I recently have had a terrible experience with Redi- Care in Easton PA. I am one to give credit…read morewhere credit is due and also shine light upon bad experiences in hopes to prevent someone else for making the same mistake. Back in December of 2012 I visited Redi- Care Medical Center for the first time on a Saturday. On a side note, the site says they offer cash discounts, they do not so do not waste your time asking. The visit itself was to be expected from an urgent care facility. The customer service was slightly below average and the only reason they remain open is because their copay for patients without insurance is cheap - my copay was $82 for the visit. I handed the lady at the counter my card and she proceeded to close the transaction. Two weeks later, I receive a letter in the mail from Redi-Care Medical Center. The letter looked like it had been drafted in Microsoft word and it stated that I have a balance of $25. To give you some insight, Redi- Care is set up so when the patient visit is over they have to pay before leaving the facility, so how did I have a balance? I called Redi-Care Medical Center and spoke to their billing department. They informed me "they" forgot to charge me for a test when I had my last visit and I still owed them $25. I said "no problem" and requested a medical bill stating what test was performed for my records and I would call in or send in payment, which brings me to my current situation. I recently received a letter from Redi-Care Medical Center billing department saying my account is in collections and I owe the facility $65. Again, I call the Redi-Center Medical Center and speak with the manager Melissa (it took her 3 days to finally take my call) and she informs me the $25 from the initial visit back in December of 2012 was never paid and they added in an additional $40 for late fees. I was confused because I have visited Redi-Care Medical Center 3 additional times from my initial visit in December of 2012 and I was pretty sure I had made that payment (keep in mind I am NEVER late on any bills). Melissa spoke to me like I was some kind of degenerate. She informed me that it was my fault that I hadn't paid my balance and she was not going to waive the $40 in fees. I explained to Melissa that the visit back in December, I did pay $82 for my visit (which she agreed with) and the additional $25 was for a test that Redi-Care Medical Center forgot to charge me (which she agreed with again). I was informed weeks later by mail about the balance and I told her again I had been in there 3 times after that visit and was almost positive I had made payment. Keep in mind that each visit is $75 for weekdays and $82 on weekends (3 * 75 = $225 I paid in services). Melissa said there was nothing she could do and the fee of $40 will remain. She also informed me the billing department and the patient checkout (which is where the patient pays for the service upon leaving) are two different systems. There was no way for the lady checking me out to inform me on the 3 additional times I visited that I had a measly account balance of $25 (I find this statement a little fishy, because would a Dr. Office keep seeing a patient if the patient continually was not paying... no they wouldn't..) I found it baffling that Redi-Care staffs employs that actually get away with talking to people so rude and degrading. Melissa informed me I should call back and speak with the owner/administrator named Joann. I called back to speak with Joann and I was informed by Melissa that Joann Curino will not speak with me and the charges will stay as is. I was confused in the reason why an owner was not willing to speak with me (I am a customer?) about such an easily solved issue. I clarified the reason why Joann wouldn't speak with me and Melissa stated "Joann does not want to speak with you because I already have and she feels she doesn't need to". This statement illustrates their lack of customer service and poor management skills. To Joann - Horrible management Joann and no wonder you let people like Melissa talk to customers the way she does because you have the customer service skills of a rock and obviously the intelligence of one too. Do you know how much more money I would have spent there? And it was over an issue that was not MY MISTAKE in the first place? Let's do the math, if I visited Redi- Care 5 more times in this year, 5 * 75= $375 (not including additional "$25 test"), wouldn't you agree that is a lot more than your measly $40 BS (bogus) late fee charge. I hope anyone that sees this review finds this information beneficial and hopefully will not make the same mistake I did.

From the owner: No appointment needed Open 7 days a week Reasonable Fees Accepting Most Insurances Workman's Comp…read more Cases Industrial Medicine Drug Screenings Physicals, DOT Physicals Family Medical Care Foot Care Minor Emergencies Flu Shots & Vaccines Cuts Fractures Colds, Coughs General Medical Problems In-Office X-Ray EKG Respiratory Testing and Treatments Hearing Tests

HORRIBLE. I scheduled an appointment over the phone (the first apt.). They did not open right…read moreaway. I figured I was the first apt. I would get in and out, how wrong. They called me 40 minutes later, mind you I'm the first apt. Meanwhile the waiting room is filling up. Don't get it, the work ethic today is just sad. When a business says they open at a certain time they should be ready to work at that time. Will not be going back.

This practice has moved to Forks Township on Sullivan Trail. Everyone in this office has an…read moreattitude....No one is friendly here. Dr N is especially rude and belittling to patients. I don't need this attitude from a doctor office that I chose over another one. I'm outta there....

Having now moved to their new location on easton the offices are beautifully high tech. I've been…read morewith them for two years now and they never let me down. If I'm not feeling well I can get in to see the doctor that day unless they are booked with no cancellations. But now with the larger building its just like a hospital. Love it and my doctor.

During Covid times, I was able to see my new (PCP) primary care physician. I am so happy with Dr…read more Paul as he was personable, focused, has attention to detail and asks the right questions to get to the root of the problem. The layout of the office is very clean with a modern touch. Just remember that the office is street level so parking street side would be better off if you were like me with excruciating pain. If you park in the assigned parking lot you will have to climb the stairs and go to the right. I had excruciating pain going down my right leg so, I admitted myself into Lehigh Valley emergency room. They ran blood tests, urinalysis and CAT scan and found nothing. Nor could they infer anything (young doctor I suppose). The next day I went to go see Dr. Paul and he was extremely thorough with what the root cause was but you have to tell him everything so that he can deduce the proper procedure to recovery. I had a strained muscle in my lumbar about three weeks before and did not think that was the root problem since it only took me a day to recover. But, it turned out it was! I can't recommend enough to try to persuade anyone that this is one of the best doctors out there. I know they are hard to find so, I am definitely sticking with Dr. Paul. Give him a try even if you have a current primary care physician. I guarantee you you will not be disappointed.

Dr. Paul has the most welcoming office. He is very prompt and direct when seeing his patients and…read morelets you lay anything on him that you may be concerned about. Dr. Paul and his assistant Donna are particularly, GOOD and HONEST people. Dr. Paul is so easy to talk to and he actually listens, and then takes the time to explain to you whats going on and what the best route of treatment is. He is very knowledgeable! He's been my doctor for going on 3 years now and I still enjoy seeing him for his fantastic advice and passion for results. He genuinely wants to help people save their own lives and live healthy as possible in todays world. I truly got lucky finding Advanced Primary Care. A place that I can trust, and that actually cares. Best Family Doctor or PCP I've met in the valley and I've lived here over 20 years. Thank you guys for everything you do !

Opens at 8am??? Still waiting at 8:15 for 1st person be checked in/seen. 2 women at intake…read morechatting away with a room full of patients. Do not recommend.

Patient First is a poor excuse for an urgent care facility. They don't respect the fact that some…read morepeople experience stress and anxiety at times causing blood pressure to go up. They make you wait way too long and each time someone new talks to you they aren't willing to do what is in your best interest.

We are traveling through from California. We were seeking the vaccine for monkeypox...and Novus…read morereaches out to the community for STI services and the like. We actually went to the office in Lehighton (who works with the Bethlehem office). The staff there was AMAZING. Friendly, welcoming. They actually coordinated getting enough vaccines for our friends from the BEthlehem office to make our appointment in Lehighton. So incredible. They take seriously, their care for the community and want to help and be the resource for sexual health. Thank you thank you. All communities could do well to have such dedication and presence as a health resource.

This practice has two components for me. The first, and most common for people in this area,…read morepromotes good sexual health through testing on a regular basis and treatment if needed. The second is access to Allen's remarkable network of sensitive and competent healthcare providers at the secondary/specialist level, when needed. I had a difficult, painful situation requiring access to a good plastic surgeon. Allen located a good doc and referred me. The surgeon helped me through examination, diagnosis, surgery, and recovery. My regular primary care physician did not help half as much as Allen and the Novus ACS practice. I owe a big portion of my good health to his professionalism and kindness. Novus has a great location, friendly people, and the first encounter that many people have - testing - gets you in a very good door. I heartily recommend the medical practice to people in the area.

Our family has been under the care of Dr Manja for at least 15 years. Dr. Manja has the distinction…read moreof having extensive experience and attentiveness in both urgent care, and as our Primary Care Physician. He always treats our concerns seriously and brings resolution. The PAs are very adept and experienced in caring for each patient with skill and knowledge. The most comforting aspect is their determining what follow-up care is needed, even for some serious conditions that our family and friends have experienced. The office is impeccably clean and beautifully decorated for a peaceful feel. The staff is efficient and attentive, giving confidence that our concerns will be answered and attended to in a timely manner.

Doctor gave me a 5 minute diagnosis and left! Really? Cold! When I got home 4 days later, my doctor…read moreasked why I wasn't given an intravenous if I was severely dehydrated? Plus I was positive for COVID. This place is a joke!

My massage was wonderful . The ladies here do a great job and aren't lazy with their hands if…read moreyou're looking for a quick way to relax. At an affordable price . This is the way to go . 100% recommend

Absolutely amazing. I was blown away by the quality of my massage. This was NOT a place where you'd…read moresee pervy old men. This was an actual massage with real benefits. My neck was killing me and my sciatica was on fire. Jenny took care of me. She stretched and kneaded all of my knots. But she didn't kill me like some therapists do. She worked it out and when I left I could stand up straight. I came here because my regular therapist couldn't fit me in. After how great I feel right now, THIS is my new go to for massage. What's even better is that it's next to Clove, the best Indian food around. I couldn't be happier with Oasis.