Great service from the salesperson who helped me and my son this evening. He seemed to go out of…read morehis way to find my son a shoe that fits well and was reasonably priced. Sometimes at this outlet store you have to go find the staff people to get help, which might bother some people, but I actually like not having salespeople hovering over me! Store is always very clean and products are neatly displayed. The prices are excellent and to me that's the most important thing.

Love all the merchandise they have Staff needs to be…read moretrained in customer service , not at all friendly

My friend and I went last Wednesday afternoon. We walked in say hello the woman with a short hair…read morewe're standing there she said nothing so we said hi and I told him my foot situation. I asked her if she had ultra sneakers for women extra wide and she says no this is all we have. Could you look in the back and she just looked at us and she came back and she says no we have nothing and she walked away and asked if we could have someone else help us and she sent alongside another young lady who is also was not willing to help us I was appalled, considering I work in retail I would never ever treat somebody the way that we would treated that day. Hello nothing too bad people.

Loved this place! Everyone was super nice and helped me find exactly what I was looking for. Great…read moreselection and good prices. Highly recommend!

We were long time loyal customers even recommending to many others. However after a recent…read moreexperience by my fiancée and her friend being treated unprofessionally and rudely by the owner that has unfortunately come to an end Our friend attempted to address the situation and the owner wrote to her dismissively offering her to come back to the shop then deleted the instagram post our friend had commented on and our friend was immediately blocked

My favorite woman's clothing boutique. Stephanie and all of…read morethe staff make the shopping experience very individual and special. The store carries numerous great brands and prides itself in dressing you from head to toe. A great find in Andover, Massachusetts!

Pretty decent collection of shoes. Customer service is good. Discounts available to attain…read moreadditional value if you download the app.

This is my go-to DSW! It's pretty close and convenient. And this one is massive. I like how the…read moreaisle doesn't feel as cluttered except for the sale section which seems typical at any store. Walking in, accessories and handbag are to the right, register into the left. The shoes are categorized by heels, sneakers, flats, boots and separated by gender. It's easy to identify and I know where to go immediately when I'm shopping. And they have mirrors in each area to try on shoes. They have a free VIP membership to sign up and for every pair of shoes donated, they give you 50 points. 2 pairs, you get a $5 reward, 4 pairs, $10, etc. The only gimmick is you can only donate once a week (the new week starts on Sun). Parking in this plaza is okay. Depending on how busy it is, sometimes I have to park further away but I don't mind the walk. Overall Service: The staff I've interacted with here has been super friendly! I haven't had a single bad experience and I go here a lot. If there's something, in particular, you can't find in your size, just ask, they can order it for you and ship it to the store, I think they also offer to ship it home too as an option.

Places like this are the reason I shop out of a catalog. Now, I may not be the most put together…read moreperson in the world, but when I walk into a store I would like to NOT feel as though I'm wearing pantyhose over my head with a note saying "Put all you're money in the bag....OR ELSE". I actually saw fear in the woman's eyes....and all I wanted was a sweater for my mother for her birthday! This is not to say I don't like the clothes...they're nice quality, little pricey, but to be expected. The store was clean, displays were nice. But I don't want to feel like I need to put on a Sunday outfit to go blow $50.00 on a piece of clothing.

I've been very happy with the selection and the service here…read more They run a little pricey but since it's an independent shop selling mainstream brands I'd expect that. Pass

Tried to return defective shoes, and the partial owner gave me a huge hassle and turned it into a…read morenightmare. He sounded very unprofessional and incompetent for a partial owner so it looks like they lost 2 customers, and proud to leave.

Whirlaway is the Best!! Every experience I've had with…read moreWhirlaway has been excellent! The customer service is amazing, and their team is super knowledgeable. The ones who have helped me are Ian, Brett, and Am,y whom I know from the Merrimack Valley Striders, and is such an awesome Coach!!

They were so helpful and professional and knowledgeable. Went in the store to get wrestling…read moreequipment. Prices are reasonable and they even gave us a free shirt with the purchase. Very wide selection of goods across all sports.

Loved the new look to the store, they have unique selections and decent prices. Bringing in new…read moreclothing brands from artists from the area and still keeping it nice and classic.Converse, Uggs, Puma, Asics, Clarks, Kenneth Cole... Haven't gone by? check it out.

From the owner: We are a family owned apparel, shoes, & accessories store in the Merrimack Valley. Located near…read moreDowntown Methuen next to CVS. We carry brand name products - from UGG boots to Kenneth Cole dress shoes. Our top notch customer service team is here to help you find what you are looking for. Come visit us!