IF YOU WANT YOUR WEDDING RUINED...
copper kettle absolutely cheated, scammed and dishonoured my husband & I. this company doesn't care about anyone but wanting a ton of money.
1. we originally wanted to have our own desert and cocktail hours snacks, but due to their unruly contract they were absolutely not flexible. eventually I was able to convince them to have my own dessert and I was only able to do hand held treats (cookies, brownies etc)
2. they wouldn't allow outside bartenders, and when you go through them they will not allow you to select how much alcohol you want. because they are worried if you were to run out it would look bad on them, coming from a christian lifestyle not many people at our wedding were heavy drinkers but insisted on a set amount. WAY more than what we knew people would drink, and at the end if you don't consume the alcohol they only give you 50% of the price you paid per can.
3. unfortunately we had to move locations to somewhere else due to a faulty wedding venue, they charged over 5000$ just to move venues.
4. THE FOOD WAS DRY. we had burgers and they were SUPPOSED to be gourmet as per the catering said they offered. the burgers were hockey pucks & our guests were NOT pleased.
5. THEY CAME LATE. they were an hour late to our wedding. and delayed our reception times.
6. DONT GIVE THEM YOUR MONEY. they will take advantage and make any excuse in the book as to why you must do what they say and are not FLEXIBLE at all.
7. They LIE about how much alcohol was consumed and only give you MINIMAL AND I MEAN MINIMAL money back for it.
8. if you change anything on the proposal given & agreed to they charge you 50% of what you had on there. so you may as well stinkin keep it on their because either way they are making money off you.
9. these people are greedy, horrible & Heynis people to work with. THEIR WAY OR THE HIGHWAY. SORRY, who's wedding is it again?
HONESTLY, please don't go with Copper Kettle Catering. we wish no one has to go through what we had gone through. and, had money lost.
we are devastated by this experience & no one should have to have their wedding day feel the way ours did. we wouldn't be in half as much debt if it wasn't for this company.
DONT DO IT. I beg you.
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