I would highly recommend Penny Lane to anybody with an IT issue. They are a very friendly young…read moreteam who couldn't be more helpful if they tried.

Took a Nintendo DS Lite into the Long Stratton branch of pennylane to have a new case fitted as I…read morehad started the job but did not have the skill to complete the job. A week later received a call saying both screens where broken but they could sell a second hand ds to me one for £40 and if we let them keep the old DS there would be no charge (£20) as they could use it for scrap. Picked up the DS today ( refusing to pay) to find they had not even taken it out of the plastic box i sent it in. turned it on to find it worked just as it did when i took it in! This was clearly a scam to get me to give them my DS and to sell me some other poor sods DS. AVOID. WHAT SORT OF PEOPLE TRY THIS TRICK WITH A CHILDS TOY?

The nightmare happened, my computer froze and no matter what I did, or was advised to do online,…read moreworked. Where do you turn. I remembered a friend mentioning The Computer Man, based in Essex, who visited your home. I emailed the guy and within 20 minutes received a reply with an offer of visiting in the afternoon. WOW. Then, a phone call later, the engineer rang to say that if it was convenient he could visit within 30 minutes. He arrived dead on time, diagnosed the problem as a faulty hard drive. A replacement was fitted and an upgrade to the RAM. Reinstall of Windows 10 and other drivers. All within an hour. Could you get more satisfaction. A reasonable price with, I noticed on the invoice, a discount on labour charges of 10%, because I am an 'old geezer'. Thanks, Matthew, for a great service. Hope I don't have to call again but any further problems I will be giving your company a call.

From the owner: Specialises in customer service and attention to detail…read more Helping older people with the modern computing landscape.

Fast and honest service…read more Expecting it to be a big job, it turns out that the bios just needed resetting and a new battery. Matt explained exactly why it happened and didn't drag out the work with hefty repairs.He did however clean out the years of dust and tie up some of the loose cables while he was in there. Its now cleaner, tidier and quieter than before and works quicker.

I found these guys very helpful. The problem took about 2 hours to sort out and I was charged a…read moreflat fee for the lot. It was refreshing to have someone take a look at my PC at home instead of carting it to a shop. It was also good to have the computer spring cleaned at the same time.

Mark has been helping computer users since the very early days. He is helpful, honest, and nice to…read moredeal with. I have no hesitation in recommending him for all your computing needs

From the owner: We have an extensive onsite workshop area where we able to fix problems in a clean environment…read morewhilst maintaining speed and efficiency service at the same time with friendly staff. Welcome to Rayleigh Computer Shop. We are Computer Specialists in dealing with all types of computer problems. Our main services include virus/spyware removal, repairing and upgrading your existing PC System or Laptop. We sell new and refurbished PC and Laptop sales as well as an extensive range of computer consumables. We are a Norton, Jet Tec, Zoostorm & Stormforce Official Resellers. We have over 26 years of experience in providing home customers with all their computer needs. Our Computer technicians are on hand to assist you with assessing you current system to providing the latest PC systems and Laptops. We don't talk computer jargon or make you feel uncomfortable when you ask questions, we just give you free honest advice! Many of our customers are novices and just need that extra bit of help. Give us a call today and see if we can help.

A very good value for money…read more I needed to transfer all my data from my desktop computer (which finally stopped working due to old age) onto my laptop. I also needed to sync my printer and add Clickfree . I had a dozen other questions and Helal was SO patient. He answered all my questions ( I'm not very computer literate ) & at no time did he show any irritation or impatience. Helal explained everything in an easy to understand way. He is an excellent ambassador for PCMacgicians !

Cannot recommend this company highly enough. Super helpful, efficient, explain things in easy to…read moreunderstand way. I dealt with Abas who, after the nightmare that was John Lewis, solved my problems in super fast time, was very reasonable re costs and was very pleasant to deal with. Don't go anywhere else.

Yay! I'm a Fan, fast and friendly service with very good low competetive pricing, this is my…read morefavourite place for pc & laptop repairs, upgrades and installations :)

From the owner: Computers Fixed offers a wide range of computer services to home users and small businesses,…read moreprovided by a professional technician with years of experience at dealing with all kinds of computer problems, all delivered as part of a professional, friendly and personal service. PC, Laptop, Mobile Phone & Tablet repairs, sales & accessories. We also provide internet access, printing, photocopying, scanning & faxing services.

Validity is a local computer and Laptop repair and retail centre, plus a small area for access to…read morethe Internet (Internet cafe), plus computer spares ranging from computer cables to cartridges. The Internet however is more expensive at 1.50 pH than Mobile Hut which is practically next door. I Bought a USB to hard disk cable from here for 5.00. The lady behind the counter seemed to know her stuff about computers. They carry out their computer repairs right in the shop so you could ask the technician any questions as necessary.

Second time I have used Addline Tech. Melih efficiently transferred apps & data from my ancient…read moreMotorola mobile to a new model. Not always straight forward due to the age of my old phone. Melih then spent considerable time with me patiently going through navigation etc & answering all my questions. Good old fashioned & good natured professional service. His prices are very fair. I find it reassuring to have this service available, so highly recommended.

My old pc has become better than new! I can't believe how cheap it was! The gentleman is very…read moreerudite and cultured. But he concentrates on his work. He did full clean and maintenance which I did not ask for. He is a conscientious person of high character and expertise. I agreed price for one thing but he did everything which needed to be done. This is called professionalism. If you are bit older, like me, it is a Godsend to have such good and reliable and affordable service. Also he is gentleman and treats people like they his own Uncle, Aunty, or other relative. Wonderful , very fast, service. Very good price. One can repose full confidence. A boon for this neighborhood.