Don't live here !!!! The management is rude and not helpful at all . My mom has lived here for 6…read moreyears and has decided to leave and they sent someone the next day to "inspect" the apartment but without notice . I say inspect but in reality they were there just to try and over charge you and be rude . Then my mom talked to office management and still rude .. when faced with the question why did you send someone without notice they had no response at all . Safe yourself your trouble don't live here

I love this apartment and I love when there is cats walking around anywhere i made a new friend cat…read moreand the cat always comes to my door

I love the staff i wish their were strict rules on picking up after your animals. My only complaint…read moreis nobody picks up their own. Dog crap and it is disgusting. You can smell it, it's everywhere, and I wish people would have more respect for their neighbors. Their needs to be some signs or people need to pay a fine. Something needs to be done about not taking care to pick up after your animals.Other than that I love it

Makes promises they don't keep. No wifi for 3 months and it's part of the rent. Dumpsters not being…read moreemptied in a timely way.

I was shown a really nice two bedroom the other day and I loved it ! Everything is so modern. I…read morealso loved that property was really clean and you can tell it's really taken care of! Cruz was really helpful in answering all my questions I had.

We just recently moved in this place is amazing. Very well kept Nicole is amazing very friendly and…read morealways willing to help any way she can.

How do you keep a $300 pet deposit for a pet that is deceased and yet say that you now need another…read more$300 pet deposit for a new pet? You already have the original pet deposit (not being refunded or used for the new pet) so now it's $600 pet deposit for one pet; how is this ok? Plan on going in person tomorrow to corporate since getting nowhere with front office

I just want to recognize Lucy from the front office for always going above and beyond. She's…read morefriendly, helpful, and always willing to assist with anything that comes up. I really appreciate how much she does to make things run smoothly around here!

Just moved in and I'm so happy I chose meritum as my home. It's been nothing but smooth and easy…read morewith the move in process and we've had lots of helpful people from the leasing office. Special thanks to lily and destiny. Definitely worth it!

From the owner: Looking for one-, two-, or three-bedroom apartments in Phoenix, Arizona? Meritum Sheely Farms…read moreoffers spacious homes with in-unit laundry, wood-style floors, and private balconies. Enjoy a resort-style pool, gym, dog park, and coworking space--all in a pet-friendly setting. Located near the I-10 and Loop 101, you're minutes from State Farm Stadium, Desert Sky Mall, and Ak-Chin Pavilion - ideal for commuters and locals who want easy access to dining, shopping, and entertainment in West Phoenix. Visit our website to book a self-guided tour today!

Unit are nice, but if you walk the ground it's dirty. When Thomas (groundskeeper) was here he made…read moresure to keep up with cleaning. You'll find animals poop all around the grounds & trash. Parking is a disaster, I have 1 vehicle now & pay $15 to be able to park under carport. Unfortunately it's hard to get a spot under there & to top it off parking closed to your building is a mission. Parking is 1st come 1st serve. For renewal they added an Amenity fee of $10, front pool is always having issues & they closed it for a period of time. Gates are NEVER working. People drive in & out as if it was a racing track. Valet trash service sucks! Paying for service that many time is not being rendered, office tells you to contact the Valet service. Attached are pictures of what Im talking about. Please read reviews & walk the perimeter & talk to actual tenants before signing a lease. Many of these reviews are not true.

Gym doors aren't working to get into and when you can get in without doors being propped open…read moremachines aren't working properly, tried calling office and no answer this is ridiculous.

Been living here for 2 years as one of the initial residents. I have not had any problems with…read moremanagement at all. If a maintenance request isn't responded to in a timely manner a conversation with on site management makes that happen the next day. Yes the pool has closed a couple times as people take glass and food in the water and don't respect the rules and terms. My only complaints, the $35 required per month hospitality trash pickup. Many homes are close enough to take trash out and Do! And most evenings they don't even show to pick up the garbage at individual residences. This should be an "opt out amenity." It's a waste of money and in this heat it smells as trash needs to be out by 6pm. Often the community around homes and by cars reeks of pot/weed. People "hotboxing" in their cars and it would be nice if something could be done about this. Also some not picking up their dogs waste around the community and in the dog park, however a quick request to maintenance and it's cleaned up. Too many kids unsupervised at the pool, no adults around and walking the complex late at night, partying, loud and being a nuisance. No security around to dispel these things. Also just the disrespect of people revving cars in early morning hours, or people sitting in cars with loud bass pumping and getting high. . Again, I Have never seen security in here at night in the 2 years I've been here. When I moved in I was told a small dog splash park was going to be built. Hasn't happened. Also would've liked an onsite gym and pet was station as many other complexes of the same type have them. They offer a corporate discount at EOS...too expensive still and not worth it. Those are wish list items but I came here as Mark Taylor has a positive reputation. Overall positive place.

When I moved in at the end of February, my A/C wasn't working. Maintenance eventually fixed it --…read morebut not before giving me a defroster instead of an actual cooling unit. Since then, my fridge has gone out, the garbage disposal stopped working, and now in 114° August heat, the A/C is out again. They gave me one old portable unit to cool over 900 sq. ft., which only helps the living room. I reported A/C issues back in July, and maintenance said it was "working." Now that it's clearly not, I called and was told they have no idea when an outside vendor will come and that they're "doing the best they can" -- while sitting in their air-conditioned office. In the past, I've emailed both Hendri directly and the main property email about problems and got no reply at all. Not even an acknowledgment. Other issues include: - The gate is in a dead zone, so you often can't open it with your phone due to no service. -The property is infested with crickets. - Non-residents regularly use the pool with no enforcement. The pool is closed ALOT because people can not follow the rules. - Dogs roam freely across the property. - The office is often closed randomly with no explanation or consistent hours.

I absolutely loved living in this community! All of the staff are awesome people whom I've…read moredeveloped a great professional relationship with, especially the ladies in the office. They are always so helpful and quick to respond to work orders. Ron the maintenance guy was always a humorous delight. If I ever move back to Phoenix I would 100% live here again. The only complaint I ever had here was that the hot tub isn't got enough and the pool was never heated during the winter months. Other than that I have no complaints at all about this place.

maintenance man Ron always does the job! Always respectful and fixes what needs to be done of any…read morerequests. hes appreciated a lot! Thank you Ron

Very nice property, the managers there are very sweet and nice. They always greet you when you come…read morein the door I recommend anybody to go and check this property out. Very clean. I lived on this property 2 years. And never had a problem.

I won a TURKEY for Thanksgiving!!!. The people in the…read moreoffice are legit. You can tell that they actually care.

Great place to call home. The management that i've dealt with has been good. Maintenance is always…read morefast and on time. Only downside is parking. Most neighbors respect each other. Other than parking Avilla is a great place to call home!

Great property. I like living here. My only concern is the lack of parking so if you have more than…read moreone vehicle I would coordinate with the office about the current parking situation. Other than that, I enjoy it!