Friday 7/17/20: I've had En-Touch for internet and telephone since 2009 and overall, my services…read morewith them have been great. I rarely experience my internet being down, maybe 3-5 times total in the 11 years I've been with them. However, their CUSTOMER service is a totally different story. Their employees act like they're being forced to work there, and they don't care at all about the customer experience. If you call, the automated system tells you you're caller #2 or #3 or whatever (cool, thanks!), and then after waiting on hold for 10-15 minutes the call just drops. I've experienced this 3 times in the last 24 hours (yes I've had to call more than 3 times in the last 24 hours). Yesterday, I was told someone would call me back before the end of the day to let me know when a service technician can come to my house...I never received that call. So I had to call back today (and of course my first attempt to call was dropped after holding for 10 minutes). So I called back a second time, was put on hold for about 10 minutes again, and then when someone finally answered, I was immediately put on hold again for another 10 minutes. When the rep came back, he told me I have an appointment scheduled for Sunday. Really? Because I'll be out of town on Sunday. Wow! They didn't even call me back to confirm that date/time even works for me. What if I hadn't called back today? So I was placed on ANOTHER hold (never less than 10 minutes), while they figured out their scheduling. I'm currently on hold AGAIN (that's 4 times now) while typing this...so far, this call has lasted 35 minutes (in addition to the 10 minutes I was on hold for the first call that was dropped). So it's been 45 minutes total, just to find out when a service tech can come to my house. Just ridiculous! So now I've hung up with the service rep I was speaking with, and once again, they're supposed to call me later today to confirm my appt time. Is it really this difficult to schedule someone to come to my house? How do they even stay in business?!?!? Tuesday 7/21/20 Update: Nobody called me back, AGAIN!!! I had to call back today, for them to tell me my appt is scheduled for tomorrow. Once again, thanks for letting me know!!! I truly do not understand how a business can consistently schedule service appts without telling the customer when they are coming. Unreal!! Meanwhile, I've been without internet service for over a week. Wednesday 7/22/20 Update: The problem was fixed in 5 minutes. After 11 years, the battery on the motherboard had finally died and needed to be replaced. Bless the service techs!! If only the customer service reps were equally as awesome!!!

Don't trust these hoodlums - I moved out of their service area and they retaliated. They charged me…read more$148 for a modem that I returned via FedEx . I knew something was shady when I tried to return the equipment in person, and they didn't take it-they said that it has to be returned via mail.

I want to thank Xfinity for having such professional employees at their Fry Road location in the…read moreHouston area. I live near Austin Tx and my brother who died recently lived in the Katy area. I have been traveling back and forth trying to settle his estate. I was closing down his utilities and bank accounts, and had been very frustrated with companies like Verizon and Chase who give you the runaround or employees who do not know how to handle the situation. I was already in "defensive mode" when I entered the store, but the experience was fantastic. I wish other companies would train their employees to better handle situations like mine.

The service was okay here, and no complaints. However, upon canceling my service I was told I am…read moreusing their device for streaming services, which I am not. Most people have Netflix or other streaming services built into their Smart TV many years ago now, so why would I need this device? Upon researching into this, Xfinity requires you to receive this device only to try and charge you more money for this add-on service. Very shady stuff, I'd recommend to go with Ezeefiber or other fiber companies for your internet service.

What can I say about Mr. Miller except to say I'm very happy I found him! He is the man when it…read morecomes to electronics! He fixed my old technics receiver and a week later it was done. Been listening to it just about every weekend! And me being a musician and a recent guitar player with Mr. Miller's background working with musicians and electrical equipment. I have the upmost confident he can fix just about anything. Thanks again Mr. Miller!!

Very honest, we called to see if he would take a look at our samsung tv that just randomly stopped…read moreworking. After explaining the problem, he was honest and said he doesn't look at those anymore because they are built to break. I appreciate the honesty and him not charging us for something he knew he wouldn't be able to fix.

They did a great job hanging all my TVs. Used them 4 years ago to hang all my TV in my new house…read moreand then used them recently to hang up a 83" oled.

I made a project request for TV mounting and was able to get in contact quickly with Anthony who…read morewas able to give me a quote and availability quickly. He also quoted me for mounts in case I didn't want to buy them myself. The team (Vincent and Andres) came out, we chatted about placement and they immediately started working; very professional and courteous and finished mounting 2 larger tv's in about an hour. They also let me know about other services they offer that could elevate my space which was nice. Highly recommend (and they were really friendly with my dog which is always a plus)

I work from home as well as my husband. The internet provider we had would constantly go out and…read morewas often unreliable. Annissa and the Vision Net Solutions team were able to tell me that I had a better option for internet at my house that I wasn't even aware of! After speaking with them, they switched me over and now we have better, faster, and more reliable internet, super important for two people working from home! I highly recommend having them look for you and seeing if you have the best internet for your home!

From the owner: Vision Net Solutions is a Veteran and Women Owned IT and telecommunications company serving the…read moreGreater Houston area. We lead with cybersecurity and managed IT because protecting your business comes first. From threat prevention and managed services to cloud solutions and network infrastructure, we make sure your business stays covered. On the connectivity side, we are a broker with access to 250+ providers including AT&T, Frontier, Fidium, and more, so we always put your needs ahead of any one carrier. Whether it is internet, phone, TV, or VoIP for your home or business, we find the best fit and handle everything from start to finish. What makes us different is that we actually know our clients. We are not a call center, we are a local team with deep roots in Atascocita, Humble, and Kingwood. Our engineer has 15 years of experience and a military background, so prevention is in our DNA. We believe technology should feel personal, not overwhelming.

Just moved to Katy from California. Purchased a home that needed a few adjustments. After looking…read moreon yelp and reaching out to people on the neighbor app, I stumbled upon Ben. Taking a chance I reached out to him, he replied immediately and was available to come by the next day. In one day, Ben and Mehta fixed our garage door, replaced the lock on an interior door, added a weather strip to two doors, ripped out a shelf and painted it to make room for the washer and dryer. Purchased, transported and mounted a 75' TV, replaced a shower head, and installed two curtain rods. They were on time, professional, clear communication and resourceful. I'm thankful something told me to reach out to them. We have more home improvements and Ben & Mehta will be our guys.

Behshad is really nice. He seems to be a honest man. He and his associates mounted 2 televisions…read moreand a fan. We have numerous projects to get done. We will be using Handy hi again.

Guy was suppose to order a part for samsung curved tv but now he want return call nor text with…read moreupdate on Part. Really feeling like Ive been scammed after seeing other reviews. They come to u and trouble shoot for 50$ inwhich goes toward repair. I have a bad feeling about H&M and hope that they make good on the contract since I will fall a small claim this week if H&M dont hold up on the contract.

Xfinity cable company.the guys out dug across my yard, couldnt see any activity over there after…read morethey left. Keep up the good work, ill keep up my payments.

Buyer Beware!! I hired George Grant to install 2 TVs, surround sound, and a security system on a…read morerecently purchased home that I was remodeling. I spent a total of $9533.14. George is very personable and was very responsive at first. However, when it was time to install, there were delays and he/his co-worker left messes behind. This was aggravating but I tolerated it as I needed to get everything up and running. A few months after installation, I had an issue with my TV and I learned that the TV that I purchased through Grant Elite Installations was not what I received. I then examined all my equipment and learned that most of it was not what I had ordered and WAS OF LESSER QUALITY!! I contacted Mr. Grant and he said he would make it right saying it was a distributer problem. I emailed again a few weeks later and he again stated it was the distributors fault. He still didn't refund the difference. I filed in small claims and won a judgement of $2203.95 plus costs and interest. See photos. I urge everyone that left a 5 star review to look at your product - since he did it to me, he probably did it to you!

I recommend these guys for TV installation. Quick to respond with a quote on yelp late at night…read more And they showed up on time the next day. Very reasonably priced. They were very professional, made sure to work with me on the exact options on the TV mount and how it would be mounted (ie - could they hit a stud and get dead center on the wall). I noticed that they also tested the mount to make sure how secure it was prior to adding the TV (even though it was a fairly small 43 inch TV). Also very polite and made sure to vacuum up the small amount of dust from drilling into the wall. I will definitely use them again.

Great customer service and welcoming environment. The atmosphere and temperature was extremely…read morepleasant.

My wife and I were looking for her new earbuds and we couldn't be happier when helped by Bechi and…read moreEthan, Becky was great with her audio experience and having her explaining all the pros cons was amazing for us to finally make our decision on which one to purchase and so far my wife has no regrets and she is very happy with what she got.

I had a problem with one of my Ethernet cables and found Wilbur and his company on an online…read moresearch. When I called I didn't expect to get anyone because it was Saturday, and, I certainly didn't expect them to book me right away for the next day. But that is what happened. I got Wilbur, the Owner, himself. He was on the road but promised to call me back that night and he did. He scheduled me for Sunday, showed up and did a fantastic job of getting me up and running again. Great service, very personable and super efficient. I would recommend him to anyone. He also has one of the best looking business cards I have seen to date. Very classy.

They did an 8-camera and NVR installation for my parent's home. Wilber was very knowledgeable and…read moremade all of options and technology easy to understand. They worked diligently and had the installation done quickly. My parents aren't very tech savvy, but he did a good job of patiently walking them through how to use the system. The whole process went smoothly and we couldn't be happier with the results. I've recommended Wilber and his company to several other friends who have all had a similar experience.