Great service! We bought three new appliances at a great price all brand new in the box. Yadi was…read moreawesome and answered all of our questions. The appliances were delivered and installed earlier than expected. The install team was quick and did solid work. No wasted time on their part.

I communicated with Alex on the phone and went to the store when I was told they had the…read morerefrigerator I wanted. I saw the unit. They are a store to buy dinged and scratched,but new units. Their knowledge is good. The unit I bought had minimal damage and it comes with the factory 1 year warranty. All I can say is I got a new reefer with the factory guarantee for half price that is at the big box stores. It was delivered, extra charge, they set it up. Plumbed the waterline, you have to buy the kit, and made sure everything worked. I got my reefer today. The installers were excellent. No dragging across the floor. Installed the waterline line, again, you have to supply. Once again, excellent service. In fact, not enough Yelp stars for them. Excellent, Excellent, Excellent

Most hardware stores in Tj kinda suck, even Home Depot, although it has a big selection it doesn't…read morehave a lot of options, and is extremely overpriced compared to its US counterparts, not to mention out of the way. Fara on the other hand is centrally located, has a failry large selection for its size, decent prices, in addition to all the normal hardware store stuff they also have a decent sized selection of used commercial (and a few domestic) appliances, and parts to repair them too like motors and compressors, they also have a small selection of restaurant stuff, plates, glasses, coffee pots, etc. Some pet supplies, dogs, chickens, horses (i think). Chemicals from pretty dangerous like caustic soda and hydrochloric acid to the fairly benign things with 100's of uses like borax, and sulfur powder in bulk, and if all that wasn't enough, right outside they have tacos and transvestites 24/7-if thats your sort of thing!

Machado brought the used washing machine I bought from them to install it. The hookups and…read moreelectricity are in my oversized walk in closet. There is also a water heater in there plugged into one half of the singular receptacle. He plugged the washer into the other half of the receptacle and it fried the circuit in the washer. Only THEN did he go to his truck and get his voltage tester. He checked it and said, "That plug is 220. We'll get it fixed as cheap as we can so it won't cost YOU too much." He never called with an estimate. Two days later he called me and said, "We fixed it. You owe us $300.00 more." Really? I just paid $417.00 for the washer I never got to use. BUT, now it was going to cost me $717.00. And, I said, "How am I responsible?" He said, "Because the power was 220". I said, "I didn't know that and I didn't plug it in. So, I went to look at the water heater and on the front it says it's 220. He could have seen that too. So, tell me- how was all this my fault? So, I did some simple math and decided to buy a used washer on Marketplace for $150.00 instead of paying them $300.00 to fix the one I paid $417.00 for - that I never got to use because they fried it. And now they get to keep the washer I paid them $417.00 for. So, I saved $150.00 by buying another washer for $150.00 rather than pay them another $300.00 for them to fix the one I bought from them that they fried. So, the whole fiasco cost ME $417.00 plus another $150.00 washer I didn't buy from them is a total of $567.00. If I'd have paid them to fix the washer they fried that I paid $417.00 for + $300.00 more for them to repair it because they fried it - it would have cost me a total of $717.00. Aren't they a great appliance sales business? And they can keep the washer I paid $417.00 for - that THEY fried and then fixed - and sell it again for $417.00. That PLUS the $417.00 I paid for the same one that I never got to use because they fried it. That's $834.00 profit for them minus the $300.00 to fix the one they sold me that THEY fried 1/2 hour later. If it DID cost them $300 to fix it - they'll still make $534.00 all told. Their total monetary profit is $534.00. My loss is $417.00 for nothing, plus a $150.00 washer that I didn't buy from them is a total profit of $567.00 for ME. Even though it was THEIR mistake - They just insisted it was mine. I didn't plug it into 220 and fry it. THEY did. That's what I call running an honest business. Should I thank them? NO. And, I WON'T....See, I live off of Social Security money because I'm Permanently Disabled for the rest of my life. So, essentially - they profited off of extorting money from a crippled Senior Citizen who had zero culpability in this exercise in stupidity...

We got our new Frigidaire refrigerator from Machado and we are very pleased. I like Supporting…read moreindependent local businesses...the price was fair, customer service & follow up on delivery day was great. I recommend going to Machado...ask for Juan, he speaks perfect English and was very helpful!

Their awesome the kind of service that they give,the have a huge selection of kitchen equipment and…read moreis a little pricey but it's worth it as a 12 year customer.

Te platican todo muy lindo y la verdad es que la realidad es todo lo contrario te venden las cosas…read moreen precios absurdos y por más que les dices que no te insisten te envuelven a base de mentiras y promesas que nunca cumplirán no consuman estos productos 0 recomendados los puedes conseguir por mucho menor precio y misma calidad en otras partes

Yesterday my good friend was robbed in the Home Depot store. Her 2 wallets were removed from her…read morepurse with all her credit cards, ID, Sentri, passport!! There was a woman who distracted my friend and a man stole the items. This is the 3rd and recent occurrence in my small group of expat friends. All seniors. one other GF was robbed in the store. The other had her car broken into and her yorkie was stolen. The store management told my good friend that "this happens all the time". I am an expat, living here since 2006 and permante resident. This is appalling. The instore cameras are a complete joke. So you do have to wonder what is up and who is involved in the regular theft. And why this is not addressed. It is a disgrace. And going there is risky. I will never go there again and want other people to know this is a real risk. My friend filed a theft report with both the store and the municipal authorities. Within a short time the thieves were trying to access money from the credit cards and ATM

They are so rude and unhelpful here! Bought a light. It was broken came to return it. They need…read moremanager approval! WTF! We doesn't work.

Ice Maker Problems! TrueCare Appliance responded same day as…read morecontacted. The technician was friendly and professional. He was able to get our ice maker functioning again. The cost was very reasonable. Highly recommend TrueCare Appliance.

Selected them from yelp messages to fix my washing machine…read more Nice service, got the job done. I would use them again. My only complaint would be communication. When sending messages they would not respond unless I messaged yelp ( pay per message) and I would get a quick response back. People get busy I understand. Even saying we have been pretty busy we cannot book until next week would have been fair.

I called Quality Appliances to ask if they ever bought used washers and dryers so they could repair…read moreand resell them, as I have a pair that I would like to get rid of. The woman on the phone asked me what kind they were, and she held while I went to look. As soon as I said the dryer was a Maytag, she just said, "We don't do those!" and then hung up on me. I realize there wasn't anything she could do since they apparently don't work with that brand, but there was no need to be rude and hang up on me.

Dealing with Quality Appliance was kind of a mixed experience. I've purchased two items from them…read morein the past the first time I purchased a new cheaper stove from my rental in El Cajon everything went smoothly couldn't as for better service Kevin showed up on time and took the old stove away and put in the new one. I would give that experience a five out of five. The second time my wife and I went down to see a used refrigerator that was selling for about half price of a new one. So I figured there was some negation room as far as price, well when I started to try to negotiate Kevin wasn't interested in the least not one dollar and he seemed to be getting irritated by me offering less. Well fine my wife and I wanted the fridge so we agreed to what he was asking $1200. Well i figured since I was spending that amount of money that there would be a little flexibility as far as the delivery charge and at first there wasn't at this point I was ready to walk away from the deal but seeing that Kevin agreed to knockoff $25 and take our old fridge to our rental property. All was good and fine except on the day he delivers his helper boy called in sick and Kevin had to do everything himself and he just seemed to have an unpleasant attitude. He did everything he said he would but I just didn't get the feeling he was happy about having our business. So I would rate the last experience a two. So I sort of averaged the two and five rating and gave them a three. Conclusion: No price flexibility they do what they say they will do, although not always with a smile.