Absolutely disgusting!!!! The fact this selfish company gives an ETA of 30 minutes over 3+ hours…read moreago. The rude service provider didn't communicate or anything. The guy on the phone who calls me 3 hours later states "I guess everybody before me with this company passed the buck and dropped the ball so I'll be there in 1.5 hours". The pure unreliable, poor customer service, and selfish actions deserves 0 stars. I have never been so disappointed with a company in my life. What a terrible company and the pure disrespect to a customer is unacceptable. I don't even care to read a response or hear an excuse. Take accountability and fix your business. BE WARNED!!!! THIS IS UNBELIEVABLE AND SAD. PS: UHaul even contacted the Business Owners and is leaving a terrible review as well because they even admitted they are embarrassed to have contacted and trusted this company and let them keep me stranded for 3+ hours on a highway right near their business with no communication and absolutely horrendous service. The fact they cancelled after stating 30 minutes and 3+ hours later they just do something so terrible is beyond. I'm very grateful this review will be viewed by so many just to give a heads up to future people! I'm just here to help!!! Again, BE WARNED!!!

A Lifesaving Experience with the Most Honorable Team…read more I truly cannot say enough good things about the incredible people at Kearney Towing and Repair Center. My camper axle broke while I was traveling solo across the country--far from home and facing a situation that could have left me stranded for weeks. What could have been a nightmare became something completely different thanks to Gary, Ryan, and the entire team. From my very first phone call, I was treated with kindness, professionalism, and genuine care. As a solo female traveler, I immediately felt safe, looked after, and respected. They didn't just do their job--they took responsibility for helping me find a real solution. What would have taken three weeks to fix with a factory-ordered part, they resolved with a creative, high-quality, and safe alternative, and at a very fair and honest price. They even went the extra mile to work with my warranty company, something most shops wouldn't bother with. Communication was excellent throughout--clear, prompt, and compassionate. The office itself was clean and welcoming, which matters. It shows that they care about your comfort. What impressed me even more was hearing from local residents that this business has been a trusted part of the community for over 30 years. That legacy of honor, integrity, and dependability is not just talk--you can feel it the moment you walk in the door. Do not hesitate to call this shop if you need help. I am so deeply grateful for the way they handled my situation, and I will never forget the way they treated me with such dignity and humanity during a really tough moment. Thank you, Gary and Ryan--you are rare and special people. My heart is full of gratitude.

If I were you, I'd NEVER come here to buy a vehicle. I'd rather walk, that'd be more reliable…read more I would not recommend anyone to buy or service anything here. You would think that the sales and service department would communicate to keep customers happy, but you'd be wrong!!! My wife and I bought a grand wagoneer from this dealership and was told we would have different perks because we bought a wagoneer. One of these perks was getting to have a vehicle to drive if our wagoneer was ever in for service. This happened one time, which makes them liars!! Additionally when you get done with the purchase you get a survey and are coached to give them top ratings guilting you to think they won't be able to feed their kids if they get anything other than a top rating! Shame on us for listening to this advice. Further more, you'd think that being a certified dealership for Jeep they would know how many issues the grand wagoneer has. To date, our wagoneer has been serviced over a dozen times in a matter of 6 months and communication of service being completed or anything else is scarce. Buyer beware!!

My promaster van was bucking and I took it in on my way from Oregon to MA. They got me in and made…read morethe repair and I was on my way before noon. Reasonable price too. THANK YOU SO MUCH.

This is the best car repair shop in Kearney. We've been customers for quite awhile, I like their…read morehonsesty and reasonable repair prices, Russell Hansen

Quick, fantastic service at a great price. I got two trailer tires replaced and was in and out in…read more25 minutes.

When I moved to Kearney, I needed to find a reliable shop for oil changes and general maintenance…read more Before that, my dad always handled my oil changes, so I trusted shops to check fluids and let me know if anything needed attention. Every place I'd gone before -- including my first visit here -- would check visible fluids and recommend top-offs if needed, which I was always happy to pay for. A few months ago, I ended up with a major coolant leak that I didn't catch right away. The last time I brought my car in here, they told me I had a "major oil leak," which honestly isn't accurate. It's a very small leak that may need attention later down the road, but it's not major. What concerns me more is that my coolant was completely empty, and nobody mentioned it. Later that same day, I had to drive about 45 minutes away from town and my car started overheating. Yes, I should've checked it myself too, but after having shops consistently check fluids in the past, I assumed that was still being done. I ended up taking my car to another shop, and they told me that if I had driven much farther, I could've locked up my engine and ruined the car completely. After getting everything else fixed, I brought the car home and my dad changed the oil himself. The other shop never touched the oil, so this issue came from my last service here. We discovered the oil drain plug had been cross-threaded, and we had to use vise grips just to remove it. Now I have to order a replacement oil plug as well. Because of this experience, I won't be coming back. I do hope this feedback is taken seriously and used as a learning experience to better train staff and improve attention to detail moving forward.

Unbelievable Service!!!…read more Driving through Kearney NE the day before Memorial Day weekend and my alternator starts giving me trouble. I've pulled in just to have them test my battery/alternator to see if that was the actual problem, and it looked like they had begun closing down for the weekend. They immediately grabbed the reader and discovered it was indeed the alternator. Shawn looked up the part and told me it was going to be a hefty repair bill... but the item was IN STOCK(!!!), and even though it was 5PM (closing time) on the day before Memorial Day weekend, they would be able to install it within about an hour! They did just that and were very professional and courteous in the 45 minutes it took them to install it. I am extremely impressed and grateful to all of them!! Mark, Shawn and the other gents really made this girl's day!!!

Jarred, Travis, and Xander were very friendly, professional and helpful. They got me on my way…read morequickly. Thank you!

Traveling out of state and ran into some issues due to a botched oil change in my hometown . Jared…read moretold me not to worry they were happy to take a look at things for me. Mike took his time checking my vehicle over and reassured me I was good to go for the remainder of my trip. While waiting, customers were raving about what a wonderful establishment this is. I couldn't agree more! Kind, compassionate, courteous and thorough! I will definitely stop in again the next time I am in town! Highly recommend!!! Thanks again for helping me out when I was traveling alone and far from home!!

We were in town visiting family from the Las Vegas area and were in desperate need of tires (our…read moreback tires were balding from the drive in). We had been to 3 other places who did not have the size tire we needed for our Scat Pack Charger. The 3 places we checked even tried to find what we needed at a shop in a neighboring town. When they couldn't they recommended us to go here. The 2 guys at the front desk couldn't care less about helping us. They said they had 2 walk ins and didn't even bother trying to see if they had the tires in stock. It was 1:30pm. We left and went to a shop of similar size. We told him about this shop and he chuckled and said he has taken up to 20 walk ins before. Go figure. I'll leave a positive review for the other shops just for making an effort to help us. Coming from Vegas I could imagine that lack of effort, but a small town... very disappointing. I'd give my business to another shop.

This is probably the best service I've had at a car maintenance/ service place. Requested an…read moreappointment for this Friday for an oil change they called me within 5-10 minutes of the submission. Nathan helped me set up a day of oil change/oil filter for my vehicle. Dropped off my car and they had it done by the mid afternoon. Great communication and service. Thank you!

Great place to get your car fixed! They did a wonderful job, cleaned my car and let me use a…read morecourtesy car. Spoke to Pat, he is a straight shooter and professional. Great experience! Highly recommend.

My initial review was rather poor due to my initial experience being rather poor... however, the…read moredealership did step up and offered to take a look at the vehicle I had just purchased. All necessary repairs were made by the service team at no additional cost to myself, and I was even offered a courtesy vehicle to drive in the interim. They even dropped my vehicle back off at my house and returned the courtesy vehicle when repairs were finished. Jason in sales and Chris in service were the saving points of this dealership and I am very appreciative of them both. Thank you for turning this around. If this level of service and care had been employed when my issues had first been reported, I would have happily given this dealership a 5 star rating.

I went in to get a estimate on my car. Guy at front was a complete asshole about it. Then sent guy…read morecan't in from the shop, Ave they both made fun of my car. Go to Levanders body shop they have best work and professional staff

Excellent service and very helpful !! We experienced an issue with a window on our rental car while…read morepassing through Kearney, NE - they were very quick to help out to get us back on the road ! Very friendly and knowledgeable.

Kearney Nebraska NAPA store customer service is excellent! I was driving to Kearney for a BMX…read moreevent on a Sunday when my driver's side rear blinker went out. I needed that blinker when changing lanes on the interstate. So, I called the NAPA store & was surprised it was open. The man who answered the phone said they had plenty of the bulbs in stock & gave me directions. We laughed when we figured out I was 1 block away. They had the bulb ready when I arrived, took my cover off and replaced the bulb for me. He even asked me to operate the brake & blinker to be sure it worked. I offered him a tip because he was so helpful and the charge was so small. He refused & said it's all part of their service. What a nice group of people!

From the owner: Largest Inventory of Automotive, Light Duty Truck, Heavy Duty Truck and Agricultural Parts…read more Machine Shop Services Available.

Another excellent car wash, same people as north side of town. My first here, now. These 2…read morelocations are sure best in our area.

I purchased a car wash for $8 and when i drove in to get the wash it started for about 5 seconds…read moreand then stopped abruptly. I went back around and tried again by purchasing another wash for $8 and still was not able to get my car washed. I called them and their "help" number multiple times and have left 4 messages to them detailing my experience for the past 3 weeks and still have not received any response.