I will have to say that this office has got the greatest collection of professionals of any doctor…read morethat I have ever seen. From the front desk to the offices. The hearing test is extensive and, in my case, confirmed everything that I was experiencing. My hearing aids were programmed to fit me perfectly Dr. Morales is absolutely awesome. Dr. Black has a real gem in her. Do I recommend? Absolutely without a second thought.

I am so thankful for Dr. Black and The Hearing Doctor team. Dr. Black always takes her time,…read moreanswers every possible question, and makes sure all our concerns are addressed. The technology and hearing aides she has available have changed my Grandmother's life. I am forever thankful.

Dr. Sheperd is an excellent orthopedic surgeon! Great personality and seems to care about his…read morepatients.

STAY AWAY... STAY AWAY .... Had left hip replaced, 01/09/25,…read morehere... Big mistake. Almost a year later pain is an every day experience. Cannot stand up unassisted. Hip will not support my weight, and I have lost 30lbs since the surgery. If I roll over on my left side, while sleeping, I get excruciating bolts of pain from the joint. Constant pain from knee to joint. Can run or walk briskly ... It's miserable. I followed all the post op instructions and was diligent with physical therapy All the Dr. had to say was that the surgery went well. I had my right hip replaced a number of years ago at a different practice in CA. And apart from the scar, you'd never notice ... To Hell with this place Stay way.....

He found something that I didn't know I had! It was fast & no waiting! The staff was friendly &…read moretreated me well!

I never go to the ER unless absolutely necessary. I chose Exceptional due to their ratings and…read morelocation and it did not disappoint! They ran multiple tests, beyond what I had figured they would, trying to find answers for me. They listened to my concerns and actually addressed them instead of dismissing like most Drs/nurses would. They went above and beyond to make me feel safe and heard. Would 10/10 recommend coming here for anything. I will let everyone I know this is the place to go in Lubbock. You get the small town, personal care, with big city medical knowledge.

Very rude and sarcastic!!! If they speak and talk to people up front and over the phone that way…read moreimagine how they speak about people when not around. We used them a few years back for two of our kids BUT I wouldn't dare use them again. They would get a 0 star if I could. They were highly irritated. But we tried to call a couple weeks back left message and ins info no call back called last week and same thing nothing

Staff here is like a well oiled machine. I have only had therapy with Mark. He is great…read more Personable/professional/effective. Was using this facility approximately 4 months after having surgery for a separated bicep tendon and rotator cuff . Wasn't a fan of what we had to do at first (hurt like hell)but fast forward 3/4 months and I found myself looking forward to visiting with Mark during therapy. He kept it interesting and made it somewhat fun. Regardless it's up to you to do the therapy work and the staff here will keep you inspired . Thanks again for the quick recovery. See you again soon as I am 53 years old and the check engine light likes to come on .

LONG BUT WORTH READING! I have gotten my calcium score (the…read moreamount of plaque you have in your heart arteries) at NorthStar Surgical Center. For many years I had a zero score which is great but wanted a second opinion since I don't eat well and probably not real healthy. I called to check the cost at Covenant Hospital, I knew it would probably be a little more. They said it would be $150. I paid a little over $100, maybe $120 at NorthStar. I was happy to pay 30 bucks to ease my mind on if my score was really zero. I had it done at Covenant in April 2023, and of course they made me pay the $150 before the procedure was done. That I understood. Then 3 months later I get a bill for $84. Knowing I paid at the time of service I called to find out what I was being billed for. They told me the $84 was for reading the scan. There is no charge at NorthStar Surgical Center. Reading the calcium score results is a straight forward process. This is evident from my previous calcium score tests that I have had run. The technicians were able to provide me the results immediately after the procedure. I am unsure the cost at NorthStar with everything going up but that additional cost for reading the scan is just that much more. With this I would recommend NorthStar Surgical Center. Easy parking is an additional plus!

Incredible team of people! Grateful for their kindness and thoroughness from registration to…read morerecovery and dismissal. I would recommend this place if you ever need a surgery!

I have had two procedures here. This is the third outpatient center I have used and this one is…read morehands down, the best. It's clean. Staff is very kind and my care was top notch. I had two identical procedures about 30 days apart. My nurses were amazing. My anesthesia was spot on during procedure 1. It was so spot on, I felt no pain AND I remembered the details of my post surgery conversation with my surgeon. (That's never happened.) I mentioned this to my anesthesiologist before procedure 2 and she pulled my chart to mimic my anesthesia from the first visit. The staff call you after your procedure to check on you too. Highly recommend!!

over the past four or five years, I have used High Plains Surgery Center three times for surgeries…read morewhen I was battling Melanoma Cancer, and once this past winter for colonoscopy. Each time I was met and treated with respect and professionalism. I have never had any doubts or worries with any thing the have done. Truly great and wonderful people.

I have been to this facility, however I went to accompany a family member. Iwas immediately…read moreimpressed with the look and feel of it. The staff are very nice and accommodating. I definitely recommend Grace Clinic!

Overall the office staff is welcoming and friendly. The cost to be treated is very reasonable…read more After only 1 visit, I experienced relief from headaches and lower back pain. With each visit, I am seeing continued improvement.

Dr. Howard is a very skilled and knowledgeable chiropractor who takes the time to listen and then…read moredetermine the best treatment options. Overall the office staff is welcoming and friendly. The cost to be treated is very reasonable. After only 1 visit, I experienced relief from headaches and lower back pain. With each visit, I am seeing continued improvement.