Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

"Excellent pool repair service. The team was punctual, professional, and left my pool looking brand…read morenew. They explained every step of the process, and the price was fair. I would definitely recommend them to anyone who needs to keep their pool in perfect conditions" "Excelente servicio de reparación de piscinas. El equipo fue puntual, profesional y dejó mi piscina como nueva. Me explicaron cada paso del proceso y el precio fue justo. Sin duda los recomendaría a cualquiera que necesite mantener su piscina en perfectas condiciones."

Mr. Jose Zeledon He did a pool job for me, including coopin…read morePlaster tiles and a skimmer, which he didn't Finish because of my mistake in paying for everything, leaving other major defects and never returning to finish the work.

I have been using Swim & splash for years at a few on my homes and highly recommend their expertise…read morein this industry. Not to mention the job is always done right the 1st time. Weekly services keep my pool BLUE.

Called the owner, Josh, and he came right over to see why my pool pump motor wasn't running. It…read moreneeded a new pump and Josh came back with a new one and replaced it quickly. The price was even a little less then the last time I replaced it. Josh is honest and hard working.

The Spazio team was absolutely amazing!! From beginning to end. Listen, it's construction! At the…read morebeginning you're excited, in the middle you worry about timelines and finishes and the crazy that is going on, and at the end you are in heaven!! This team did not disappoint! They were spot on on design, they knew how to handle our crazy in the middle and left us speechless at the end. Needless to say, we are very happy.

From the owner: At Spazio Outdoors, we specialize in designing and building custom outdoor living spaces. Our…read morecompany is dedicated to creating exceptional outdoor environments for discerning clients. Every outdoor environment that we create is a result of our close collaboration with passionate clients who seek to extend the distinction of their homes into their outdoor living and play areas.

Our condominium hired SoFlo Pools all the way back in 2018. We are still with them, and I have to…read moreagree with the other reviewer that said, SoFlo Pools is "The ONLY pool and spa company you should consider hiring in South Florida." We must have gone through 3-4 different unreliable pool companies before being lucky enough to find SoFlo Pools. Here's what is our condominium building loves about SoFlo Pools! 1. They have a super cool report system that emails a picture and chemical report each time they service the pool so that you know it's safe for swimming. 2. Affordable. We were with them for two years, prior to receiving a modest fee increase. 3. Similar to another reviewer, we had a non-functioning hot tub / spa. SoFlo Pools was the only company to work with us to repair the system. It was complicated, and they figured it out, and installed a new control system. 4. Customer service responds quickly via phone or email. And on more than one occasion, one of the company owners has assisted us in problem solving.

Excellent service and resonable rates: and they solved our problems.First rate.Thanks Leo!read more

I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

FRAUDULENT BUSINESS and CONTRACTOR!!! If I could give a ZERO…read morestar I would. Starting from March 03 2018, My husband and I spoke to (Bruno Galli and Luis Uzcategui) part owner and owner of the company Elevation Pools LLC, and agreed verbally to enter into a contract to have the company Elevation Pools LLC, construct a new pool from our home, As agreed, the company sent us a pool contract to sign, which we did in July 2018. We paid the company $8000.00 via personal check on August , 17th 2018. The check was given to Bruno Galli (the company's part owner and representative) in person, after the company Owners furnished copies of their driver licenses, and signed the contract. The company deposited the check on August , 19th 2018. We were told that once deposit was made we would be receiving a lot of phone calls on the process to move forward with the pool construction. Two weeks after check was paid, We have not heard from the company. There were a couple of back and forth emails and texts from Bruno and Luis stating that they were preparing the paperwork with the city and association from July to November, but as to date no construction has been started or no paperwork has been filed with the city for permits. The company stated that in their contact, the construction would be completed within 10-12 weeks. However it has been over 4 months now and no construction has been started. We have attempted many times to contact the company and Luis and Bruno via phone, text and email but they have not return our calls or emails. Every time we try to reach them they do not answer our calls or respond to our emails. We have attempted to get a refund of our deposit back since the company's failure to start construction, breach of contract, and poor lack of /failure of communication. We have sent them texts , emails, and spoke with Luis in person once regarding our refund. When Luis came to our home and spoke with my husband, Luis said to us that he would return the deposit on Monday November 25th 2018. We have not heard from Luis since. We have sent emails requesting back our money, neither Luis or Bruno have not responded to date. After nearly 4 months since we paid them, We are now waiting for our refund of the $8000.00 of the deposit paid, but the representatives and company does not respond. The persons and company is fraud. We filed a grand theft report with the police department who in now investigating and trying locating them.

Worst pool company ever. I truly wish I would have done more research on this company prior to…read morehiring them. We contracted Elevation pools April of 2018 to remodel our pool and patio, and until this day January 17, 2019 the job has NOT been complete. Luis Uzcategui (owner) informes us the job would take approximately 3 months. Let me start off by saying that from the day this company stepped into our backyard it has caused us many headaches. The job was not started when it was supposed to be and once they did begin they only came to our house once a week, as time passed they arrived half days where there was only 4 hours remaining of daylight to work. Elevation pools hired a third party company to install the travertine deck who did not install the floor properly causing the tiles to separate, sink and become uneven. Half way through the installation Luis and Victor (his partner) attempted to bait and switch us by stating they quoted us for 800 sq ft of travertine when in reality they needed 2000 sq ft after the contract was complete and payments were made. Later going into the diamond bright, Luis uzcategui once again hired another third party company to install the diamond bright and used 50/50 material in order to cut cost causing the diamond bright to have patches of multiple colors. He has until this day REFUSED to fix this issue. Luis was also paid extra for the travertine floor to be sealed. It took this company 6 months to finally apply the sealer after being requested. However they diluted the sealant with water in attempt to cut cost causing the expensive material to flake and erode. Once again they refused to fix this problem. Luis Uzcateguis famous line is "someone will be there tomorrow to work" however no one ever showed up for several months of him telling us this same line every other week. $18k later, this projects needs an additional 8k in order to complete and fix his errors. To this day we are unable to reach Luis Uzcategui or any of his employers including Bruno Galli who took our payment. Please do not fall in the same trap we did as the business name does change however it is still the same crooks hiding behind the doors. This company along with its owners deserve 0 stars as they have no knowledge on how to provide good customer service. If you have been a victim of elevation pools please email us at: fmenoud14@gmail.com