This Travel Agency has just recently been taken over by new management. There is a new paint job…read morehere plus a new air. And Annabelle Bedrejo; Fiesta's new face and owner is also a fresh young addition who has been very successful in providing flights and services to both my friends and my family. Always friendly and polite, Annabelle will help you with all your travel anywhere in the world but she is most specialized in flights to the Orient. She has a great intuition for setting you up with everything you need. She flies frequently to her homeland herself, so she is up to date with discounted airfares, hotel and car rental packages. She also knows the Filipino islands like the back of her hand be sure that she can accommodate the most direct flight for the least amount of money when flying Balikbayan.

Highly recommended for those people who requires an immediate need for travel purposes be it for…read moreLeisure, business or emergency one. The people behind the company extends a helping hand beyond their call of duty in the real sense of the word. Ever so nice, friendly and attentive, Ms. Annabelle and Ms. Cynthia outdid themselves in providing a high standard of services in the travel industry. Way to go Fiesta Travel.

On Jan 6, 2026, I found myself with a flat tyre. I called AMA via their online app, and while I…read morehad trouble accessing it and then confirming they had received it, a Roadside rep showed up. To my surprise, the driver's excellence in ALL was outstanding. Driver 78 (RP) was a huge cup of sunshine on a very crappy day. He arrived and assured me he would have me on the road in a few minutes (shieh he did), told me I had a great car (BMW 525i) and that it was in super shape! My ego flourished, but nothing compared to the driver's confidence and kindness. I want to be sure you knew that he was such a valuable resource to your firm and your brand! Thank you so much, Driver # 78!!!! I don't need to use you often, but when I did, you more than delivered! Thank you!! Margie

I have been an AMA member for over 10 years. I live in Canmore and have relied on AMA services many…read moretimes in the Canmore and Banff areas. What happened yesterday represents a clear breakdown of service and communication. Yesterday, my vehicle broke down and would not start while I was approximately 90 km from my home in Canmore, in Cochrane, in the Bow Ridge neighbourhood. I contacted AMA at 1:00 pm to request roadside assistance. I required a tow truck and transportation home. I was given an estimated arrival time of 6:46 pm, meaning an estimated waiting time of approximately six hours. I understand that there may be other emergencies that require priority assistance. I was prepared to wait. However, after waiting more than six hours, the way my situation was handled was unacceptable. The vehicle was stranded in Bow Ridge, an area with no nearby warm places to wait. The closest warm location was approximately 3 km away on foot, which was not a realistic option in winter conditions. For that reason, I had to take a taxi to downtown Cochrane to wait somewhere warm. Each taxi trip costs $18. At 6:00 pm, I called AMA specifically to confirm whether assistance would actually arrive at the scheduled time, because at that moment the service had not yet been assigned to any provider, which I found concerning. During this call, the representative did not place me on hold or attempt to confirm availability with the service provider. Instead, she simply checked the app, which still showed an arrival time of 6:46 pm, and told me that assistance would be there at the time shown in the app. Based solely on that information, and while I was still in a warm location, I returned to my vehicle and paid another $18 taxi fare. The tow truck never arrived at the confirmed time, and until that moment, the service had not been assigned to anyone. I was also never contacted to inform me of any delay. At 7:10 pm, I called AMA again and clearly explained my situation. I made it very clear how frustrated and angry I was with the service and the information I had been given. I explained that I had returned to my vehicle because AMA had confirmed the arrival time, that I was now sitting in my car in winter conditions, without heat, with no warm places nearby, and 90 km from home. The response I received was dismissive: I was told to find another ride to a warm place, meaning yet another $18 taxi fare, and that I would have to wait another hour just to receive an update. No effort was made to locate assistance or improve the situation. Based on my previous experiences with AMA, whenever I had called for assistance before, I had been sent to Standish Towing & Recovery. For that reason, and given the lack of action from AMA, I decided to call Standish directly to confirm if they were available and if they could assist me. They immediately confirmed that they had a tow truck in Cochrane at that moment. AMA had never communicated with Standish, and I do not know what assistance they were planning to send. After Standish contacted AMA for authorization, a tow truck arrived within 10 minutes. I also want to emphasize that there were services available to help me. After waiting more than six hours and explaining my situation in detail, it is inexcusable that AMA made no effort to seek an alternative provider or solution. This demonstrates a complete lack of urgency and responsibility. This leads to an obvious question: Why, after waiting more than six hours and clearly explaining my situation, was no action taken to locate available assistance when I was able to secure help in 10 minutes with a single phone call? This experience shows poor communication, lack of follow-through, and a failure to act, despite clear information being provided multiple times. As a result of this experience, I am extremely dissatisfied and will not be renewing my AMA membership. I no longer have confidence in a service that relies on an app rather than verifying availability, confirms an arrival time without confirmation, and then leaves a long-term member without assistance.

I booked my flight to Cancun through Sarah Fraczek with Kaleidoscope and I am so happy with her! I…read morewas looking at flights online and everything was super expensive! It was during reading week (busy travel time) but Sarah managed to find me a flight for almost half the cost! I was ecstatic! She kept me informed the whole time, emailed me all necessary documents and even printed a hard copy for me as well. She is an absolute joy and I will recommend her to anyone I know traveling!

From the owner: Kaleidoscope Travel & Cruise makes travel arrangements seamless. From booking a simple domestic…read moreflight at the best price to organizing a long vacation, our Calgary, AB Travel-Agents cater to you.

its my third time come to Calgary tours. i had book Rockies mountain tour and Vancouver with them…read more they have friendly and helpful customer service with reasonable price for the tours. and defiantly i will go again! tips: their tour guides speak Chinese, so if you prefer English explanation, better to call them to ask.

From the owner: Tour operator to Canadian Rockies (seat in coach tour departure from Calgary/ Banff) , Charter bus…read morerental, special air tickets and Travel insurance service

Yolanda Tkachyk at Boulevard Travel is a GEM! She organized a bucket-list trip to Greece for me and…read moremy friend and it was such a pleasure to work with her. All the stress of travel vanished. Everything was organized for us, and we were so well taken care of during the entire trip. I am so impressed with her knowledge, service, and honestly can't thank her enough for organizing such a wonderful trip!

I had booked a trip to France in January, 2022 with another Travel Agency that was of virtually NO…read morehelp with the details of travel during Covid. I called Boulevard Travel after speaking with a number of other travel agencies who would not answer my questions as they did not do the booking, I then found an ANGEL in Yolanda Tkychuk at Boulevard Travel. She was Exceptionally kind, patience and helpful and even emailed me additional documents that were not provided by the travel agency that I had booked with. She also advised that I could contact her from France if we ran into any issues and this has made ALL the difference in the world to me as my anxiety was becoming overwhelming! Yolanda is Extraordinary in her knowledge of travel requirements, (especially during the Covid ) and offered info that I would not have thought of. I would HIGHLY recommend Boulevard Travel and if you have the pleasure of working with Yolanda ~ you KNOW you are in Great Hands. In future , I will ONLY book with Boulevard Travel. THANK YOU YOLANDA, from the Bottom of my Heart!!!