After being very frustrated with my car insurance rates for the past years and another spike in my…read morerate recently, I decided to use my facebook friends as a resource to find something better. One of my friends from junior high reached out to me letting me know her husband could help and did he. My rates fell and am paying half of what I was paying. Not only was Brian great in helping me get the best deals his follow up work was above what I had expected. It definitely pays to work with advisor versus the direct insurance company as you know that they are there to help you and not their company. This is definitely the way to go for me moving forward and will combine my home insurance once I settle down in a home of my choice. I appreciate honesty especially in this industry so thank you Brian for all your help!

They did a great job helping with just what I needed without the pressure of up-sales I didn't…read moreneed. I feel they've been honest and helpful since day 1. I've saved a lot of money with their help!

Jeff at Neighbor's Choice Insurance has been my go-to for my auto and rental insurance needs. I…read morelive a few blocks from his office so decided to get a quote from him after passing by his place many times, and I'm so glad I did. He has saved me a lot of money and headaches. He's super responsive, honest, and will help get you the best rate possible. I've referred several friends to Jeff, many of which have signed up with him as he's been able to save them a lot of money on their policies as well. If you're looking for insurance, or just want a second quote to compare, don't hesitate to contact Neighbor's Choice Insurance.

Very helpful and knowledgeable. Jeff has been around for years. Able to access many companies to…read morecompare.

Call my agent Jeff Zaden Sun 817-914-6633 if you want to have the best experience... he is not in…read morethis office but this review has something to do with this office. I've called this office first because it's near by my house. The lady I was talking to has a very bad attitude and she doesn't know what she's talking about. She basically took my info and gave me a rate without explaining anything. She made me feel like she has better things to do. ***I've learned that most of the agents work in the Liberty Mutual office do not own their business and that's why they don't care about customer service. I've talked to so many agents most of them don't know what they are talking about and I was totally lost!!! The sad part was that most of the agents I've talked to just want to SELL SELL SELL me something!! I looked around on Yellowpage and found Jeff Sun's agency with great reviews http://www.yellowpages.com/arlington-tx/mip/liberty-mutual-insurance-sun-531694562#reviews so I've decided to give him a call. Shopping for insurance is painful but Jeff Sun makes it super easy!!! Jeff is very knowledgeable about personal insurance and able to give valuable advice on many different situations. He is very easy to talk to, courteous, helpful....adds up to excellent customer service. I've decided to give my business to Jeff Sun because he knows what he is talking about! I called and in less an hour he saved me us $700 per year. I didn't even have to drive to his office he took care of the cancellation for us and helped us to lower our mortgage payment. Very professional and I highly recommend him!!! Call him on his cell phone so you don't have to deal with a computer!!! 817-914-6633 https://www.yelp.com/biz/sun-and-associates-liberty-mutual-insurance-arlington-2?osq=LIBERTY+MUTUAL+INSURANCE this is the best agent ever!

this has been the worst insurance company do not believe their ads they wI'll not pay if you are in…read morea wreck they look for loop holes even though I pay $450 a month they won't even cover my 1100 bumper! the claim adjuster was rude an nasty the customer service for claim is the worst they interrogate you instead of helping you! they will take your money Anna's soon as your in a wee you will have the worst time getting them to pay they will say it's fraud even when you have pics an supported documentation. im telling you those commercials are fraud they do not help nor are they a good company I'm literally depressed after dealing with this company an out of a car! go else where trust me State Farm or geico not here stay far away

Allison S. at Buffer is absolutely amazing. She helped my wife and I navigate the bewildering…read moreMedicare supplement maze with ease. We couldn't be happier or more grateful.

I began my Medicare journey in 2020 (during covid) and Buffer Insurance was recommended to me by…read moreMedicare. Sean Turner helped navigate me through the process effortlessly. Since then, at annual enrollment, I have been working with Cody Franklin. He is excellent. He is very smart and easy to work with making the process easy to understand. This company is the best.

Better customer service and less employee turnover. I cancelled my policy prior to renewal and they…read morestill deducted funds. Spoke with someone at their office who promised they would get the refund handled but have yet to receive a response.

I returned a missed call and spoke with Jose. Because I have a homeowners policy with your company…read morethat is due for renewal, I initially believed the call was regarding that. After verifying my name, however, Jose asked if I was [adult child's name]. When I explained that was my son and not me, the conversation shifted. He asked for my son's phone number so he could attempt to sell him a home and auto policy. I declined and explained that if my son were interested, I would have him call directly. At that point, Jose became rude and short. He ended the call abruptly, saying, "Yeah, you do that," before hanging up on me. This was unprofessional and unexpected, especially given that I am an existing customer calling back regarding my own policy. I have also experienced numerous issues with my policies. It took many emails and months to receive the refund for the auto policy I canceled after selling my car--and even then, the amount was short. It took more emails and several additional weeks before the remaining balance was finally issued. The agent who originally sold me the policy told me there was no discount for paying in full, which I later learned was untrue. At renewal, I discovered that I could have saved hundreds of dollars, as I always pay my auto and home policies in full. Throughout this process, I sent multiple emails and received very few responses until I escalated the issue and called to speak with someone in a higher position.

Bait and Switch - We are not the first to get scammed by Taite Insuance. Our 22 year old son…read more(Keller High School, now at Texas Tech) was contacted by Bill and was told he could save him a ton of money on his car insurance. Our son (a part time cook at Sonic) who is always trying to save money took the bait. Bill came back with a price that was going to save him over $70 bucks a month - a big deal for him. Our son paid Bill the first month premium, got his proof of insurance card from Bill, then went on to cancel his previous insurance coverage. The following day Bill sends him an email saying that the price he gave our son was wrong and that in fact he is now going to need to pay even more than what he was paying previously. After quoting a price 3 times, cashing his check, issuing an insurance card, Bill had nerve to came back with a NEW price that was $20.00 more than what he was paying with his previous insurance company. Needless to say this was a total bait and switch!!! Our son had to go back to his old insurance company (who he had canceled) and they in turn used the opportunity to raise his rates as he was coming back with his tail between his legs. Then on top of it it took 2 1/2 weeks for Bill to return the money to our son. I have noticed from other reviews on Google this is not the first time Bill Taite Insurance has done this to people of our community. Stay away is my advice. BTW - can't wait to see what kind of BS response I get from this post from Bill.

I have been with State Farm for over 25 years and am very happy with my decision. My agent, Bill…read moreTait is amazing and truly cares. Listening to others horror stories with companies and their claims process, I'll be staying with Bill Tait at State Farm in Southlake!! My family has been with State Farm long before I was ever born. So quite naturally when I became of age to get my driver's license and start driving, my parents of course added me to their existing policy. Once on my own, I of course stayed with SF until I could do my own research.... Recently I reviewed all my policies with my agent and before I met with him I made phone calls to get quotes from other companies...and that's when I realized you can't go wrong with Bill Tait at State Farm!!! Prices were outrageous with other companies (I.e. Allstate, Farmers, Geico, Progressive...etc. - - believe me, I checked them all) I want everyone to know it is not so much the company you go with, as it is the agent. I have always been very fortunate to have had an awesome State Farm Agent like Bill. Bill Tait in Southlake is what I would refer to as the real and true backbone of your insurance company. As with all first impressions, it is more than not, that impression we take with us and share with others. I've have been a State Farm customer for 25+ years and would never consider switching providers. They have excellent customer service and the agents respond to any inquiry or concern very quickly and thoroughly. The few times I've had to file a claim was painless and very efficient. I would strongly recommend Bill Tait-State Farm insurance to anyone! Contact him if your are truly looking for great service and best bang for your buck! Bill Tait - 817-251-8900

Amazing service and great customer experience. Saved us over $1,800/year on auto and home…read moreinsurance. They can shop rates and review options in a simple, understandable way. Highly recommended!

From the owner: NIB is an independent insurance brokerage firm offering personal and commercial lines products…read morethrough over 40 top-rated carriers. Our advisors are client-driven, not carrier-driven so we can customize plans that best fit our clients' needs and budget.

Brandes Insurance is just great with Customer Service. I mean, really, it's seems Customer Service…read morehas gone by the wayside. or at least I thought. Who calls during the middle of your policy to just check in on how you are doing? NOT many. I'd like to give a shout out to Jessica Barthold! anyway, recently I got a new Motorcycle, called them and gave them all the required info so I could drive off the lot protected. so, I paid a little more for the remaining one-year policy. I got a new statement from Progressive about renewing my bill, it didn't seems quite right. As a matter of fact, it seems very high. So, I made one phone call (and DONE) to Jessica and basically, they saved my $400 bucks, yes, $400. same policy coverage, etc., etc. They just used to have my Motorcycle..... Now they have my 3 other vehicles and my home. anyone wanting real customer service and folks that will go out of there way, then I highly recommend them. Here is the kicker, if they can't save you money, they will tell you upfront and recommend a company. I have been working with Marleen Miles and Tisha Brandes for 9 years now. Keep up the good work ladies! Anyone looking for a long-term insurance company, this is the place in my book. Jessica Barthold Sales Executive Brandes Insurance Agency Totalchoiceteam@brandesagency.com www.insurehomeauto.com Office: 972-481-1027 x114 Fax: 866-936-3102 "Integrity is doing the right thing, even if no one is watching." you can't beat that! Sincerely Eric Erwin

As a long standing client (almost 14 years) I would like to take an opportunity and praise the…read moreentire staff and let you know how pleased I am with my relationship with Brandes Insurance. This agency has taken excellent care of all of my insurance needs and has made me exceedingly pleased with the way they have saved me money on my various policies from renters, to home, to car insurance. I have received excellent service from all the agents and most recently from Marleen with fast, courteous and most importantly to me transactions via email - including electronic signatures via my mobile phone. I could go on (honestly) but everyone I deal with at Brandes Insurance is a pleasure to work with! Wishing you all the best and continued success! Warm regards, Richard Caulder

James Little Agency has been our insurance agent for years and have always given us the best rates…read moreand professional service we could ask for. They beat our previous insurance rate and we actually got better coverage than we had with our previous insurance carrier. A+++++

From the owner: Because We Are An Independent Insurance Agency, We Work For…read moreYou, The Policyholder - Not The Insurance Company. We take pride in being an independent insurance agency located in Fort Worth, Texas focused on offering our clients the best possible choices of auto, homeowners, landlord, renters, condo, life, motorcycle, RV, boat, and commercial insurance. We represent many top rated insurance companies in order to provide you a broad range of options to fit your individual needs. With all you have to juggle in your life, you deserve to know that the things you value are protected.

I just experienced excellent service. Benny Cartlidge's Allstate's insurance service was off the…read morecharts. They listened very closely to my accident's explanations, processed all the necessary paperwork, really helps me contacted various repair help sources. The processing and my car repair results were excellent and low cost, too ... Yea!

Dear Yelpers, I wanted to share my experience with this…read more"Allstate" branch. This was truly a great experience working with a professional like Paola. She took care of my insurance needs ASAP.