11/2025 - Tech came out to rebait stations. I looked at the stations later and found some sticking…read more2" out of the ground, others laying over. Very unhappy with service. Calling for a tech to correct.

Yelp Review for Terminix…read more This one star rating is solely based on my personal experience and is not intended to slander or cause harm to the said business. That being said, I am extremely dissatisfied with the service provided by Terminix and feel it is necessary to share my experience as a caution to other homeowners to read the multiple pages of fine print on the back of the agreement that you sign. I called to cancel my Terminix termite agreement after a year and a half of making substantial monthly premium payments. Despite paying hard earned dollars for coverage, I discovered new termite damage inside my home and was shocked to learn Terminix would not cover any repairs. When I brought this to their attention, I was informed of a clause buried in the fine print stating that if termites leave the area after causing damage, they are not responsible for any termite damage or repairs to my home. The Home owner must find active live termites at the time of the claim. I told the representative that the termites are not going to stay around after they damage your home And they agreed. This sounds like a catch 22 to me And the home owner will always loose to fine print clauses. I would imagine if I had called and reported live termite damage then the clause would say but we don't cover those types of termites Or that's the wrong breed of termites so we don't cover those. This was a complete contradiction to what their sales representative initially told me in order to make the sale. When I signed up, the salesperson walked the property thoroughly and assured me that if any termite damage occurred during the coverage period, Terminix would cover up to $250,000 in necessary repairs. Unfortunately, this was misrepresented. I was unaware of the requirement in the fine print that homeowners must find live termites themselves to file a claim--something most homeowners are neither trained nor equipped to do. This entire experience has left me frustrated and disappointed. The lack of transparency, reliance on fine print loopholes, and failure to deliver on what was promised during the sales process are deeply concerning. I am sharing this to alert potential customers to read the contract carefully and not rely solely on what the sales team promises. My experience has been overwhelmingly negative, and I cannot recommend Terminix based on their practices and my outcomes. Buyer beware: make sure you understand the limitations of their coverage before signing anything. This review is more about read all of the fine print, I am not telling anyone to not do business with Terminix, just buyer beware of all clauses.

Great service, friendly, thorough, and professional personnel that will go that extra mile.read more

Great family owned business who cares about their customers just like family. They go the extra…read moremile in everything they do.

Never had a problem with roaches but during heat waves ants came in around kitchen sink. After a…read moreyear and a half and 2 appt. a no show and not even a courtesy call and 1 appt I left door open there is no change. It's actually WORSE!!! These people have no idea how to treat customers. I would never recommend them!!

Great company and I felt as if they really cared about whether or not my house was termite free.read more

Weed Man of Montgomery/Dothan is not very easy to do business with. I had them come out several…read moretimes to address issues, all to no avail. Weed Man is a good name for them as they just fertilized the weeds. Their response is that the coverage I had didn't cover the weeds that I actually have..aka...Duck weed is a late blommer and is not covered. Well, what does "Pre-emergence" treatment mean? I would avoid this company at all costs (No pun intended...the cost is not worth it.

They sprayed my lawn in October with a preemergent. For some reason it killed the front lawn and…read morenot the back. It would come back in Spring they said and I trusted that it would. Only weeds are coming up now and they refused to do anything about it after letting me live with this mess for 4 months.