This hotel had A LOT of pros (and only a few cons), but overall, we had a wonderful stay…read more For starters, it's walking distance to several downtown hotspots. Not once did we feel uneasy (and we live in the Houston area - did a staycation for my husband's birthday). A few years ago, it would be a different story. There are a few homeless in the general area, but they aren't disruptive. We stayed in room 705, complete with a city view. It was quiet and lovely. I wish the rooms had a full-size fridge and cooking area, but for downtown, the suites are just as big as a studio apartment. There's space-themed decor throughout the hotel. I found the valet pricing to be a bit steep, and unfortunately, I have reason to believe two pairs of sunglasses were stolen from my vehicle. (I realize they should have been put in my purse immediately after use, but it slipped my mind, and out of habit, I put them in the console.) Regardless, it's frustrating. It also took 10-15 minutes for valet to pull our car around, so that's something to keep in mind. The evening reception was nice, especially with the two drinks/person/night. We had chips and queso, though they had a few other offerings. Make sure you get the card at the front desk. The front desk staff will also try to sell you on destinations for a cheap rate. I'm not sure when this became a thing, but instead of telling us about the evening reception and breakfast, they tried selling us on a stay in Chicago. I really just wanted to go to our room since I did everything on the app. We also found the breakfast to be worth every penny to stay in this hotel. I can't have gluten, and there isn't any GF bread. I had eggs, potatoes, grits, and coffee. There were cereal, fruit, yogurt, and waffle-making options as well. I appreciated the coffee bar having various syrups. The hotel was extremely accessible for those with disabilities/handicaps. We saw several people in wheelchairs or with assistance. Hearsay on the Green is inside the hotel, and the food is priced well for what you get (and it's excellent). If you DoorDash, the Dasher has to leave your food/items at the front desk. They are not permitted to go up to guest rooms. The rooftop pool and hot tub offer views of the city and Toyota Center (excellent people watching). Overall, I'd stay again (but I'd ensure I brought my cheap sunglasses and not my Maui Jims).

I loved my room and the bar/restaurant was nice. Hotel Staff is excellent. Valet parking was fast.read more

We've stayed here the last two years for our annual trip. Everyone is very friendly and extremely…read moreaccommodating. The regular rooms are very nice and the room with a enclosed bedroom is even nicer. Very spacious. It's nice to have a door that closes, but this room has two doors, one that takes you through the bathroom and another that takes you directly to the living room. Breakfast in the morning is great. There's a made to order omelet and eggs any way you want station. They do an excellent job. There's also a waffle maker, one is in the shape of Texas. Plus the regular assortment of bread, muffins, bagels, yogurt, fruit & etc. The oatmeal was very good. We also utilized the meeting space for a large day & half meeting, as well as a luncheon party. Both were set up and executed very well. All of the staff was phenomenal. These are the ones I was able to get their names before I left. All of them went above and beyond to ensure that we had everything we needed. My grouo can often be a little bit high maintenance and since we travel a lot we have high expectations but everyone was fantastic. I know we'll br back next year. Victoria Gayton Bobby Sparks Patricia Front desk Alicia Server Am breakfast There was also a blond bartender that was very nice and abother girl at the front desk that was very sweet. Thanks for making our stay so easy!

This hotel has a perfect balance between comfort, convenience, and excellent hospitality…read more The rooms are spacious, with the separate living area being a huge plus. The beds were comfortable, and the quiet atmosphere made it easy to relax. The complimentary made‑to‑order breakfast is a standout feature. The omelets were fresh and delicious, and the buffet offered plenty of variety. All of the staff members were consistently friendly, attentive, and eager to help. Whether it was a quick question at the front desk or a request from housekeeping, every interaction was polite and professional. There were three women in particular who were the kindest. One at the front desk and two staff member in the dining who passed out a flowers to all the mothers for Mother's Day and wished all mothers a happy Mother's Day. I hope their day went just as well as they made everyone else's. The location is ideal--close to the Energy Corridor, major highways, and plenty of dining options. Parking was easy, and the property felt safe and well maintained. Overall, I would absolutely stay here again.

Anything positive about this property is nullified by the fact that my room was next to the staff…read morelaundry which was in use during the middle of the night. The amount of noise-slamming, banging and talking-made it impossible to sleep. On checkout got a meek 'sorry' and no other offer to fix this during my stay.

Overall, my stay was okay, but this hotel just wasn't my cup of tea…read more The biggest issue is how extremely outdated the property is. The walls looked like they had 15+ layers of paint, and the entire building feels overdue for a renovation. The elevators were very slow and had a hard jolt when stopping. There was a note posted saying repairs were underway, which made sense. The pool area was shabby. I know it's winter, but I still would have liked to sit poolside and read a book, and it just wasn't inviting. The booths in the dining area are old and unstable, and you genuinely feel like you are falling when you sit down. In the room, the toilet would not flush properly unless I held the flapper, which was annoying. While the room was visually clean, I left a drink on the table and came back to find a roach in it, which was disappointing. Housekeeping only cleaned the room once during our three day stay. On the positive side, the water pressure and temperature were excellent, and the happy hour was a great perk with free drinks. The location is fantastic. The Galleria is about a seven minute walk and very convenient. This hotel might be a decent option for families looking for an affordable stay, but personally, I would rather pay a premium for a nicer, more updated hotel. The owners really need to put money into updating the property, because the location alone has so much potential

Stayed at this property recently and utilized their meeting space for our group program. Our…read moreprogram coordinators cannot stop mentioning how incredible our time was here compared to other locations we travel to for our work events. The management staff was so helpful, anticipated any and every need, very intently detailed oriented, and going above and beyond to accommodate us. The food was wonderful, the rooms very comfy, quiet, newly built and very clean. I look forward to returning in the future.

Located in Katy close to Elyson neighborhood, this hotel offers happy hour in the evenings, good…read morebreakfast, friendly staff, pretty decent bar selection, good location, clean rooms . Will stay here again!

婚姻届と子供の出世届などを提出しに行きました。スタッフの方に色々と助けて頂きました。ありがとうございました。…read more火曜から木曜日までは結構空いているそうです。 領事館に行く際は、ちゃんとアポ取りをして行くことが無難です。2、3日前に取ることをおすすめします。 それではまた。

Get rid of rude and disrespectful workers in this consulate who tell applicants pure garbage…read more We went to this consulate to apply for my 8-year old Philippine citizen daughter. I am a US citizen and lives in Texas. My daughter lives in the Philippines and waiting to emigrate to join us. I have her passport and birth certificate proving I am his father. The interviewer asked me for a Power of Attorney?!?. So I asked what's the power of Attorney for? He went away from the interview window and grabbed a Power of Attorney form and answered me that since my daughter is already 8 years old and not 6 years old, she now needs to consent to me bringing her to Japan. They are asking me to have my daughter who is a minor to sign a legal document. I asked for the Supervisor, and sure enough, he stood by what the first interviewer asked me - A Power of Attorney signed by my 8-year old daughter consenting. Does this mean in Japan, parents need to furnish a Power of Attorney signed by their minor children as a proof of their consent that they are traveling with their parents. The interviewer and the supervisor of this consulate should be both FIRED!

Horribly maintained, very rude staff. I don't know about you, but I spend over $300/night I expect…read morethe place to have working elevators and polite staff. It's not much to ask for but this place doesn't even get to that level. I do not recommend staying here

I ask maintenance to fix the toilet, I fixed it twice. The garbage truck was outside beeping at…read more3:58am while I write this review woke me up. The front staff was the only good part they were friendly enough. Ehh no hot tub, room needs a deep clean, need to have a working toilet in a hotel room.... Not impressed.

If you need documents processed or a visa issued by the Vietnamese Consulate in Houston, this…read moreoffice delivers exactly what's required -- no more, no less. The setup is minimalist and efficient in its own way, with soothing background music playing continuously as you wait. It's a good idea to bring a book or magazine since processing times can vary. Be aware that photography is not allowed inside, and payments are cash-only. There's a Bank of America ATM conveniently located across the street for those who need it (as always in Houston, stay alert when handling cash). The staff members are clearly focused and professional in the straightforward Vietnamese bureaucratic tradition. Communication can occasionally be a bit challenging if you don't speak Vietnamese, so patience and politeness go a long way. Keep your documents perfectly prepared--there's no public copier on-site, so handle copies beforehand. Overall, this Consulate performs its duties reliably if you come ready, stay courteous, and understand that diplomacy begins with a smile.

Friendly staff, very efficient, speak both Viet and English. Clean facility. Highly recommend!read more

The staff are very nice but the hotel is directly off of the highway. It was extremely loud and I…read morehad to change rooms. The hotel provides free ear plugs and now I know why. Did not get much sleep. The hotel is dated and needs renovating. It was not that clean. The service was excellent though. Both Will and JP were both extremely helpful. The M lounge is dated as well but the staff go above and beyond.

I was wondering why this hotel was cheap and was a marriot. An hour into my stay and i get a random…read more$10 charge on my credit card and front desk tells me it's for internet. Beach, i don't need internet. "Well we charge everyone" well that's stupid and you're a joke. Never again will i stay

I had an unnecessarily strange experience here solely because of the woman working as the security…read moreguard. She was on shift 11/18 between 8-12. She is incredibly rude and condescending, which happened before my family begun speaking to her. It seemed as if she was trying to provoke my family to have an excuse to kick us out. This experience is already anxiety inducing because of the steps of the process. She doesn't seem like a good fit to be working a front-facing job greeting people seeing how unwelcoming and insanely rude (unprovoked) she was to us as first-time visitors. She angrily and loudly gave me unsolicited advice about my personal life as my back was turned and walking away. I didn't say anything to her the entire time. It was strange and unnecessary. After getting through that nightmare of a person the experience was good. The employee that actually helped us through the process was a great man, very helpful and friendly. He answered all the questions we had with kindness. He gave us additional information we might be interested in and was very encouraging.

Our experience was mostly good. The security guard was quite rude and was more interested in her…read morephone than letting us in at our designated time. She found pleasure in berating us for not filling out the sign in completely, even though her instructions were ambiguous at best. As we waited she did the same thing to four couples that came in after us. Our German rep was stoic and pretty decent. It would be nice if there were more clear instructions for paperwork. There are so many peculiarities of documentation that we still have to go home and mail some of it, even though we brought as much as we could possibly think of.

Hi everyone. I'm hoping someone here might have insight on a case through the Houston Spanish…read moreConsulate. My partner applied for Spanish nationality under Ley 20/2022. His credentials request was confirmed on October 1, 2025. He did receive the identifier, which I understand functions as the username, but his credentials were never validated and he was never issued a password. Because of that, the system blocks him from logging in and scheduling the required in person appointment, even though the identifier itself is correct. He has been calling and emailing since October 12 and has only received automated replies, so he feels stuck at the credentials validation stage with no clear next step. Has anyone experienced this with Houston or found a way to get credentials validated or unlocked? Any advice or contacts would be really appreciated. Thank you.

This place is ridiculous. They never answer the phone and don't get back to you for any reason…read more Still waiting for a death certificate from them after 10 months. Good thing the ayuntamiento in Spain received notification 3 months ago so I could get it from them instead. Also waiting to register the birth of my daughter for 8 months. No communication. Just sit and wait.... Good luck getting anything done here. Guess I'll have to register her in Spain also. This place is useless don't waste your time.