Opens at 8am??? Still waiting at 8:15 for 1st person be checked in/seen. 2 women at intake…read morechatting away with a room full of patients. Do not recommend.

Patient First is a poor excuse for an urgent care facility. They don't respect the fact that some…read morepeople experience stress and anxiety at times causing blood pressure to go up. They make you wait way too long and each time someone new talks to you they aren't willing to do what is in your best interest.

DO NOT GO HERE! WOW…read moreI couldn't agree more with the other reviewer! this place is ABSOLUTELY ridiculous!!! They are not "in network" with anyone so they will try to charge you an insane amount! My experience was similar to the other review. I was visiting from out of town and got food poisoning that lasted over 5 days so I sought a medical opinion. WHAT A JOKE. After calling to confirm that they accepted my insurance (they lied they are not in network) and telling the woman that I would be there in about 15 minutes I arrived to a silent, dark office. The woman told me the doctor was on his way (they must not even have doctors on site). A young doctor in his late 20's early 30's shows up and uses his phone as well. He told me the same information that I found on Webmd and advised me to drink gatorade. He didn't perform any medical services. Although he did, write me a script for a prescription that Walgreens does not offer because it was too small of a dosage, so I got something over the counter. A couple weeks later I get a bill in the mail for over $1000!!!! FOR WHATTTT? Don't go here, you are way better off going to the new St. Lukes Anderson Campus for exceptional help.

The WORST experience I've ever had at an urgent care center! Had to go on a Sunday due to a very,…read morevery painful rash in my scalp, in front of my ear and on my face. When I got there, only the receptionist was there. Dressed in plain clothes. She said the Dr. had just stepped out and will be back in about 10-15 minutes. Shortly later, she showed me to an exam room. The doctor came in, also in plain clothes. Shook my hand and said he was the doctor. Took a look at the rashes (all on the same side of my head) and said he wasn't sure what they were. I told him they were very painful and that I had severe pain in my ear and thought it was shingles. He said, possibly. He left the room to "write me some instructions". He left the door open and as I peeked around the open door, saw him on his smartphone. He came back into the room, with no written instructions, with his phone lit up. I am sure he was trying to see if they were shingles. He again said they "seemed" to be shingles and to follow up with my GP. Wait...what about the severe pain I had in my ear? Wasn't he going to give me any meds? He said, oh, take Motrin and I'll give you some drops for your ear. First thing Monday morning I called my GP. Couldn't get in until Tuesday, so I ended up going to St. Luke's North. There the doctor told me that I, in fact, had shingles, and that the drops I had been given would have no affect on anything I had. He sent me home with a medication and told me to take Motrin. Follow up if it didn't get better. Well, it started getting better after 24 hours on the medication. Oh, then I get the bill from Northwood....$1,700.00+!!!! Un-freakin-believable! My insurance would only pay $285.00 of it, so I called Horizon and they were kind enough to get on the phone with Northwood with me. They talked Northwood into accepting the $285.00 as full payment...that is the ONLY reason they are getting ONE STAR!

Terrible experience. Made my four year old wait over three hours to be even seen. Was told there…read morewere eight patients ahead of us, but they let at least 12 people back before us. Saw an NP for maybe five minutes. We live very close but we will not go back here. Avoid if possible.

Apparently if you have genital pain or you think you have a hernia. Don't go here. Go to the ER,…read moreand wait for hours to be seen instead. Like your an urgent care, you should have doctors on hand to tell me, if I have a torsion or hernia. And you have mri machines here. So why tell me I need to go to the ER.

I went in specifically requesting a RSV test and put it on my admission form. When the PA examined…read moreme I asked about the test. He said they didn't have it there. Wouldnt you think I would be told that before incuring cost? Very disapointed and won't use again

Went in for a quick checkup, I was feeling terrible so I wanted to find out what was wrong…read more Check-In was quick and they already had me in a room before I could even wait. They take great care of me, the staff were quick, great with what needed to get figured out, and they were really nice. They gave me results in less than 10 minutes They gave me the medication I needed and I was out in less than 30 minutes. I recommend going here if you need quick results!

Yeah, I'm sittin' in this old room Waitin' like a damn fool…read moreAnd I'm startin' to snooooze And I've given up hope I'm feelin' like a dope Being here makes me want to hit the booooze Is it any wonder I'm not crazy Is it any wonder I'm sane at all Well, I'm so tired of waitin' I got things to do But I've spent my whole day here Alright, hyperbole aside, this place is what it is. A family member had to come here for a pre-employment drug screen and anytime you have to go to a specific place versus having multiple options, you know it's going to take forever. The first off putting thing is the never ending fun with their touch screen system of checking in that basically wants a small life story while other people are waiting to use one of the two working terminals and the screen is not exactly the most responsive. Then you're called right away to speak with their one intake person they have working who basically regurgitates the entire touch screen experience back at you, screws around for a few minutes while they can't figure out how to take a proper scan of your ID and then tells you there is only one person in front of you for lab work so it shouldn't be too long. Two plus hours later, they finally got called back and that whole process was another 45 minutes which equaled about three hours from door to door to piss in a cup. In the local area, there are two large medical monopolies and we are very much in the camp of the other one. This much I know, they don't do things as slow, old school and stupid as this. Herd everyone up into a large centralized multi-purpose building and then skeletally staff it. This type of process is what gives health care a bad name. No. Mas.

Been waiting 2hrs so far just to be seen by urgent care. Absolutely ridiculous, but if you're…read moreSpanish or black and you don't know how to check in or you get loud they take you right back. What kind of bull is that? I've asked two times already and they said 3 people in front of me. Well 7 have gone back. Finally got called back after 2hrs and 25 mins, and the nurse who brought me back and took my vitals. Was very rude, no bedside manners or anything of that nature.

Inpatient stay. This is the best adult behavioral health hospital. The people (employees) make this…read morefeel like a safe and healing environment. Ten stars. I have been to other places. This is the gold star standard, in my opinion.

I'm only giving a 2 star rating because the nurses I had were great and Monty the Therapy dog was…read morethere. The overall experience I had was not bad. I did hear a nurse/doctor (couldn't tell because my curtain to the room I was in was closed) speaking to a colleague (colleague is switching to night shift). The nurse/doctor said "Just remember we do not save lives, we are population control". Now, I understand you cannot save everyone, but that it not something you just say out loud... as a doctor or nurse you try your best... but not call yourself "population control". I wanted to yank out my IV and unplug myself from all machines when I heard that. Absolutely ridiculous! I would not recommend this place.

She is the most knowledgeable and caring Dr. I have ever had. She is wonderful and the best thing…read moreis, is that she listens to her patients and answers any questions. Her and her assistant truly care for their patients. It is easy to get in and be seen when needed too!

Avoid this physician at every cost. I filed a complaint against her with the Pennsylvania State…read moreBoard of Medicine for improperly disclosing personal health information to my employer. I doubt your experience will be any better than mine was.