This review is for Walking Company online. I really wish I had read reviews prior to getting…read moreinvolved with them. I placed the first order which went fine, and I loved the shoes. Second order shoes didn't fit so I returned. Per tracking they received the item back on 4-1. A week ago and no refund. I contacted them and the AI bot said returns take 15 days from when the item is received. Why would that be? Do they just want two weeks of float on the money, or are they really that inefficient? Anyway a major red flag. But the real shocker came on the third order. An item was sent that had absolutely nothing to do with my order and was three sizes too small!! And it was a final sale. Customer service did send a return label once I proved I had the wrong item. Thing is, the invoice in the box was also for the wrong item, which doesn't match the order. So I have little faith they will be able to figure this out. Great shoes, but this business is a mess. In this day and age with so much online ordering this kind of thing is unacceptable. If a Walking Company store was nearby I'd probably frequent a bricks and mortar store, but I won't be ordering online from them again.

An order I placed on October 13 is lost in the mail. I have been pleading with customer service…read morerepresentatives asking for a refund, or even a replacement package and they are refusing both. The only compromise they are willing to make is offering a 10% discount to purchase another item from their company which I never will do again.

I have been a Nike customer for as long as I can imagine and it is the primary sneaker if not the…read moreonly brand of sneaker that I wear. I have been wearing the Air Max 2017 for ages and I was in the store and happened to ask a manager if they wouldn't mind looking at a pair of sneakers that I had as it looked like they were failing in a rather quick manner. I was told by this individual that I'm wearing the wrong type of sneakers based on the wear pattern; yet again I've been wearing this style of sneaker for ages and have several unworn at home as I buy them when they go on sale. I have never had a problem in the past. He told me that the tag inside the shoes which is supposed to be representative of a two year warranty is actually no longer valid and that the only thing I could do is call Nike customer service and send the sneakers in for evaluation but I was wasting my time. Again, he continued to tell me that it was my wear pattern of the shoe that broke it down. He said he was a sneaker expert and refused to do anything at all. Went to Merrimack and they swapped the shoes out within 10 mins and when the manager heard the issue she knew who I had been dealing with and rolled her eyes. I have been in here several times and the vibe is just very different from other Nike stores.

Store should consider updating their hours. Arrived at 6:27 to be told the store is closed. Google…read moreshows the store is open until 7, rude staff just shaking their head and waving their hand in a neck cutting motion to indicate they are closed.

I really enjoyed shopping at this store! I needed really good sneakers because I walk and exercise…read morea lot and my sneakers I currently wear are wearing out. The store is huge but you are not left alone. Employees come to help. You ask for sizes and colors you like and they bring them to you. I must have had three bring me sizes and colors I wanted. They are very helpful and nice. I am so happy I came and I will return when in Salem NH. It's at the Rockingham Mall so theres plenty of parking. Lots of shops and some restaurants. It really is worth the trip. They have lots of sneakers to choose from, many brands which I found so helpful in making my choice.

I came in with my daughter for a reservation for the rock climbing wall but a birthday party had…read morereserved so we had to wait. Camden was the most helpful and friendly to help with my daughters climbing after the birthday party. I just want to put out there, not alot of people go above and beyond for their customer no adays and I'm very great full for that employee that day. thank you Camden! I hope you get the recognition you deserve

This is a good Kohls. Lots of stock and choices. Lots typically on sale. Big parking lot. Good…read moreSephora.

Terry, one of the associates, is so helpful and kind, great customer service and good products.read more

Nice touch of west coast style. Friendly staff that all follow COVID guidelines and help you find…read morewhat you're looking for. Highly recommend

From the owner: Welcome to Tillys at Mall at Rockingham Park located in Salem, NH. Shop the latest selection of…read moremen's, women's, and kids' casual clothing, graphic tees, jeans, backpacks, shoes, hats, swimwear, and more. Discover the newest denim trends, graphic tees, and everyday essentials from brands like Nike, adidas, Vans, Converse, Levi's, RSQ, West Coast Choppers, Billabong, Birkenstock, Riot Society, and more. Tillys is your destination for every season, with warm jackets and hoodies for winter, and boardshorts and bikinis for summer. Tillys is not just a clothing store, it's a culture.

Great service from the salesperson who helped me and my son this evening. He seemed to go out of…read morehis way to find my son a shoe that fits well and was reasonably priced. Sometimes at this outlet store you have to go find the staff people to get help, which might bother some people, but I actually like not having salespeople hovering over me! Store is always very clean and products are neatly displayed. The prices are excellent and to me that's the most important thing.

I used to really like this place, but after having been there for a few times, I realized the…read moreprices aren't actually that much better than other new balance stores if not other shoe stores in general. Also, the employees aren't super helpful or knowledgeable about the product that they have in stock. When I initially came here a few times I would say that the employees were fairly, responsive and customer service focused however I would not say that that is the same case anymore. Customer service has gone down and so is the current collection the new balance offers. They also pretty much charged the same price if not more despite the prior models that are offered at this location. There are barely any sales anymore as well, so there really isn't any value here in terms of shopping besides trying out shoes that you could try out at another actual new balance location not this one.

Loved the new look to the store, they have unique selections and decent prices. Bringing in new…read moreclothing brands from artists from the area and still keeping it nice and classic.Converse, Uggs, Puma, Asics, Clarks, Kenneth Cole... Haven't gone by? check it out.

From the owner: We are a family owned apparel, shoes, & accessories store in the Merrimack Valley. Located near…read moreDowntown Methuen next to CVS. We carry brand name products - from UGG boots to Kenneth Cole dress shoes. Our top notch customer service team is here to help you find what you are looking for. Come visit us!

Years ago this company had a 5 Star rating…read more My 1 star does not reflect on certain individuals who work there nor does it reflect on the cleanliness of the store. It is a reflection of the changes this company made. The clothes and accessories for big and tall have become pretty shitty at DXL. The people who make the purchasing decisions for the company need to take a much closer look at the quality of the products they are purchasing and selling for at top dollar!! Currently it's not worth it. The quality of these products have gone way downhill and doesn't speak highly for the company. But unfortunately there aren't a lot of choices for big and tall around here! A Tommy Hilfiger belt is poorly made and the sizes of the T-shirts aren't true to what is labeled on them. For instance, a 5XLT fits more like a 3XL. It is tapered and very snug. I am looking for someone, anyone in the corporate office to contact me based on this comment. You need to be made aware of the products you are selling and how they are NOT of good quality and do NOT justify the cost!

A recent pleasurable stop here where I came in to return clothing bought online. Pants didn't fit…read morecorrect. I met with a lady salesperson who was very nice and eager to assist in getting me the correct options. I chose a better pair of pants made by Harbor Bay with the elastic waist and belt option. Apparently this is the only company putting out these pants in their stock. The pants fit well, which was and is great for me. Pants are tough for heavy people to find but this store always prevails. Inside the store is clean and bright with plenty of clothing choices. They even have a line of New England Pro Teams clothing. I tried on a zippered too for NE Patriots but it just did not fit well, would fit better for a tall person with my build though. Prices are expensive but that's typical for a male clothing store. If you want to spend cheap, go to a big box retailer and get junk clothing. I'm guilty of it too. I don't come here often because i usually buy bulk one time when I'm here. I don't need to replace my clothes all that often, but if I do, I know i can depend on this store for options. Private parking lot and convenient off the main road. Certainly a recommendation for all!

Shopping in the mall is still a bit scary, but I have to say that WHBM was the BEST in terms of…read moreprotocols and cleanliness. Compared to other stores, I was super impressed, especially with the way they cleaned and disinfected the fitting rooms between each customer. Above and beyond other stores who either didn't allow try-one's at all, or didn't clean at all.

From the owner: White and black are the foundation for it all. Life as you want it. Success as you define it. And…read morethe fashion you want to wear, day and night. Style and substance, 24/7. Effortless, refined looks that feel tailor-made.