Called ahead to ask pharmacist if they accepted Medicaid for a 17 year old to have a no-cost flu…read moreand Covid shot. The male pharmacist said yes, but we cut off shots at 1 pm. Got my grandson from his home and drove over around 12:15 pm. Lady at the counter said she was sorry, but they cannot give Medicaid covered shots until the child is 19 years old. Grandson needed the Flu shot for his medical training class, so I went ahead and got both for $118.00. Surprised at the turn of events and attitude change, but same thing happened at Walgreens. I was upset, but did not cause a scene or damage any products. Win sort of?!

Great atmosphere, wonderful staff, always very helpful and nice. Never had an issue and always…read morewilling to go the extra mile, literally. They have delivered my medications to me when I was unable to make it.

Great pharmacy and staff. Very professional and willing to help. I have used them for many years…read moreDelivery available for $5 which is well worth it. Highly recommend them.

This use to be a first rate pharmacy until Tm Finley sold it. It is now the worse run business we…read morehave ever dealt with. We kept staying with them because they kept saying things were going to be straitened out. It has only gotten worse. And most of the help is very rude and unprofessional. We closed our account today and I hope Mr Finley has the good sense to Quit letting them ruin his good name

The pharmacy drive through takes forever. The workers seem to not care and move at a snails pace.read more

Someone should call headquarters and let them know how bad this store is. Most of the shelves were…read moreempty, even the candy and sodas had empty slots. Besides the pharmacy, there were only two people working. No one at the photo desk. There were carts and boxes on most isles with goods to stock. Apparently management has no pride in this store. I'll go to CVS from now on.

I have no idea how this place stays in business.They must actual pull their pharmacy staff to the…read moreside to teach them how to be that awful! They hold my generic prescription waiting for supply to run out so they can bill $800 to my insurance for brand name instead.i am being told my script that is was to be filled on 12/3 is not available until 12/7. Well guess what... they must be waiting on that supply of brand name so they can fill that instead of the generic that currently have on hand that is ready to fill. But yet they are stalling my refill so they can bill for more money!!! What a complete disgrace!

Great pharmacy. Much better than walgreens. Always polite efficient service. However it does not…read morehave a lot of things other than health related things

As other multiple reviews have stated how horrible this store is, I suggest moving your meds to a…read morelocally owned store. CVS is not any better. What benefits they had in years past are GONE. Not worth the hassle in all departments: pharmacy, photo, online orders, no help from clerks even when I show them on the app it's available at this store. Clerk responds with dull stare and shrugs "sorry." 2025 Axios-Harris Poll 100: CVS dropped to 57th place in the survey of the most visible US brands, down from 36th last year. Walgreens fell to 65th place, down from 51st last year.

Walgreens is just pathetic, I had a prescription sent to my regular Walgreens pharmacy and when…read morecalled after 2 hours, they said they do not have. They should have let me know. The second stupidity is they told me to call near by Walgreens and transfer the prescription, I called and transferred, when went to pickup they say the prescription is the same as over the counter and did not GIVE me the prescription. Looks like the pharmacy employee knows more than the doctor who prescribed. WALGREENS NEEDS TO BE SHUTDOWN, STUPID TO THE nth DEGREE. Switching now to local.

If you have medication allergies, or are brand specific. BEWARE…read more I'm chemically sensitivity, have deadly allergies, brand specific. ie, I'm allergic to Red Dye. 3 times now they have tried to give me Sucralfate, in Wrong Brand. It has Red Dye! The paperwork stapled to bag even had the Red Dye Allergy Checked. Ridiculous. I'm Brand Specific on my pain med. Allergic to other manufacturer. They filled prescription with a different manufacturer. Never called me. Luckily. My hubby caught their mistake. Now I have to wait 2 days, to find out if Corporate ordered my manufacture's pain med. My local Walgreens doesn't do the ordering. Corporate does! Ridiculous. They also are slow as snails filling prescriptions and refills. It takes Hours. Getting tired of being stressed out, trying to get the correct brand. Will be looking for a privately owned pharmacy.

HORRIBLE PHARMACY!! Idk if its the staff just doesn't care or are not trained but every single time…read moreI need to get a prescription filled i go through hell having to fight to get my Meds. They blow Ur phone up to tell you that for some reason they cant fill yet don't even text or call to let you know its ready. My Dr. is having me switch Pharmacies because 2 of the types of meds i am on can NOT go 2-3 days being late filled. They don't care and Walgreens needs to do a better job of hiring compassionate people that give 2 craps!! Its Walgreens in general have gone extremely downhill but the one on Military Rd. is a certain kind of absolute AWFUL!!!!

Kaleigh is one of the most courteous and helpful employees at WestSide-we came in late after…read moreleaving the cardiologist who changed my meds and we needed them quickly- she did everything needed to get the order correct and to us as quickly as possible For one so young she definitely is an asset to this new endeavor

West Side Pharmacy is the today's version of the old-time independent family pharmacy. The staff…read morehave gone the extra mile to help me with prescriptions & getting prescriptions transferred; they provide the personal service that can be lacking at some chain pharmacies. I would highly recommend West Side Pharmacy to anyone new to the Benton Arkansas area or for those who are looking to move from a big-box pharmacy.

If I could give this Pharmacy a negative 5 stars I would. When I tried to voice my concern with…read moretheir poor services the Supervisor Jay told me he refuses to refill my prescription. I'm a cancer patient! Don't ever! Go to this place.

This place is terrible. I waited at the drive thru for 2 hours last Friday just to be told my…read moreprescription wasn't ready (they had received it from the dr the previous Wednesday). I called today and the automated system said I had no prescriptions pending nor any ready. So I waited on hold 53 minutes and then the system hung up on me. My dr can't send the medicine to another pharmacy and I guess I'm stuck with no meds another day.