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Agrocentro y Ferretería Sola

5.0 (1 review)
Open 7:00 am - 5:00 pm

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2 years ago

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Jimmy's Pet Shop and Acquarium - Buffy, beautiful!!!

Jimmy's Pet Shop and Acquarium

(1 review)

This was the second time we have brought our dog Buffy (11 y.o. Maltese mix) to Jimmy's Pet Shop…read more We have had our dog groomed in the Clearwater, Fl. area, where we used to live, every month and she always looked great. In April 2014 we took Buffy to Jimmy's and when we came back the cut was very short, we did not like it but we figured it will grow out and since it was the first time, we wanted to give them another opportunity. We had to let her hair grow out for a few months, as it was so short but we did bathe her and brushed her and groomed her ourselves. Her hair was looking nice and full and we wanted a professional to even her out, so my husband took her back on July 9th of this year. My husband told him explicitly not to cut her hair to short, as she looks good with it longish. He was told she would be ready at 11:00, then 1:00 and when my husband went to the shop found a note that he would be back around 2:00. There was no notification to my husband about this. When he finally got the dog, after 3:00 or so, he was shocked. Buffy had been shaved within a 1/4 inch from her skin. Her ears and tails were with hair and she looked like a 10 lb "flying white rat". Her skin was visible and she looked as if she had red marks from the close shave. She was behaving in a strange manner we are not used to, not wanting to be touched of petted and would just lay in her bed rolled in a ball. Her face, neck, legs and underbelly had been shaved down to her skin . My husband and I were so upset, we literally cried. We immediately called Jimmy and said we were very angry as to what he had done to our dog. We demanded, to begin with, our money back, which he said he would, but he said he had to shave her because she was matted. We brush her and we know there was no severe matting that would require to shave the animal. If he was unable to groom her without shaving then he should have let us know and we would have gladly picked up the dog and taken her elsewhere. He had no authority to shave her in that manner. I have read since that the shaving cutters can get very hot and can burn the dog. I believe this is what happened. She can't speak to us but we know even to this day that this was a very painful experience for her and she still not behaving normally, even after 2 weeks. I do not know if she was mishandled but he did not do right for her, based on her behavior. Never, in the 11 years, we have been grooming her, has anyone done this to her and to us. My husband took Buffy to the Vet. and he gave her a cortisone shot for possible pain and skin inflammation and a soothing dog shampoo to help with the red burn marks. He also told us to use antibiotic cream, as needed. I have posted pics before and after he was done with her so that you can judge for yourself. I do not recommend this shop nor the way they handle animals. I wish we could go back in time but we are unable to, now all we have is to warn others about our negative experience at Jimmy's Pet Shop. Thanks, Elaine and Jeff Lininger

Agrocentro y Ferretería Sola - petstore - Updated May 2026

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