During the lockdown, I decided to set up an aquarium my brother in law gave us a few years ago. I found a store that sold salt water fish for cheap. I got what I paid for. They weren't very helpful in helping me figure out a problem I was having with my aquarium. My fish kept dying. They just kept selling me more fish.
My husband found Coral Bite. They only work with salt water aquariums. We decided to give it a shot. When I explained my problem, they refused to sell me anything until the problem was fixed. They offered a few possible reasons for the problem and offered a couple of solutions. They were very helpful. As soon as the problem appeared to be dealt with, I returned and boufght some fish. So far so good. Some fish died, but that is normal. Salt water fish tend to be more delicate. But at least the whole lot isn't dying.
I really appreciate their honesty. They were willing to not make a sale because they felt it was more important fix a problem than tarnish their reputation. They gained a loyal customer. read more