2022 Hired Parsons Construction/Cole Parsons with Superintendent/Brian for custom home build. Do…read morenot sign a "price fixed contract" with this company. If the word "Transparent" is used RUN!!! I experienced long delays for samples. Poor quality of work. Blueprint not followed. Wrong product installed at the price of $51,000.00. The builder walked off job, because he refused to replace with correct product. C .Parsons will claim he quit, he did, because of the poor job. Sub contractors allege Parsons is a slow pay. Sub contractors allege money withheld and false claim made money was refunded to client (me). Allege Idaho public records show another lawsuit filed as recent as July of 2025. Allege Dave Parsons (founder) is no longer an owner. Don't be fooled if he is paraded into your meeting. Many other quality builders available. AVOID THIS COMPANY

Hi, Another mishap with Parsons Construction. We are adding…read moreon. Turns out, the recirculation pump does not have cert setters on it. In order to make our water run hot and cold evenly, we should have this work done. Thanks Don, thousands of dollars for us to do it. Thanks, Don.

I had an issue with our crawlspace that Logan was able to help us with. He was very helpful and…read moreknowledgeable about the issues we had, namely the moisture buildup and sagging floors. We talked about build science and why this stuff was happening and at the end he recommended a cost effective solution that fit our budget. We really appreciate Premier Basement Systems and highly recommend them!

It's definitely been a long road to this point. I had my hopes set high, but they've hit rock…read morebottom with this company. I hired them to install 2 egress windows. The initial install started Dec 11th and to be completed Dec 12th. Day 1, they hit the gas line. There was a dispute about whose fault it was but they figured it out with the gas company, which I was thankful for. After the job was completed Dec 12th, I came home from work to notice that our fence was bent and would not close. They also left tarps and debri in our basement from after the install. They also did not seal around the windows after install so there was a wicked draft coming from both windows which made the house freezing (It's December after all). I could actually see through the cracks/cuts to the outside. One of the windows would also not close all the way nor would it lock. I messaged the project manager that night (Dec 12th) and he said he'd have some of his guys come out to take a look. They left us like this for the whole weekend. In fact, I had to get ahold of the project manager again (On Tuesday Dec 15th) to find out when they would be out since I hadn't heard anything about it. They ended up stopping by that night and were a bit late, but I was notified they would be. They sealed around the windows, took the tarps left by the concrete cutting company they hired, and attempted to bang out/fix our gate. They also tried fixing the faulty window saying it was just dirt caught in the track, but it still wouldn't close so they said the project manager would be by tomorrow (Wednesday December 16th). I hadn't heard from the project manager so I contacted him again and he forgot. He offered to be by Friday(Dec 18th) instead. Sure, we can do that. He came by Friday and said it was a faulty window and it would have to be replaced. He would try to find one close to pick up, but they might have to order one if he can't find one that will fit. Awesome! Sounds great. I didn't hear anything after that. I contacted him 10 days later (Monday Dec 28th) for an update. He still hadn't found one but if they ordered, it would take 8 weeks to get it. He said he would keep me posted....but I still didn't hear anything. I contacted him again on January 6th for another update (9 days later). They found one yesterday, Jan 5th. He planned to go get it that day and then he'd contact me about when they could install it. He called Jan 8th to get us on the schedule. Install of the new window was set for January 15th. I got a call that the window didn't need to be replaced, it was just installed incorrectly so it wasn't set evenly on the track, which is why it would not lock. He reinstalled it, and it locked just fine. Perfect!! I called to get the final invoice and they emailed it to me. The contract I signed said I'd pay $3000 up front before project start (which I did). And then I'd pay $3534 when the project was done. Awesome, I was prepared. The invoice I was sent was a $228.69 difference in their favor. I asked why (could it be for the extra window we didn't need??) at which point I was informed the tech that drew up the contract (that we both signed) didn't do his math right and forgot to include $210 of project cost PLUS didn't do taxes correctly, so instead of the $3534, I'd have to pay $3762.69 For a company that calls themselves Premier Basement Systems, they aren't very Premier and make a lot of mistakes they expect their customers to correct and pay for. What was supposed to be a 2 day project has turned into a month+ long endeavor. I did email them back and we came to an agreement to split the difference of the math mistake (so still paying a little more than the original contract, but it is what it is). I don't mind paying for work done, just frustrated paying for mistakes I didn't make. Next time I'll remember to buy a house that already has egress windows.

Buyer Beware... We had a simple add on to our bath remodel which we forgot to put in the original…read morebid... Closet doors replaced... When we received the final billing, we were shocked to see a charge for $180/hr. for 6 hours of work. I verified with two other contractors after the fact. Paint, trim and install... including dry time and coming back to hang... $200 & $600 respectively, the latter coming from a custom builder in Seattle. Labor Only! We were charged $1085! The owner saw it as a chance to stab us in the back and that's exactly what he did!

We would definitely call Alpine back for any of our Roofing and rain gutter needs. Dar and his…read morecrew were professional, clean and very eager to meet our needs throughout our project. They even fixed some structural mistakes by the original roofer! Highly recommend you call these guys- Dar (owner) is very easy to talk to, and wants to please his customers! Russ and Lorie H.

The people at Ruda Construction are fine, honest, and hard-working people. And, they do great work…read more They framed the houses in my neighborhood, and at my one year inspection with an independent inspector, he looked in the attic and said the home was very well built. One of the better newer ones he had seen in the Spokane area! And to top everything off, I had a situation arise with a different company who was acting as the site super/general contractor and they were not keeping their site clean. They wouldn't take responsibility, but passed me off to Ruda, who went above and beyond to resolve my issue and exceeded my expectations in doing so. The could have passed me back to the general contractor, but instead they prioritized my satisfaction as a customer. For this, I'm extremely grateful. So, to recap, Ruda Construction does great work and they are really hifh-quality people. Why wouldn't you want to hire them for your job?!

Great Service, Excellent installers. Great Products, we are extremely satisfied with our choice of…read moreproduct and installation.

If I could give a zero star, I would. We entered into a Remodeling Agreement on June 8, 2026, which…read morewas signed at our property. We never visited the company's store location, as the Jamie, the owner, agreed to travel to our property to discuss the project and execute the agreement. After deciding to cancel the project, we submitted our cancellation request 21 days later, and the company acknowledged receipt of our cancellation dated June 25, 2026. Since that time, we have repeatedly requested updates regarding our refund and the status of our cancellation. Despite our continued efforts to communicate, we have not received a clear timeline or meaningful updates. The ongoing delays and lack of communication have been extremely frustrating and have caused unnecessary emotional stress. Jaime still has still to date not provided any documentation showing that a door or any other materials were purchased on our behalf, despite our many requests. We are deeply disappointed by the company's lack of communication, failure to complete any work, and poor customer service. I would steer clear from anyone wanting to do business with Jaime and his, so called business. Lastly, he will dispute that there is a policy in his agreement and indeed there is none. Here is how the agreement outlines: No provision stating that refunds take 60-90 days. In particular: Page 1 covers: Scope of Work Time/Substantial Completion Payments Change Orders Delays Punch List Warranty There is no refund timeline in these sections. Page 2 covers: Warranty details Dispute resolution (mediation/arbitration) Risk of Loss Assignment Page 3 is the Washington State contractor disclosure statement. It discusses: Contractor registration Bond information Liens Lien releases It also does not mention any refund policy or refund processing timeframe. One thing to check

Inland roofed our prior home over 30 years ago--did a great job and it's still looking good! The…read morehome we purchased had a new roof, but began leaking immediately after we moved in--with several attempted repairs by the roofer who then went out of business. We finally opted for a new roof and immediately called Inland. They were less than a second bid...and we know they do quality work. They corrected many issues going back to an addition done some years ago. HIGHLY RECOMMEND you go with Inland, a family-owned company since the 1950's who will stand by their work.

We recently contracted with Inland Roofing to re-roof our home. They removed the previous…read morecomposition material (25yr old) and had to replace 15 sheets of plywood on our 40+ year old home. They worked around the weather issues getting soaked pretty well one day. They covered up plants with tarps and cleaned up every day using large magnets to pick up nails. They left the ground surrounding our house as clean as possible. They answered all my questions before and during the job. I enjoyed Hayden and John (and Hayden's father, also John) and you will too. They care about the quality of their work and it shows. I recommend Inland Roofing highly.

This company is terrible. I'm the neighbor of a project they are working on. They have taken NO…read moreprecautions to ensure material doesn't come on to my property or to pick it up until I mentioned something to the property owners multiple times. No tarps, no clean up. They left demo'd and used materials all over my property in a place that could have been removed or tarped off multiple days in a row. Even after they have started tarping off and cleaning up the accessible areas I am finding shingles and wood and staples and nails every day. As I was throwing material back over the fence that I had to pick up from my neighbor's project one of their staff members jumped on the fence and threatened me. It's taken them multiple weeks (and still not finished) to roof a 1700 square foot house. These guys are incompetent.

10/10 would recommend. Fantastic local family owned company that believes in honesty and…read moretransparency. Their work well exceeded my expectations, plus they came in slightly lower on the quote while using higher quality materials than the other companies that quoted me were using. Communication was fantastic from start to finish and I never felt pressured at all. Thanks Alejandro and Savanna!