he was patient, responsive and professional. For the sale, Wesley and his teammates were extremely efficient when it came to staging and holding open houses and we were able to sell my apartment after the first scheduled showings. The only really difficult thing I had to do was say goodbye to the apartment and move out. I am extremely picky and so when we began to tour houses, Wesley's patience and eye for details really helped narrow down potential properties that would be a good fit for me and we also struck out a lot of bad ones. Wesley's experience shines during touring. Just to name a few things he has a keen sense of smell for moisture/mold, can feel for the slightest unevenness in floors and can tell good from bad repair work just from a quick glance and feel, he has really seen it all. This is where a whole lot of Wesley's value comes from, he's not just another paper pusher...he actually enjoys looking at houses with clients and he is great at pointing out things that a normal person wouldn't see. Eventually a few months later we were able to close on a new house that was exactly what I was looking for. It was a pleasure to work with Wesley and he was so helpful throughout the entire process. As I said before he is thoughtful, smart, engaged and it's clear he loves what he does and I now recommend him to everyone I know who is looking to buy in the bay area.

I think a 4 1/2 star review would have been more appropriate so I would rate OWN very good. We…read moreengaged Wilson and his team at OWN to sell our home in Millbrae. We interviewed three realtors and we selected Wilson because we agreed with his vision as to how to prepare our home for sale and his assessment of current market conditions. We were very pleased with the decision as we found out that Wilson has a strong team to support the preparation and sales process. A project plan was developed months in advance and for the most part all deadlines were achieved. Luis (contractor) and Priscilia (coordinator) prepared the house for sale on time and on budget. The staging firm did a great job in presenting our home. When necessary Wilson was alway available to answer our questions. The Open Houses took place as we planned months in advance and we were given an update at the end of each weekend. When offers came in Wilson and Cathy (Experttcs) helped us navigate through the negotiation process until we accepted a bid that met our target. We were then introduced to Michele (Director of Ops) and Aldolfo (escrow officer of WFG Title Co.) to guide us through the closing process. Their assistance made the paperwork burden as painless as possible. We were happy with the entire process and impressed with how the Own Team worked together to get the job done. We deducted a 1/2 star because the lateral sewer work mandated by the city was delayed for weeks because the plumber that OWN uses was not available. This caused a delay in closing. My recommendation to OWN is to expand the list of plumbers the company can use. Also, we were assigned an original coordinator with whom we did all the pre-planning. However, when execution time arrived we discovered she left the company. Thankfully Priscilia stepped in and everything worked out fine.

This review is for Somjai & Jessica. A friend of ours referred this husband-wife team to us for…read moreour first home search, and we couldn't have been more pleased with the experience. We've worked with them for about 5 full months to look for a single family home that fit our criteria, and we appreciated that Somjai and Jessica were professional and assertive. We initially had doubts because they're based on the peninsula and we were looking in the south bay, but after our initial meeting, we decided to go with them and never felt the need to switch agents. They were very flexible with us throughout the entire time we worked together. Regarding the search itself, it never felt like they were getting us to buy just so they could get their cut. They always provided us good, solid advice on which properties they thought were great for the long-term and which ones we should probably avoid (e.g. I liked living in my old place near the new 49ers stadium, and they gave us some great pros/cons of buying homes in that area). And it wasn't just the market trends they were thinking about; Somjai & Jessica always gave us their thoughts based on the context of our needs as a young, married couple with intentions to start a family someday. During the closing process, Somjai and Jessica were very organized and on top of everything, making sure all the i's were dotted and t's were crossed. While we waited for the bank, title company, and insurance agents to work out what they needed, S&J helped us with setting up the inspections and lining up some contractor referrals (even helping us get discounts for a few!). Ultimately, we couldn't have asked for better agents and would recommend them to anyone looking for a home in the Bay Area.

I'm in the market for an apartment to rent. I was referred to Janet because i had heard about a…read morelisting she had in Belmont. I didn't get the apartment, however Janet did accommodate my wife and my schedule by agreeing to meet us to show us the apartment late in the evening. As a customer service standpoint i felt she went above and beyond and we really appreciated that, something you don't get in business on a day to day basis. I.E. we basically got shoved out of the Tmobile store after upgrading a phone and spending $70 on accessories because it was the 9:00 "closing time". I love the mom and pop feel of Hometown and i hope these kind of business will thrive in our country. p.s. The receptionist was also very kind and helpful

We had the pleasure of working with Laura on both the sale of our previous home and the purchase of…read moreour forever home, and we couldn't recommend her more highly! Laura is incredibly knowledgeable, strategic, and results-driven. She knows the market, does her research, and isn't afraid to give honest, straightforward advice. When selling our home, she was thoughtful about positioning it to maximize value while minimizing time on the market. She also has an incredible network of resources to get a property market-ready quickly, along with beautiful photography and video that really make a home stand out. We especially appreciated the level of care and attention she put into marketing our home. On the buying side, Laura is a fantastic advocate and negotiator. We were competing against multiple offers for a home we absolutely loved. Laura was creative, persistent, and strategic in finding a path forward. She has a real knack for reading people and situations, building relationships, and knowing when to push to get the best outcome for her clients. Throughout the process, she was incredibly responsive, easy to work with, and always had our best interests at heart. Thanks to Laura, we were able to sell our home and secure our forever home in one of Danville's most desirable neighborhoods, where we're so excited to raise our family. We're incredibly grateful to have had her in our corner!

Laura is absolutely amazing! I have been following her home sales across the Peninsula for years,…read moreso when we were ready to sell our home in San Carlos, I knew immediately she was our number one choice. Selling a home can be incredibly stressful, but Laura made the process seamless. She connected us with fantastic professional help for painting and carpet installation, and her market expertise was invaluable. Her timing and pricing strategies were impeccable, allowing us to sell our home in record time, with total ease, and despite a challenging market. Thank you Laura!! We highly recommend Laura for anyone looking to buy or sell a home in the Peninsula!

We worked with Alex to sell our home in Los Altos and had an outstanding experience from start to…read morefinish. Alex brings deep expertise in the local real estate market--he gave us smart, honest advice on pricing and timing, and really understood the nuances of what would drive interest in our specific home. He clearly knows what buyers in this area are looking for and helped us position our home to maximize appeal. His strategy was spot-on, and we felt confident at every step that we were in the hands of someone who truly understands how to optimize outcomes for sellers. What also stood out was Alex's strong network--he knows the local agents and was able to leverage those relationships to connect with motivated buyers early in the process. Thanks to his efforts, the sale went smoothly and exceeded our expectations. Highly recommend working with him if you're thinking of selling in Los Altos or the surrounding area.

I purchased my current home with Rainmaker about a decade ago! Alex paired me with the right…read moreperson on his team to work with. I always felt I could go to either of them with questions and concerns. Through the years, we've stayed loosely in touch. Recently I asked Alex his thoughts on a second property, sharing my concerns and parameters. He had/has really good ideas, has experience with handling different situations, and I didn't/don't feel at all pressured to purchase. When it comes, hoping the second time goes just as well!

Raziel and his team were incredible and we would recommend him to anyone looking to buy a home. As…read morefirst time home buyers we were overwhelmed with everything involved in the process and were worried about navigating the process. But Raziel guided us expertly through everything and I can honestly say so much more knowledgeable than the other realtors we interviewed! At every step of the way Raziel and his team went above and beyond our expectations. Just some of the highlights: Raziel is extremely detail oriented, thorough and a superb negotiator. Truly a joy to work with, cannot recommend him enough, you will be in very good hands if you decide to work with him!

We had an excellent experience working with Raziel on our home purchase in Hillsborough. Our timing…read moreand budget were both somewhat uncertain throughout the process, and he was incredibly patient, flexible, and thoughtful from start to finish. Raziel is extremely knowledgeable, thorough, and very data-driven, which was something we really appreciated. When we needed to make quick decisions, he was always prompt and responsive, but when we wanted more time to think things through, he never made us feel rushed or pressured. He has high integrity, is consistently professional, and always gave us advice that felt honest and genuinely in our best interest. He was also incredibly helpful beyond the transaction itself. Raziel has a large network and team and was able to connect us with people for many of the things that come up after purchasing a home, from gardening and maintenance to rodent control. Just as importantly, Raziel is genuinely fun to talk to and easy to be around. By the end of the process, he felt much more like a friend than simply our real estate agent, and he is absolutely someone we hope to stay in touch with. We felt very well supported throughout the entire process and would recommend Raziel without hesitation.

Jennie helped my fiance and I purchase our first home in San Francisco! We were completely…read moreunfamiliar with the home buying process and were not even pre approved. We only had a week to figure everything out before offers were due. Jennie made everything so easy and linked us with a great loan agent and other vendors. We were able to close on our home in just 15 days thanks to her help. She is also super responsive to calls, texts, and emails and hand held us through the whole process. I would gladly recommend her to my family and anyone else who is interested in purchasing a property!

From the get-go, Jennie was a great agent -- super organized and friendly. We knew exactly what…read moreneeded to happen at each step. With Mindy's help, they were both able to answer all our questions quickly and efficiently. What really made all the difference was Jennie's approach and persistence in getting us the house we really wanted. She worked closely with the other agent and made sure we got it across the finish line. Highly recommended!

Nicole and Carol are a great team and we highly recommend that you choose them as your trusted real…read moreestate agents! We started working with Nicole over two years ago as a referral from a close friend who spoke very highly of her. As first time home buyers, my husband and I were basically clueless and had no idea just how complex the Bay Area real estate market is. Nicole helped us navigate these waters with ease, and educated us about the complexities of disclosure packets and purchase contracts well in advance so that when the time finally came, we'd be familiar with such detailed documents. Pre-covid, Nicole spent an entire Saturday driving us to houses in various neighborhoods so that we could see what different cities offered and to help us narrow down our home search based on what we saw. We also attended several open houses together and she always kept an eye out for homes that fit our criteria and attended broker tours on our behalf. We also continued working with Nicole throughout the pandemic and experienced first hand how the original interaction model had to change. Without any open houses, I felt like Nicole had to pour even more time into our search because covid policies required individual appointments to view each home. Nicole was patient with us as we viewed what seemed like 20+ homes during a nine month period. She is respectful of your opinions, but will also share her professional opinion when requested. We ultimately found a home and throughout the entire closing process, not only did Nicole help us, but so did her team. We were in the best of hands and there weren't any hiccups. Together, this team guided us every step of the way with constant communication. DocuSign was used to electronically sign all documents and keys were left in a lockbox when the home was officially ours! In fact, with their help, we were able to close a week earlier than expected! As you can tell, we obviously spent a lot of time with Nicole (she was stuck with us for two years!) and we enjoyed every minute of it. She's great to be around and extremely insightful. Finally, I want to share a story from when my husband and I first started going to open houses a few years ago. When we told other agents who our realtors were (we just would say "carol and Nicole") and they *always* knew who we were talking about. Nicole and Carol have created a reputation that is built upon trust, professionalism and extensive market-specific knowledge.

I'm a first time homebuyer and had the best experience with Nicole who helped me purchase my first…read morehome. I was working with a different agent previously and it was not a good relationship, but switched over to have Nicole assist me after recommendations from people at work. Nicole was super patient and took me around to view multiple listings on our first appointment. She was super knowledgeable about the area having more than 20 years of experience. She also walked me through all that I needed to know as a first time buyer, and quickly built trust and made me feel comfortable with her representing me. At every step of the process, she personally walked me through it, explaining to me what all the documents in the housing disclosure package were for, and what I should be looking out for. Most importantly, she was always on my side. Nicole and Carol work together as team and I can't recommend them enough! I will definitely be working with them again in future!

The best in the business!! Over asking every time!!…read moreFlawless system.. My go too for real estate.. Thanks Again!!

We cannot recommend Drew and Christine highly enough! Before finding them, we had been putting in…read moreoffers blindly without any success. Drew and Christine helped us better understand the market and the ins & outs of various cities, constructions techniques and eras of housing. They educated us on the offer process and gave us the confidence need to put in a winning bid. They then worked tirelessly to make sure everything closed on time and they were always responsive and ready to help. If you're looking for knowledgeable, attentive, and effective realtors in the Bay Area, look no further!

I have worked with a number of real estate agents in the past 30 years, buying and selling some 12…read morehomes. I was fortunate to have the assistance of a number of good agents, but Caroline is without a doubt head and shoulders above all of them. I recently sold my current condo home with Caroline as my sales agent. Caroline was also the agent who helped me to buy my place some 13 years ago. I had such a wonderful experience working with Caroline that I immediately thought of her again when I decided to sell my place. Most real estate transactions tend to follow fairly standard operating procedures. Thus the basic mechanics of a property sale or purchase can be handled by most agents without issue. However, when things go awry, that's when the experience, expertise and professionalism of a real estate agent really become absolutely critical. Such was the case with me. After my house was on the market for about 10 days, a couple made an offer that I accepted. So after signing the initial agreements, the couple proceeded to do their due diligence, which included various inspections. When the latter were all completed to the buyers' satisfaction, they removed all their purchase contingencies, and we were officially in escrow. Now all we had to do was wait for the buyers' bank to fund the loan. And that's when things took an unexpected turn. My buyers were pre-approved for a so-called faith-based loan from a small community bank in Chicago. Neither Caroline nor I, nor the title company where we opened escrow, knew much about what exactly a faith-based loan entailed; we just thought it would not be that different from any other mortgage loan. We were wrong! With us now in escrow, the bank in Chicago unexpectedly asked for various additional data/information that was outside of the scope of what was in the condo disclosure package that was provided to and signed off by the buyers earlier. So Caroline had to scramble very quickly to respond to the bank. That was by no means an easy task as multiple parties had to be identified and contacted. But after moving heaven and earth, Caroline did deliver everything the bank requested. Yet, in the end, my buyers were not able to get their loan. So that escrow, which by then was 3 weeks past the agreed closing date, fell through. I was, to be sure, a bit crestfallen. But Caroline was able to put that setback quickly behind her, and promptly arranged for the staging company she had long worked with to re-stage my condo in short order. With Caroline resuming hosting open houses again, I did quite quickly receive another offer that was in fact better than the one I had accepted previously. This time, we were able to close escrow without any issue within a month. So it all turned out well, and that was totally to Caroline's credit. Her hard work and undaunted spirit truly made all the difference. I should also note that I was overseas in Asia during all that time, so my communications with Caroline were mostly by email. On those few occasions when I felt that a phone conversation was needed, I would call Caroline. Given the 15-hour time difference between Caroline's Pacific Standard Time and my time zone in Asia, I would often reach Caroline at 8 or 9 pm her time. Quickly brushing aside my apologies for calling her so late, Caroline would always cheerfully take such time as we needed to discuss our next steps. Caroline wrote well, and fast, and she presented all her points clearly and succinctly. So I was always kept fully apprised of what's going on notwithstanding we were in different continents and time zones. In summary, I cannot imagine a real estate agent who is more efficient, pleasant to work with, experienced, hardworking, dedicated, and smart as Caroline. If Yelp were to change their maximum star rating from 5 to 10 stars, I would have to give Caroline eleven stars!

Unequivocally we would recommend Caroline Dinsmore to friends and family if they are seeking to…read moresell and/or buy a home. Her knowledge of the real estate market (we looked in San Mateo, San Carlos, and Menlo Park) was extremely helpful in buying our wonderful new Townhome. Her resources, ideas, and encouragement were absolutely essential to selling our home in Woodside and in receiving our asking price. Caroline went beyond expectations in being available to us to answer all of our questions, provide positive support, and promote the sale of our well loved home to prospective buyers. We will always be grateful we had the opportunity to work with her.