This office thought they were above accepting clients eligible for the CDCP. When they finally…read morerealized that they better get on board before they lost more clients, they decided it was time to accept these patients. Of course they managed to bungle the process to the point where I have now waited 3 months to have funds returned to my account. Think twice about using their services

I got 3 impacted wisdom teeth extracted from Dr. Mike Farhadian. I was scared and apprehensive of…read morethe difficult procedure but Dr. Mike made the whole process so easy. What I appreciate the most is the aftercare Dr. Mike provides to his patients. He is an amazing doctor and an amazing person who truly cares about his patients and wants them to get better soon. The whole team and the facility are awesome as well. Definitely the dentist for me and my family for a long time to come. So, if you are looking for a family dentist, your search ends here. Thank you Dr. Mike and Arvanitis & Associates!!!

Dr. Boeriu did an amazing job at making me feel comfortable. He's educated, professional and knows…read morewhat he's doing. He truly cares for his patients and takes time to make sure every question is answered.

From the owner: Dentist Sorin Boeriu, DDS offers general and cosmetic dentistry procedures and services including…read moredental implants, teeth whitening, oral surgery, crowns, bridges, and dentures in Kitchener, ON.

If you want and need, no problems or issues with appointment times and help. The office staff is…read moresuper great at doing that!

I recently had an extraction and bone grafting at waterloo smiles and I got the best dental care…read morepossible. I highly recommend Dr Javad and Waterloo smiles team

I feel as though the dentist rushed my extraction and butchered my jaw. I was crying throughout the…read moreentire process, he did not stop to give me a break or ask what I needed to continue. He just applied more pressure to get the tooth removed. I did not feel like a patient or even a human being. I am traumatized from the experience - as a nurse myself, patients have the right to comfort, and compassion even during invasive treatments. I do not believe he followed the standard of care for my treatment and once he got my signature on the consent form felt liberated to butcher my mouth to finish the job asap... I intend to follow up with the practice board/ regulating body about this. Even with a consent form signed there is a standard level of care that needs to be adhered to and outcome/ injury level based on procedure needs to reasonable, which mine was not.

Was a client here for years then they doubled the price for my cleaning on my last visit. $480 for…read morejust a cleaning no xrays or anything else. Ridiculous! I've reported them to my insurance for possible fraud

I absolutely love, love, love that Rockway Dentistry are my dental care providers!…read more The second you walk in, the warmth and professionalism are unmistakable! Also, a special shout-out to Lisa at the front desk, who is always kind, organized, and genuinely welcoming and she sets the tone for the entire visit. And then there's Dr. Srdjan Popovic: what a truly incredible dentist! He is highly skilled, immensely knowledgeable, and truly talented and what he does is truly remarkable: I can only describe it as pure art! On top of that, Dr. Popovic is super gentle, compassionate, fun!!! and he takes the time to explain everything with care and understanding. It is so rare to find someone who blends technical excellence with such a caring, patient-centered approach and he does it effortlessly! Everyone at Rockway Dentistry is amazing. The entire team works with such coordination, kindness, and attention to detail that you actually feel cared for, not solely treated and not just as another patient, one of many. I honestly feel so lucky to be in their hands! And, of course, I could not recommend them more highly! 11/10--thank you, Rockway team!

Very flexible with appointment bookings, and always patient with you when providing care. Office is…read moresuper clean and they have wifi

Only open two Saturdays a month…read more Dr. Tan is great! His new office is a short walk from the GRT terminal and is a modern, high-tech facility. I didn't even have to leave the room for my full-mouth dental x-rays! The staff are friendly, Alex at the front desk is always great.

NOT FOR KIDS!! I…read morechose this dental office based off of the reviews and marketing as a child-friendly dentist- my 5 year old required fillings and it was going to be his first experience with this...but this was not the case. I spoke with them while booking as was reassured they would be able to care for him. After being charged for an additional consult fee, the appointments for fillings were booked....at the first one, the doctor did not explain what was happening, gave him no warning that a needle would be part of the process so after the first needle he was in tears and very upset and naturally distrustful of her. After this 'scene' played out we were told gas was an option to help soothe him, but not in this appointment as the dentist was pregnant. So my son endured a needle and a night of freezing for no reason because they didn't book a dentist who could administer all possible options for us. I called the clinic to reschedule and discuss the gas option and we were told he was being "referred" to Smile Town, which meant they were not going to do anything or confirm with us, if I hadn't had called I wouldn't even have known I was to call Smile Town. They were not going to see him again. The time spent booking, and going back and forth means over a month has gone by and cavities that require immediate care are still left untreated. And we had to pay a consultation fee so we could basically be inconvenienced and our son be traumatized by his fist dental work experience which was my biggest concern and why I chose them originally. So be warned - not for kids!!

This is a nice team of people who do good work..... they even take ODSP benefits, (which I'm on,…read moreadmittedly, for psychological issues)....... And I learned, woe befall anyone who shows their extenuating dysregulation or stress in front of these people. They can't cope. I was triggered into an episode one day going into their office, but sadly, for the safety of all persons concerned fell upon my training and apologized, I needed to depart quickly so I could work out the triggered issues outside, on my own, and then go home. It was about covering our shoes with blue disposable booties, in the wintertime, so their office didn't get sludgy. I stood still for a moment to breath. Because the day before I had been in the hospital with a relative, as I was all gowned up, gloved and wearing booties, and they took their last pill to say goodbye from COVID. My psychological pathology is tremendously affected mood shift and emotional dysregulation. I got as far as the mat inside the inner door, without booties on, and the office manager leapt from her desk to her doorway, escalating immediately to big cheese authoritarian, controlling, inexceptional, and condescending. Trigger. BIG Trigger and I don't think I'd be alone on that. I've had a very great deal of treatment for my challenges and there are all kinds of triggers. Blue Booties? Escalating authoritarian office managers? Nowadays, if I Trigger? I Freeze. Breathe deep 4 or 5x and leave. It's the right thing to do for me and others. It suppresses the immediate gut response to something very benign. Odd perhaps. But harmless. The exit saves anyone from seeing me, again rendering me harmless. The dentist lost the billing and yeah I feel bad, but it was far better that I left and spared them all seeing what I was going to experience. I've called back for another appointment, explained what happened, and the receptionist seemed very sympathetic. She spoke to a manager ( I guess the same one ) who instructed her to come back to the phone and tell me "we are booked for the foreseeable future, here, let me give you a number for another dentist". Truly the most transparent, bulls**t response ever. A capital letters, bold, italic and bold-faced lie. Clearly that manager is everything I said and more. I can't wait to tell my supports this story.

This location used to be good, but not any more. The dentist here is terrible. I had 3 fillings…read moreput in. The fillings were poorly shaped and now cut my tongue to bleeding all the time. They screwed up my bite and I lost the ability to chew normally because my teeth won't come together anymore. 2 of the fillings fell out within 2 weeks. They caused so much damage to my gums on one side that its now a massive food trap that won't stop bleeding. They refused to correct or fix their failures. Do NOT go here, they will cause more problems than they fix and they are not qualified to be dentists.

I had an extremely positive experience at Trillium Dental Center. Every interaction I had was warm…read moreand welcoming. The team at the desk greeted me with enthusiasm and clearly explained what to expect. Both my dental hygienist(Laurie) and the dentist(Dr. Hussein) introduced themselves to me prior to beginning to work on my teeth, ensuring that I felt like a person more than just a patient or a bunch of teeth. Laurie was very careful and gentle in her work and checked in regularly to ensure that I was comfortable. She walked me through every step of the process, and was more than happy to answer any questions as they came up. Dr. Hussein was warm and welcoming thoughtout the entire interaction. He took the time to answer all my questions and was very detailed in his responses and explanation of what he was checking for. The facility itself was nicely decorated, well lit and very clean. The space felt very comfortable, yet professional. I am not someone who usually struggles with anxiety going to the dentist, but it was clear that this facility had measure in place in the event that someone was not comfortable. Even knowing that the team was ready to support individuals who weren't comfortable at the dentist added to my experience. Overall, I would highly recommend visiting Trillium Dental Center if you're in the market for a new dentist.

Fantastic dental office! Excellent with kids, friendly, caring and professional with a very…read morerelaxed atmosphere.

The staff here really cares about you! They go above and beyond and they make sure you get the best…read moretreatment. I would not go anywhere else and I am recommending this office to everyone I know! Love this place