Couldn't ask for a better travel agent; , we have used Debra…read moretwice in 7 months for Jamaica trips and we couldn't of been happier picking her to assist us in our travel destination. 10000% recommend

I can only speak to Irene Z. She has been our travel person for a number of years and always seems…read moreto find solutions to itinerary issues and also has saved us some $$ over time as well. Latest booking she made was to take in Spring Training 2011 in Florida departing St. Paddy's Day! P:403.509.9342 or irene@tieronetravel.com

This review is about the Victoria (BC) office of Tier One Travel. I have been travelling and…read moreliving around the world for the last nine years and have never - ever - encountered such an unprincipled company. In a nutshell, I wrote and asked how much it would cost to extend my stay in the country I was visiting. Without authorization from me - and without even hearing back from me - the agent went ahead and charged nearly $500 to my visa account. She had obviously saved my account details from the transaction where I paid for the original ticket. I found out my itinerary had been changed when I arrived at Phnom Penh Airport to check in for my flight. I appealed to the manager, Mike Hill, for assistance and a refund. Instead of assistance, I've received a string of excuses - including the time he must devote to caring for his 84-year old mother (I kid you not). I have not even received an apology. He is now insisting that I come into the office for discussion and suspect 'delay and intimidation' is the order of the day for the Victoria Tier One office. If I ever receive a refund, I'll certainly update this review.

I have now booked four vacations to ClubMed (Cancun x2, Punta Cana, and Ixtapa) with Nathalie at…read moreMargarita Travel, and she is awesome!! She is easy to communicate with despite the many miles between us, and she knows her stuff! She always gets us the best deals, and will continue to check even after the reservations are made to make sure that the price hadn't changed. The great thing about her is that she herself has been to many of the resorts and can answer first hand most questions. We've never had any problems with our reservations, and have gotten everything we paid for and then some. I would highly recommend Nathalie at Margarita Travel for all of your ClubMed vacations, I will continue to use her as long as we keep going back to our favorite resorts!

Down Under Travel and especially Jason are awesome! Not only did they get us great rates on our…read moreflights to Australia and New Zealand, but Jason did a quick and thorough job of changing the seating on our (eight) flights right before we left. We forgot to mention, when we booked, that my husband and I like a window and an aisle seat (he likes to look out the window and I have a bad knee as well as being slightly claustrophobic). It was all taken care of in a efficient and most courteous manner. Thanks so much!

Love love love everything about this company. They went above and beyond and seamless transfers…read morefrom the airports to the hotels, and the planned tours were all beautiful. Thank you and can't wait to use this company again