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    1.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    4 years ago

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    Jamie Hathcock Auto Group - Thank you! She sexy and running perfect!

    Jamie Hathcock Auto Group

    (13 reviews)

    I just wanted to give a huge shout out tothe staff at Jamie Hathcock Automotive Group. They are…read moretrue to their word. I bought mtvdream jeep from them back in October and they were fair and friendly during the sale. We had great conversation during the transaction and they talked about how they helped people who were truly trying to turn their lives around.... something I am passionate about with 17 years clean. But it was what happened after the sale that showed their true character and ethics. As with buying any used car you take a chance, this jeep was worth it! I got the premium warranty to cover me taking a chance on my my Dream Jeeep.... needless to say I met a few obstacles and was put in some challenging situations and this buisnees stayed true to their word and dud everything in their power to stand behind me and the purchase I made. They showed compassion, understanding, empathy and concern.... they went above and beyond to make things right! They did what it took to help me overcome the challenges that occurred and showed true compassion, not once but twice. If your looking for a stand up used cars buisness to meet your needs I highly recommend this organization! For all the reasons I mentioned above and more! They might have even restore some faith in me about humanity! Thank you Jamie Hathcock Automotive Group for your honest, hard work and dedication Tiffany

    Bought a 2015 Kia in June 2022. Ran fine for 2 weeks. Then battery went out. $300 replacement…read more On first tire rotation, found they had wrong tires on the vehicle. 3 different sizes. $600. 8 months in, the transmission went out. $5000. Be very careful buying from Jamie Hathcock Auto Group. They apparently don't vet their auction cars at all.

    Reliable Cars

    Reliable Cars

    (8 reviews)

    ***UPDATE*** The owner, like Dwayne is all talk. Never…read morecalled me. Just had my second oil change, the transmission leak is still there. I've spent nearly 1500 in auto repairs for a 6 year old car. Repairs that never should be needed at the low mileage I bought it at. 61k-ish Now I get to spend more on more repairs this unreliable car has. If the management would agree to pay for or perform themselves a transmission reseal, I will shut up completely. I will delete my reviews I have placed on 4 platforms. If it's easier, I work in the dealer world (I get a reduced repair price which I'd be happy to have y'all pay for. Or you can have your techs do it but it needs to be fixed right the first time. I wouldn't recommend their PDI team either.... When they do a pre delivery inspection they need to at least fix the small thing. 3 cars I test drove had bad tire sensors. One costs the dealer 50 to install. If you'd fix that more people may fall for your "reliable car" name. You're failing your core values. Big time.

    I bought a used 2016 Mazda CX-5 just under 88k miles from this dealership 4 months ago, and I've…read moreonly put a few thousand miles on it so far. A few months after purchase, I noticed a slight whine, which I wasn't initially worried about, assuming it was a belt or something that could hold off until the first oil change interval since the dealership had just done a maintenance inspection. However, the noise increased drastically over the next 6-8 weeks, so I brought it into my trusted shop to see what was going on, and they found the transmission oil to be almost completely empty with metal shavings floating within, despite there being a dipstick to easily check the fluid level and no leaks coming from the transmission. They put two entire quarts of genuine Mazda transmission fluid in it to try and salvage the transmission, but it was apparent that a full replacement would still be the next step. Against their own best interest, they recommended I tell the dealership what had happened due to the clear oversight that had taken place at their service department in selling a car to me that was already low on transmission fluid. After days of me insisting that I won't be paying a diagnostic fee for them to look into an issue they caused and my car just sitting on their lot, this morning, I got a call stating that they had looked into the issue and agreed that the transmission would need replaced, but that because it's out of warranty, they couldn't do anything. When I made it clear this wasn't acceptable considering the circumstances, they stated that a manager would give me a call. I had had 6+ interactions with their staff over 5 business days, just to get to this point, with little more being done than them acknowledging what I already knew. A few hours ago, I received a call from Robert, who spoke as if he had no prior knowledge of this issue. I directly asked if he had been briefed on the matter, since at this point I was tired of restating my situation to each member of staff, and I assumed that any manager worth their salt would come prepared with an understanding of the issue and be ready to resolve it, but it's clear now that his feigning ignorance was just a tactic, and this was, hands-down, the most unprofessional interaction I've ever had with management at any business. Robert made it clear that it was my fault for not returning the car immediately after hearing the slightest whine two months ago, and that since another shop had "opened it up" and "put the wrong fluid in it," (my shop ordered genuine fluid directly from them, though Robert was not open to hearing this or allowing me to prove it, since there's seemingly no point) they weren't liable in any way, that I was making "assumptions," and he "wouldn't entertain them." Robert also asked that I "don't interrupt him" since he had "not done so to me," even though I assured him he had several times during our conversation. He immediately raised his voice and said he would call me back the next day with prices, implying they wouldn't be able to "help much," to which I responded that I believe they are responsible for replacing it for free (since I refuse to financially subsidize their mistake), and he told me "that's not gonna happen," and wished me "a good evening." I told the service manager at the very beginning of this, "if I'm going to pay $5,000 (a third of the price I paid for the vehicle) to get my transmission replaced, I will have it done at my shop" because I trust them, and I just "want this made right" by the dealership. Robert seems to be in disbelief that I don't trust their staff, but after taking the vehicle to my trusted shop and them insisting I visit the dealership against their own best interest due to clear negligence by their service department, I have every reason not to. I have even less reason now after seeing how they conduct themselves at various levels. I've been respectful through this entire process and have been met with nothing but condescension and immaturity. While I was already planning never to return (for obvious reasons), my sister is looking to buy a Mazda soon, and I'll make sure she doesn't purchase one here. I'll also be sure to steer all business I possibly can away from this dealership in the future. Extremely disappointed. [UPDATE] They responded, asking me to email Robert to continue the conversation. I have too much self-respect to continue the conversation with Robert any further after how he spoke to me yesterday. His short-sightedness saved your dealership a few thousand in the short term and cost you tens of thousands in the long term. Keep up the great work!

    Copart - carauctions - Updated May 2026

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