We have been a client with Contact Security since moving into our house 7 years ago and our system is monitored.
Over these years I have stopped into their store with questions regarding our system and possible upgrades. All were dealt with to our satisfaction.
Recently we experienced a trouble alarm that I was not able to determine the exact nature of. I visited their office and the technicial remotely viewed our system and determined it was a battery issue. Or more correctly, a couple battery issues.
As we are a longer term client with a monitored system, they gave me a main power battery at a significantly reduced price. Accompanying this were details on how to trace down the other battery troubles.
In conclusion, it unfortunately is a rarity that one gets such good service in todays world. So if you are considering a monitoring system, why not deal locally with a company that is customer oriented. read more