Amazing family run business in Wayzata. Awesome service and friendly knowledgeable staff. The star…read moreemployee is the family dog named Poppy, very cute and loves everyone. Beautiful interior with so many one of a kind pieces to look at. I had a watch that I thought just needed a new battery so I went to a large department store previously for a new battery. Their specialist said it was not the battery the watch needed to be overhauled and would cost $1000 which didn't make sense since that was the original cost of the watch. They said if not it is just an expensive paper weight. A friend recommended John at Wayzata jewelers. With his experience and expertise he diagnosed the problem and cleaned a mechanism inside and replaced the battery. It worked!!!! I cannot recommend John and Wayzata Jewelers enough. Don't waste your time at a generic chain store. Support a local family run business. You will not be disappointed.

Great service and really nice people. Beautiful selections of stones. Highly recommend them.read more

Unfortunately, my experience here has been terrible. The staff are arrogant and rude. When I picked…read moreup my ring, there was a random diamond floating around in the baggie, which I believe was my diamond that they were supposed to have put back into my ring. They bumbled around and said it happens all the time...just diamonds getting left in bags and such. I would not recommend this place to anyone.

I had one of the best experiences at Jewelry Works. They were incredibly helpful and friendly! I…read moreneeded a ring resized and they were incredibly helpful and helped me improve the ring i bought besides just resizing it. I don't know jewelry that well, but I do know great customer service and a really good deal. I got both and couldn't be happier! My fiancé was blown away and can't stop looking at her ring and showing it off. This place and the employees I spoke to were amazing! I will only go here from now on.

My marquis wedding ring prongs were worn and in need of repair. I did significant research online…read morefor a reputable place to repair my ring. I made the decision to go with Brian Walters "The Ringmaker" in Excelsior, and it was the best decision. Brian is not only personable and easy to work with, but it is obvious he is extremely skilled and is a perfectionist. His attention to detail is impeccable. My ring needed a crown replacement and he replaced it with a platinum crown which should last for years! He polished the scratches out of my 18K gold band and he returned it to me looking better than when I first purchased it new. I strongly recommend Brian! Candy K. (Waconia, MN)

Brian did a fantastic job on my engagement ring. I showed my fiancé a picture of what I wanted and…read moreBrian made it perfectly, it's honestly better than I imagined. He was so easy to work with, and very responsive. He couldn't have made the experience any easier or better for my fiancé. He understood exactly what I wanted and he delivered! I highly recommend him to anybody and everybody for their jewelry needs.

Very fair and willing to work with you no complaints from this place highly recommend it happy…read moretravels people

we got my now wifes engagement ring here. we were looking for a specific brand and they just so…read morehappened to carry it. having never even looked at engagement rings in person yet this experience was great and fun. they were super responsive via email when my wife was asking questions before we went in. when we did finally go in they remembered her and were ready to go with the items we were looking for. they didnt push us to spend above what we wanted or make us change our mind. they made us feel like the decisions we were making were the right ones because they were the ones we wanted to make. they also answered all our questions and follow up questions that we had when we got the ring. they overall made the experience one we will always look back on and have great memories of. the only reason i wouldnt give them a 5 star rating is the box we got with the ring wasnt exactly what we would have liked. it didnt feel as special as we thought we would have got and we werent the biggest fan of the chocolate brown box for the engagement ring. wished we could have had some say in that. other than that though i wouldnt hesitate to go back here and make another purchase.

I recently got a number of pieces repaired and redesigned. Not only did they do a great job at…read moremaking the pieces, their customer service and thoughtfulness is exceptional. A special shout out to Dino Kinsley, Krista who helped me, and the jewelers who actually worked on the pieces in back. I guess I've found my go-to local jewelers! Thanks

I haven't yet purchased jewelry from continental diamond but I have now gone there for watch…read morebatteries. Not only is the price reasonable ($25 as of November 2025), but they are very friendly. As well, on Saturdays they have a bar! There are more economical options for watch battery replacements BUT if you want (1) friendly service, (2) a free drink, (3) some fun jewelry to peruse as you wait, I highly recommend. They completed my 4 watch battery replacements in about 10 minutes and gave me a discount for changing four at once. Would recommend and will be back!

I can finally write this review! If you are looking for an engagement ring or any antique jewelry,…read morethis is the best place...ever. And trust me, I've looked at a lot of places. I was looking for my engagement ring. That's right, I got to pick out my own. I had been looking for about a year and just couldn't find what I wanted, or something in my price range. I found this place online and went in on a Friday afternoon. They were just opening so most of the jewelry was still in the vault. The owner, Ann, asked what I was looking for and I told her a vague idea. She went into the vault, pulled out a ring and said "Like this?". I kid you not, after looking at hundreds of rings, she got it right on the first try. There it was. Exactly what I wanted and under budget. I actually really wanted diamonds and sapphires but didn't mention that at first because it was hard to find. This ring had diamonds and sapphires! It's like she read my mind! Now, it seemed too good to be true so I put a few rings on hold and came back twice to see if she found anything else. Every time I went right back to that ring. She finally said I just had to face the fact that I finally found it. Everyone at the store was so nice and I had SO much fun talking antique jewelry and looking at their collections. It was THE BEST experience and I wish I could hang out there all the time. However, I would come home with more jewelry than my bank account would like. The best customer service. Fair pricing! Amazing selection for any budget. The store is smaller but don't let that fool you. They really just want to help you find the ring of your dreams no matter what your budget is. I cannot express enough how much I love this place!

Ann has been in the antique and fine jewelry business for many years…read more Her customer service, experience, knowledge, far exceeds any where I have been to buy jewelry. She has everything you would ever want. Ann has great buying power from all over the world, and buys right and sells right. You can trust what she says. Her little Shoppe is drama free, you will love it. Her prices are so good, they are unbeatable. Thank you Ann, and staff. Ruth M Peterson.

Monique is a terrific jeweler and person! She is very honest, and knowledgeable. They have a great…read moreselection of diamonds, jewelry, etc. Her pricing is very fair! We traded a necklace in, and purchased a beautiful ring with our sons' birthstones...

Great place for unique and custom jewelry. Monique updated…read moremy rings to like new! I would recommend her for unique jewelry.