The B & R boutique is conveniently located right off Rue Royale. They have an excellent inventory…read moreand the staff are very pleasant and helpful. Prices are retail on the watches but the accessories(straps, buckles, etc.) are far less here than I have been paying for from the US e-boutique. It is great getting to see all of the different models in person especially BR X1's and some of the other limited editions. Thank you Julian for all of the help and the great BR straps.

The Bell & Ross Paris boutique is an exceptional way to experience and shop the beautiful…read morecollections within the B&R line. On my recent visit, I was greeted by the expert representative Julien and found his knowledge and patience reassuring and immeasurably helpful. All my questions were answered with knowledge and enthusiasm for the brand and a clear acumen for customer service. I highly recommend the Bell & Ross Paris Boutique as THE place to experience all the brand, and it's exceptionally knowledgable service team, has to offer.

I have visited Antoine de Macedo Horloger a few times now, in search of my third (and hopefully)…read morelast major watch purchase. While I have yet to make the leap, I have found their sales people absolutely friendly and patient. Because Antoine de Macedo sells mostly used watches, it is difficult to tell in advance what will come in. I really hope they are carrying the next watch that speaks to me. [Note to store: you can almost guarantee a purchase if you get your hands on a IWC Mark XII from the 90's, with box and papers.] The first time I came to the store, my JLC Reverso had become de-magnetised, and was just a little off, probably losing up to 2 minutes a day. I brought it into the store, and their in-house repair people happily fixed it at no charge at all. A note however to Parisien tourists: you do not get a VAT refund for used goods.

From the owner: AntoineDeMacedo Saint-Germain, est une horlogerie dédiée aux montres neuves, vous proposant des…read moremodèles des marques Nomos, Vulcain, MeisterSinger, Bell&Ross, Junghans, JeanRichard, Frederique Constant, MarchLab, ChronoSwiss, Eterna, Alpina, Raidillon, Hanhart, Auricoste...

First, even if you are not serious about making a purchase, I would consider visiting this place to…read moreget an education about watches. The store doubles as a mini museum with three floors of current and historical models of JLC watches, and with sales staff happy to educate you. I've never seen an ATMOS clock (a clock powered by atmospheric pressure changes in the environment) in person anywhere else. It was a treat. Second, the service center downstairs managed by Mathieu is top notch. I brought my reverso duo face in for anti-magnetic issues (turns out walking through airport security checks might mess out the balance wheel in the watch). Service was great and I walked away learning more about my watch. (I particularly enjoy the part where he describes my watch as a "she", rather than "it", which may either be a result of faulty French translating that is done in his head, or the fact that he regards a JLC watch as a living, breathing organism that he cares deeply about. I prefer to think it is the latter). Third, when I bought my watch here in 2012, it was a very pleasant experience. While they could not move on the retail price, the sales associate offered a 16% (rather than the usual 12%) VAT refund and also threw in a second, black ostrich strap (on top of the standard brown croc one that comes with the watch), which I currently use. After visiting the service center, this past time, I looked at some more watches, particularly an ultra-thin with a date function and received similarly friendly and accommodating service from Elena. While I would rather not double up on the same brand for my next watch purchase (for diversity reasons), the overall experience at the JLC flagship in Paris, both for sales and repairs, in addition to some of their very nice models available, will make the decision to look to another brand very difficult indeed.

Highly recommended! I visited this location in search of a deployment buckle for my Reverso and was…read moreassisted by two extraordinary sales staff who installed the buckle within 5 mins. The level of expertise, attention to detail, friendliness, and passion for JLC and watchmaking was supremely evident throughout. These guys were incredibly down to earth and it's clear they love what they do. And while I wasn't looking for anything new, there's quite a good selection across the range including some boutique exclusives. Could not have asked for a better experience!

I went to this location knowing it was their flagship store. As soon as you walk in, the place is…read moredecorated like an art museum. And truly some of their pieces were works of art. Everything was bright, shiny and sparkly. Luca greeted me on the first floor. He took his time showing me their collections. I specifically wanted to check out their bee my love collections - rings and bracelets. He took me upstairs, grabbed me some delicious macarons and a nice chill glass of champagne. Luca was so professional and friendly, taking my ring sizes and making sure I felt comfortable with the sizes. He talked about the history of Chaumet, their relation to the Olympics medal designs, all while trying on jewelry. It was my first Chaumet piece - a standard ring, but the whole experience made me feel like I purchased one of their most expensive tiaras. I will definitely be coming back every time I come to Paris.

Lovely store in the heart of Vendome, was offering the "Vegetal Garden" when we were there. Ask for…read moreBertrand, he's super friendly and helpful to find you exactly what you need/want!

The Gucci store is pretty big and clean -- definitely one of the bigger locations. The sales…read moreassociates were super friendly and attentive! Had a great shopping experience here! :)

Very clean store and the staff was helpful (neither friendly nor rude though). The overall…read moreexperience of shopping here was not at the same level as the other stores we went to.

Absurly high level experience... offered champagne and other beverages.. 7 floor original cartier…read morestore. We bought a few bracelets... associate was so knowledgeable... 10/10 experience and with tax back slightly cheaper than american pricing

went in to find a souvenir pair of earrings I can easily afford, and was followed and treated very…read morerudely by security. I couldn't believe it. I'm hardly a pauper. I was dressed expensively and have never been treated to horribly. I had a word with the manager. I'm never buying Cartier again.

The original Cartier store is amazing. I was able to receive a gift from here and Rafael was my SA…read more(five stars) and his customer service is perfection, flawless. I dreamed of having something from this store and he made sure I found exactly what I wanted and the right size. I will treasure my pieces of Cartier forever. One thing tho if you get a SA named Antoine Robin run don't walk away from him. He doesn't understand the brand and people come to this store from around the world not just for a product but for a Cartier memorable moment. So please go enjoy the amazing espresso or champagne and let Rafael make your Cartier dream moment come true.

This is the original Cartier location with tons of security, which gives you a bit of an…read moreuncomfortable feeling while walking in. Laura, the saleswoman, was really friendly and treated us well with champagne and explained the different attributes of the jewelry they have, as well as where it's made. I was a little disappointed that we weren't given a tour of the whole store.

On our experience at this store today 11/21/23 we have to say that Zhy was over the top with…read morecustomer service. If and when we come back to the store, we will not shop unless we have his service again. He was just unbelievable on my story.

If you're American and enjoy shopping at Gucci in person or online you are going to love this…read moreplace! Why.... well at the time we visited this store the euro and USD were about 4% away from each other. That is to say one dollar was worth about .96 euro. But the pricing in France for the same items for sale in America are approx. 20% less in price. So even with the 4% loss on the money conversion you are still 16% savings not to mention you can get the sales tax back as you leave the country! Also be sure to have your physical passport on you if you want to get the paperwork for a sales tax refund. They will not accept a pic or photo copy of your passport at this store. They did at other stores we shopped at in Paris but not this Gucci. To get your sales tax refund make sure you arrive with plenty of time at the airport as the lines were long to use the two automated kiosks to submit for refund(s). Okay now that part is taken care of more about this store. This is a multi-level Gucci that was very well stocked. The service was great and the manager went up & beyond to have something tailored for us within 6 hours. He even offered to bring it to our hotel and drop it off once it was done! This flagship store had fresh beautiful flowers throughout and the furniture & lighting was a ten out of ten. à la prochaine Gucci of pari!

If you have the opportunity to #treatyourself while visiting Paris, this flagship location provides…read morethe best end-to-end experience! We lined up about ~10 minutes before the store opened (10am local time) and there was already a short line. Upon opening, each group is paired with a SA. I was paired with Celine B who was literally the most patient, accommodating, and helpful SA that I've had the pleasure of working with. I had a wishlist of what I was interested in and she delivered all of the options! She also assisted my girlfriend and between us, we probably tried on ~30 different things. I didn't feel rushed during our experience at all. Stock was plentiful and there were a lot of classic colors available, as well as a good amount of seasonal and unique colors. The store itself is gorgeous and has tons of mirrors all across the showrooms. Security was also pleasant to us! We were offered water and juice during our experience. There's a good amount of seating areas around the showroom as well. Coco Chanel used to live right above this store! After purchasing, Celine B took several photos of us in front of the OG stairs that led up to the apartment.

Sheba helped me with my cosmetic purchase and was so wonderful. I experienced top-tier service at…read morethis Chanel location and I recommend!

Bad review BIG RASISM by employee called WILLIAM tall skinny white men…read more Very unprofessional He started raising his voice telling me that there ARE watches available but not for me because they are only for customers that have more then 20years history. His loud conversation made all the other customers turn to see what is going on . Then I asked to speak to the manager they said no manager available and they wouldn't give me the managers name. Very disappointed ,I thought RASISM was over in the beautiful city of Paris Im afraid not yet. I'm a collector for over 45years but because of RASISM I did not have a chance ! SHAME In this picture taken that same night you'll see I wasn't your average customer...

We had a wonderful experience at the Dubail store on Champs-Elysees. They were able to procure the…read moremerchandise to meet our tight schedule.