I would highly recommend Penny Lane to anybody with an IT issue. They are a very friendly young team who couldn't be more helpful if they tried. read more

Took a Nintendo DS Lite into the Long Stratton branch of pennylane to have a new case fitted as I had started the job but did not have the skill to complete the job. A week later received a call saying both screens where broken but they could sell a second hand ds to me one for £40 and if we let them keep the old DS there would be no charge (£20) as they could use it for scrap. Picked up the DS today ( refusing to pay) to find they had not even taken it out of the plastic box i sent it in. turned it on to find it worked just as it did when i took it in! This was clearly a scam to get me to give them my DS and to sell me some other poor sods DS. AVOID. WHAT SORT OF PEOPLE TRY THIS TRICK WITH A CHILDS TOY? read more

We used Penny Lane Computers in December 2013 and the service was excellent However, a computer given to them on 17 December 2014 was not ready as promised on 3 January 2015. A promised call to give diagnostic info and a quote never came - we had to chase. We had to make several calls to try and find out what was happening and return twice to pick up a cable they had mislaid. The computer was damaged on return to us. On returning to the store the owner was professional in her approach and offered assistance. Despite a disappointing experience we would use them again. read more

great place to get your computer glitches sorted out! helpful staff who know what they are talking about

Made a phone call to the shop for advice as my firewall was preventing my printer from working, a very nice gentleman told me what to do, and said if that did not work bring the printer and laptop in and they will look at it at a very reasonable cost. Delighted to say his advice worked and all is well and I am very grateful. My friend, my neighbour, my sister and nephew have all been in shop with problems which have all been sorted. I hope I do not have any more computer problems, but know where to go if I do - Thank you Penny Lane Computers read more