This company was hired as a Best Buy contractor to install our dishwasher, and the entire…read moreexperience was absolutely terrible. The technician, Mark, started making excuses almost immediately after entering our home. His attitude was rude, confrontational, and completely unprofessional. It honestly felt like he walked in already irritated about something unrelated to us and decided to take that frustration out on the customer instead of simply doing the job he was sent there to do. From the very beginning, he seemed more interested in finding reasons NOT to do the installation than actually getting it done. He kept bringing up supposed issues, making excuses, and asking for additional charges to complete the work. Instead of trying to find a solution, he made everything unnecessarily difficult and eventually left the installation unfinished over what turned out to be a completely unnecessary issue. What makes this even more ridiculous is that another installer later came and completed the exact same installation in about 15 minutes with absolutely no problem. That pretty much says everything. I genuinely don't understand why a reputable company like Best Buy would choose a contractor like this to represent them. Even more concerning is why this company would send someone with Mark's attitude and level of professionalism into customers' homes. I tried repeatedly to stay polite, friendly, and cooperative because I just wanted the installation completed, but it made absolutely no difference. I've rarely dealt with someone so unwilling to help while supposedly being there to provide a service. This was easily one of the worst service experiences I've ever had. The actual dishwasher installation turned out to be simple and took someone else only 15 minutes. The only difficult part of the entire process was dealing with Mark. Extremely disappointing, unnecessarily stressful, and completely unacceptable customer service. I would absolutely not recommend this company based on my experience.

Best Buy sub contracted them out and tried to up charge me on non broken parts! We had a licensed…read moreplumber verify this. Do not use these crooks

Excellent service-fit me in same day. My front load washer…read morewas back up and running in 45 minutes.

Oren found issue with my washer, came back as scheduled with new part. Problem solved. Friendly,…read moreprofessional and I highly recommend him. Thank you Oren!

We just moved to Camarillo and had to call on Frank &Sons twice now in one month! First our dryer…read morestopped working. The technician was the sweetest man and tried everything to get it to work! After all his hard work to try to repair, we just had to get a new dryer. But we appreciated all his trouble shooting and honest advice! The second time he came out it was for our fridge. This time it wasn't cooling and making a loud noice!!! He fixed a loose seal then gave us some honest feedback. We followed his directions and 48 hours later our fridge is working properly and we did it with just his basic fee for coming out!!! The now will only be calling these guys after our wonderful experience!! Very professional and honest!! I felt like it was my dad coming over to help us! I highly recommend them!!

They were very prompt (actually 20 minutes early!) which I really appreciated. During their short…read morevisit, it was discovered that our fancy refrigerator only needed to be reset. Oops! My bad. But also really happy that's all it was! They were very professional and courteous during the whole encounter. I would use them again.

I bought a used refrigerator from Preston about 17 years ago and it still works! Preston is…read moreamazing, and he came out to the house several times to do repair... I would totally use him again, and appreciated, his kind, demeanor, and fair prices!

I originally order my fridge through Costco who got in touch with the manufacturer who assigned…read morethese people to fix the fridge. Not only did it take them over 2 weeks to call me to schedule the repair but they also didn't show up to their first appointment. I had to call them to be told they were not showing up on that day at all. I cannot speak of their work because I am waiting to see if they show up to their second appointment. Based off the other reviews, this seems to be a reoccurring issue which is fine if you can sit around and wait for them all day. Even for the people who mysteriously gave them 5 stars, they had multiple no shows and/or showing up not at the agreed time. If I had the choice I would never work with this company again. They obviously are unprofessional and do not care about the work they provide or their customers. Given the complete lack of ability to show up to their own appointments, I doubt the quality of their work being anything more than a half hearted attempt.

Frank came out and repaired my fridge a few years ago. So, when my dryer developed problems we…read morecalled Frank & Sons again. Scheduling was easy and they edit us in within just a day or two. This time it was his son, who I believe has now taken over the business, who came out. He was polite and friendly. He took apart the dryer and found the problem quickly. He had the parts that were needed to repair and had my dryer back together in less than an hour. The cost of the repair was very reasonable. I had a concern a couple of days later and they scheduled a follow up appointment for later the same week. The same man came out, took the dryer back apart and made sure everything was ok, which it was. He was in and out in about 30 minutes. He didn't charge me anything and would not accept a tip. I will recommend this company to any of my friends or family who need their service. If you have an appliance issue this is the company you should call.

We have a Fisher & Paykel dishwasher, it starting making a loud noise during wash cycle. After…read morereading reviews we chose Frank & Sons. I immediately received a message back on my service request. They confirmed they were familiar with my brand and setup a day to come out. They reached out to make sure my info was correct as the tech was on his way. The technician arrived and was definitely someone that knew what he was doing. He was familiar with not only my appliance, but had seen the issue previously and knew how to quickly resolve the issue. He explained what he did and had us back to normal very quickly. Will definitely call them for any future needs and highly recommend them.

I've been going to Las Posas Cleaners for 30 years! They always clean everything when I need them…read moreand are also able to alter and fix my clothes. She has hemmed dresses, fixed my pant zippers, and hemmed pants for me. Love this place!

I shouldn't even give them one star. I took my dry cleaning in and when I picked up one shirt was…read moremissing. They asked me to come back on Wednesday -No shirt on Wednesday or the next three Wednesday's. Finally the man who manages in the morning said it was lost but I would need to speak to the owner in the afternoon. Now I go in and they say they don't know what I'm talking about!!! The girl I saw at least three times told the owner she had idea what I'm talking about. DONT USE THIS COMPANY!! Plenty of other honest cleaners in town

Really competent work. I highly recommend him!! Price was very reasonable too. He fixes all kind…read moreof vacuum cleaners.

I dropped off my Miele vacuum that was broken in shipment and these guys fixed it for me. Vacuum…read moreworks great now! Also, picked up some attachments. Pay attention to the music in the shop. I thought it was radio, until I asked the owner about it. He has quite a collection of 1950's records and plays them in the shop! I live in Santa Barbara and have been so bummed that Bob's went out of business and we don't have any good vacuum stores anymore. I'll be back to All-Vac. They're reliable and affordable.

I had Tim from Elite 7 come out to clean and inspect our dryer, and I was extremely impressed. He…read morepulled the dryer apart, thoroughly cleaned everything out, inspected the components, and even replaced the belt while he had it apart. What I appreciated most was how conscientious and thorough he was. He took the time to go through everything with my wife, explained what he was seeing, and was very straightforward about the condition of the dryer. He told us it probably still has a few good years left but pointed out some areas beginning to show rust so we know what to watch for down the road. There was absolutely no pressure to replace anything unnecessarily. His price was also excellent--only $125 for the work he did. It's refreshing to find someone who is knowledgeable, honest, thorough, and reasonably priced. I would definitely use Tim again and highly recommend Elite 7 Appliance Repair. Five stars!

There are at least two things I know will remain certain. Appliances will continue to break, and…read morethankfully, Tim will continue to be the best Appliance repairman in Ventura County. This is the second time I have used Tim (dishwasher this time), and I am thankful I found such a standout professional. I highly recommend Tim!