I liked Dr O'rourke earlier in my care. She had a good sense of humor and was so perky. But she…read moredid a Morton's neuroma removal on my foot which left me with foot pain. She had reasons why, but it took quite a few months before she finally took an x-ray that showed a bone hanging low causing the pain. So then she had to go back in and screw the bone up where it belonged. She wasn't happy about it I felt like it was my fault. She turned defensive. A few years later I started having pain on top of my foot. Arthritis had gotten so bad I needed to think about fusing my foot. My feet were hurting so bad from the arthritis I wore sandals with a lot of very spongy support. They were sandals that had a lot of straps and they made it easier to walk. I went back to Dr O'Rourke to see her and she was furious at me for wearing the sandals. That was all she could focus on. So I decided not to see her anymore. Then she retired. And also sent me a copy of a letter she wrote to put in my file. It was very vindictive,, said I don't heal well, I am a bad patient and I wore sandals. She mentioned the straps but still it was very bad. . I was shocked that she took the time to write such a letter. Very unprofessional. But I thought well, she is retiring and that is a good thing. I was surprised how double sided she was. I hope she has a happy retirement- it was time.

Finally!!!! A foot doctor worst going to. It's well worst the wait time to see her!!!!…read more I've spent too many years seeing all the wrong doctors. You will never feel rushed in her care. And she knows what she's talking about.

Don't waste your money on a "medical pedicure" -- you're definitely better off just getting a…read moreregular salon pedicure. For my first (and only) visit, I paid $140 for five minutes of simple treatment, during which the doctor was rude and unprofessional.

Very friendly staff, very proficient, efficient, and professional. I have found it's easiest just a…read morepop in and make appointment since they don't return phone calls very quickly.

I've never been so frustrated in my life! I would have better luck getting in touch with Elvis then…read moreI can the front desk of this clown-show. They WILL NOT answer the phone, and I'm stuck with menus and leaving voice mails. The care here seems to be good, but the front office is beyond dismal. I've never encountered such a dismal front office setup in any medical office in my entire life. Once I get through my current situation I will be DONE with this outfit. It's utterly ridiculous to make it so f'n hard for clients to get in touch with them.

I think more effort should be spent in quality control to prevent post surgical infection.read more

My primary care physician referred me to IRG for long term back pain, for both diagnosis and…read morepossible treatment. The staff at IRG was friendly, and tried to be helpful, but the physical therapist assigned to help me assigned exercises that didn't help. Some of them made the pain worse. He didn't use the feedback to further his assessment of the problem. An MRI, xrays, and surgeon's consultation later revealed more information about the cause of my pain, and why the therapy IRG prescribed initially was not successful. but I don't have confidence in IRG's therapist's ability to use the new information to create an appropriate program. The facilities are also unpleasant and crowded.

I am submitting a review in order to explain why I have left IRG - Harbor Square Physical Therapy…read more This is my third time to need PT for a long process of healing two knee replacements. I first went to the office across the parking lot from Swedish Edmonds Hospital. I'm quite sure it was not called IRG then. It was a wonderful experience. Then after the left knee had to be redone due to infection, they had moved the facility to the Edmonds waterfront at Harbor Square. Many of the people who worked in upper Edmonds moved down there as well. Again, a perfect situation. Now, recently, after my third surgery to replace my right knee I quickly registered and got a referral for IRG-Harbor Square again, expecting the same kind atmosphere. But what a surprise! It is still IRG but with all new therapists. In all my time spent in hospitals for these knee issues and Physical therapy I have ALWAYS been treated with absolute respect and in a pleasant and encouraging atmosphere. This time I was assigned to Erin and I thought things started out OK but what a nightmare it became. When I tried to engage with her and have a smile and pleasant conversations with her she reminded me that she was a Licensed Therapist and did not have time to listen to me talk about the tulips in Mt.Vernon and say Good Morning, Thank You or anything else pleasant. Apparently Licensed Therapists are also unable to take a moment to smile. I advised her that I was hard of hearing and was sorry I had to ask for some things to be repeated. I hope to get hearing aids soon. So due to my not hearing exactly what she said sometimes she just SCREAMED my name at the top of her lungs, as well as the instructions of what to do next. I have to say I have never ever been treated with such disrespect from anyone in the medical field. I always mention how much I appreciate those who work with the public to try and help them recover. I told her that as well but she was not interested in my chit-chat. (Licensed Therapist, you know.) I don't know if it's just me she treats this way or everyone she doesn't like. The other people in the office are always pleasant. No matter what happens in the future I will never go back to IRG-Harbor Square. I'm sure that will please her to no end. I did receive a couple of email requests to rate my experience.

I love Dr. Nilsen!!! He is amazing! He has done foot surgeries and he is amazing! Please do not…read moreever retire. I love you too much!!!

Dr. Nilson and his staff are patient oriented. From the moment I entered the clinic Dr. Nilson and…read morestaff provided professional and attentive care. I have been a patient of Dr. Nilson for a number of years and recommend him highly.

Just wrote up a review on here for Dr. Kuzel himself and realized I should do one for the actual…read moreclinic as well. I've had an issue with my achilles for some time now and Dr. Kuzel and his staff have been amazing in my recovery. Everyone is so friendly and accommodating that it's actually a pleasure to come in for follow up appointments. He's done a wonderful job in hiring people who have the perfect mix of professionalism, bedside manner and people skills. I had an emergency that happened on a day when they were in surgery most of the day. Rather then send me away or reschedule me, they stayed until almost 7pm to take care of me. I can't tell you how far that goes with me. You just don't see that anymore. And to top it off, they were all pleasant and genuinely concerned with my issue. Hopefully I'll never have to go back once my issue is resolved but if I or anyone I know needs their services, theyll be the ones I turn to.

I'm actually amazed at the fact that I'm the first "Yelper" to offer a review of Dr. Kuzel's…read moreservices, but--as the five stars attest--more than happy to testify as to the brilliance of his practice. The short end of the backstory: I'm thirty-five years old and have suffered from various knee and ankle ailments for the better part of my adult years. I was advised to take up a cardio regimen to battle migraines last year by my GP, and decided that I'd make a go at doing some fun-running as a means to keep my motivation up: things started off well, but--as always--hit the wall within a year and a handful of 5K events, as my Achilles began to burn with pain every time I took a step. No amount of rest or downtime seemed to do anything to improve the injury, so I opted to hop-step down the street to Dr. Kuzel's practice, as it's within the neighborhood. Now, the middle bit: I've had diagnoses on my feet before, and they usually come down to a poorly-healed broken bone from my teenage years and genetically lame ankles. I've worn orthotics since 2002, and--even with that--have just managed to basically "break even" in terms of my overall movement and footprint. I told Dr. Kuzel all of this during our first meeting, and he sat there as rapt as if I were recounting my adventures in the China Sea, or something: not a fakey "nod and hmm"-type response, but real, serious listening. Shortly thereafter, the man went right to work. He ran a sonogram (!) of each foot, broke down the inflammation that he was seeing, and noted--just by touch and sight--that my feet bend way too far inward whenever I take a step. This was all new information to me, as previous podiatrists had focused on the old damage and ankle area, rather than the movement of the foot itself: with that in mind, Dr. Kuzel suggested that I get a new pair of orthotics that would encourage a "lockstep" motion, and even offered to have new casts made of my old, busted-up pair for more casual purposes (and for free, I might add). Now, a month and a half later, I'm pulling between fifteen and seventeen miles a week, and doing so without ANY pain. I'd dust off the chestnut about reclaiming my teenage stride, but facts maintain that I probably never ran THAT far (At least intentionally) as a kid, and certainly not in any time in the last fifteen years. I've got three 5Ks lined up for August and feel like I might actually push for a 10K or two before the weather drops in October. I was just hoping to regain a basic half-speed jog with Dr. Kuzel's help, but he's managed to basically put a new set of tires on me. The man knows his feet, and I mean that in the most gracious and respectful way possible. Five stars, easy.

Dr. Kuzel is a great podiatrist! I've seen him for a few different issues over the past 20+ years…read moreranging from ingrown toenails and orthotics, to a bad fissure in my heel, and he has always taken good care of me. Dr. Kuzel has a nice bedside manner and a good sense of humor, which puts patients at ease. I highly recommend him for anyone needing help with their feet/ankles!

do not see this doctor. he is not a good doctor…read moremilked my insurance charged for 3 surgerys that never took place. did a bunch of unnecessary procedures. surgery was a joke. i ended up infront of grand round at swedish hospitsl on cherry hill.

Fast overall experience but didn't feel rushed at all…read more Everyone was very friendly. I saw a doctor who was amazing but left. I did my final post op with Dr Wardle. I joked as I left that I wish I had a few more visits because he was so nice. Even though it was one visit, I really felt he actually absorbed my chart. Like some medical personnel scan, ya know? Not him. Extra props to the surgery coordinator and office staff, I was needy with paperwork and they were really prompt with replies when I had to email them.

I feel he pushes some "minor surgery" that really isn't necessary…read more He was ok but I prefer more kinder doctors.

Everyone's always so professional and friendly there. The guys have been working hard on making a…read morelot of upgrades to the place and adding some new things for us to do too. I'm excited to see everything that they continue to do with this new direction that they are working towards. From the moment you walk in the door and talk to the front desk people you know that they care about you and what you're there for. Then it doesn't matter which of the 2 owners adjust you because they are both extremely good at what they do and they make sure to find out what's going on with you so they can make sure they address it all while you're there. They always try hard to make sure that you're safe and that you're feeling better than you did before you came in to see them.

They take a lot of care at pacific chiropractic. Fast appointments, and the very open environment.read more

Came here for four teeth extraction! Had to make two trips because the dentist recommended to do…read moretwo at a time only. Jenny was really friendly and checks if you're ok throughout the process which I appreciated. Before the extraction, she had to numb me several times. But the extraction process went smoothly and took only 30 minutes top for both teeth combined! Honestly didn't feel a thing and was surprised it was so fast of a process. The staff here are really friendly and like how it's clean and organized here. Would recommend to anyone looking for a dentist!

I have been coming to see Jenny and V for almost 15 years! It is always a pleasure to see them and…read morethey have taken great care of my teeth. They are fast and friendly and always ask about my kids. I've moved cities a few times in this time and never once thought to change my dentist. I honestly look forward to my cleanings 4x a year. It's like a quarterly date with a good girlfriend catching up. In fact they were the first to know of my 2nd pregnancy as I tested that morning because xrays were due. I have had several changes of insurance over the years and they were mostly in network except for a few short stints that I happily paid out of pocket for. I had all new fillings put in when I first started seeing them and they are all going strong. V, the hygienist I prefer always compliments my teeth even with my love of wine and coffee. Keep up the good work ladies! See you in a few months.