DO NOT HIRE THIS COMPLETELY UNPROFESSIONAL DJ!!!!
Chris at Cool City Entertainment COMPLETELY LACKS INTEGRITY, HONESTY, AND PROFESSIONALISM.
My fiance and I had the opportunity meet with Chris to discuss his DJ and up lighting services.
He was dishonest from the get-go.
He roped us in with a completely FALSE QUOTE, based on up lighting only. Upon meeting him, he acted as if he had NO IDEA we also wanted his DJ services. The act he put on was laughable, as we very CLEARLY stated our needs and intentions in our initial email. He clearly just wanted the face time. So, we let it go and gave him the opportunity to sell us on his services.
During that time, he quoted us, IN WRITING, contract and all, a package deal price of HIS CHOOSING - for DJ services and up lighting; a supposed discounted price from his original stance.
And he went ON and ON and ON about how GREAT his top-notch planning services were.
Needless to say, we were very excited - as all soon-to-be newlyweds are! We sincerely thanked him for his time and generosity.
Immediately after our meeting, he emailed us directly, re-iterating his price and an outline all of the specific details.
We explained to him that we had a few other meetings set up with other local DJs, as to simply educate ourselves on pricing and any other differentiators, prior to making a final investment. This is totally acceptable research-based behavior for intelligent consumers.
So, we explained to him that we were SERIOUSLY considering his services (and we really truly were), and that we would be in touch with him in two weeks' time. He totally obliged.
During those two weeks we didn't hear a peep from him. Not one iota of communication expressing any type of issue on his (or our) end.
Finally, after completing said other DJ meetings, we narrowed it down to Chris @ Cool City and one other local entertainer. Their prices were exactly the same. The specifics of each package were exactly the same.
Nonetheless, we contacted Chris (exactly when we promised we would!) to let him know we are basically ready to hire him, however, we would simply like to see a video of his MC-esque characteristics, such as bridal party introductions, etc.
But, as far as my fiance and I were concerned, he was hired.
Chris literally responded to us that he NO LONGER wanted to honor his services at his originally quoted price, because two whole weeks later, he feels that he is now "worth more."
I'm sorry, what?!
He even went on to say that he would be OK with losing our business ENTIRELY if we did not want to adhere to his increased price.
Again, SAY WHAT?!?!?!
Here we are, ready to pull the trigger for one of the most important days of our lives, and this is the level of professionalism we have to look forward to??!
Is this a sick example of his "renowned" top-notch services?!
Why would you make an offer to begin with if you felt it wasn't enough? We do not determine the cost of your services, you do!
Why weren't we contacted sooner, regarding his concerns on the original quoted price? He has now completely wasted our time and completely disappointed us.
Why have we now been put in a position to PAY UP or BACK OUT COMPLETELY? No business man would ever be able to maintain success with this laughably aggressive approach.
I urged him to justify his change of heart and inform us of his increased price.
HE DID NEITHER.
He simply said he felt he was worth more, and gave NO INSIGHT to what price he now expected.
So now we are expected to BLINDLY move on to hire him with absolutely NO TERMS or COST INFORMATION?!
With such despicable, juvenile behavior, Sorry not sorry - you're services aren't worth sh*t anymore.
Value is determined by integrity, trust, and honesty.
CHRIS LACKS IN ALL OF THESE AREAS.
I URGE ANYONE TO RECONSIDER HIS SERVICES AS TO AVOID A "SURPRISE" UP-CHARGE ON THEIR FINAL PAYMENT. OR WASTE THEIR VALUABLE TIME, SUCH AS WE HAVE.
Please remember, he was dishonest with us from the get-go.
Needless to say, we will be sure to inform our highly regarded wedding venue to NEVER recommend his services to any other couple. We obviously won't be giving him any personal recommendations either.
The only thing we could ever THANK Chris for, is helping us make our final decision in choosing a RESPECTABLE DJ, that much easier!!!! read more