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    Recommended Reviews - Rockway Dentistry

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    10 months ago

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    Laurentian Dental Centre - We provide a wide range of dental services to provide our patients with the most comprehensive experience.

    Laurentian Dental Centre

    1.0(3 reviews)
    2.7 km

    This is a nice team of people who do good work..... they even take ODSP benefits, (which I'm on,…read moreadmittedly, for psychological issues)....... And I learned, woe befall anyone who shows their extenuating dysregulation or stress in front of these people. They can't cope. I was triggered into an episode one day going into their office, but sadly, for the safety of all persons concerned fell upon my training and apologized, I needed to depart quickly so I could work out the triggered issues outside, on my own, and then go home. It was about covering our shoes with blue disposable booties, in the wintertime, so their office didn't get sludgy. I stood still for a moment to breath. Because the day before I had been in the hospital with a relative, as I was all gowned up, gloved and wearing booties, and they took their last pill to say goodbye from COVID. My psychological pathology is tremendously affected mood shift and emotional dysregulation. I got as far as the mat inside the inner door, without booties on, and the office manager leapt from her desk to her doorway, escalating immediately to big cheese authoritarian, controlling, inexceptional, and condescending. Trigger. BIG Trigger and I don't think I'd be alone on that. I've had a very great deal of treatment for my challenges and there are all kinds of triggers. Blue Booties? Escalating authoritarian office managers? Nowadays, if I Trigger? I Freeze. Breathe deep 4 or 5x and leave. It's the right thing to do for me and others. It suppresses the immediate gut response to something very benign. Odd perhaps. But harmless. The exit saves anyone from seeing me, again rendering me harmless. The dentist lost the billing and yeah I feel bad, but it was far better that I left and spared them all seeing what I was going to experience. I've called back for another appointment, explained what happened, and the receptionist seemed very sympathetic. She spoke to a manager ( I guess the same one ) who instructed her to come back to the phone and tell me "we are booked for the foreseeable future, here, let me give you a number for another dentist". Truly the most transparent, bulls**t response ever. A capital letters, bold, italic and bold-faced lie. Clearly that manager is everything I said and more. I can't wait to tell my supports this story.

    If I could I would give them ZERO stars! My mother in law was there last week Dec 13, 2017, they…read moretook multiple X-rays (and lots of money) told her she had no cavities and other than decreased bone density, she was ok. Fast forward to less than a week later, she's visiting us in Dallas, TX, she woke up in the middle of the night with severe toothache and swelling. Come today, Dec 19 the whole lower right jaw was swollen! I took her to our family dentist who took X-rays and showed us a HUGE abscess! She needs a root canal and crown! I asked specifically if a dentist could've missed it a week ago & was told due to the size and location, it was unlikely! In my opinion, this was nothing short of malpractice and I'd hate for anyone else to receive such sub-standard care! They owe my mother in law an apology and a refund at the very least. Anyone considering going here please think twice!

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    Laurentian Dental Centre - We offer traditional braces as well as Invisalign. Call us today to schedule a consultation.

    We offer traditional braces as well as Invisalign. Call us today to schedule a consultation.

    Laurentian Dental Centre - Laurentian Dental Centre

    Laurentian Dental Centre

    Laurentian Dental Centre - Platinum Winners for Kw Readers Choice Top Dental Office.

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    Platinum Winners for Kw Readers Choice Top Dental Office.

    Trillium Dental Centre Waterloo - Keep Smiling!

    Trillium Dental Centre Waterloo

    3.7(3 reviews)
    8.6 km

    This location used to be good, but not any more. The dentist here is terrible. I had 3 fillings…read moreput in. The fillings were poorly shaped and now cut my tongue to bleeding all the time. They screwed up my bite and I lost the ability to chew normally because my teeth won't come together anymore. 2 of the fillings fell out within 2 weeks. They caused so much damage to my gums on one side that its now a massive food trap that won't stop bleeding. They refused to correct or fix their failures. Do NOT go here, they will cause more problems than they fix and they are not qualified to be dentists.

    I had an extremely positive experience at Trillium Dental Center. Every interaction I had was warm…read moreand welcoming. The team at the desk greeted me with enthusiasm and clearly explained what to expect. Both my dental hygienist(Laurie) and the dentist(Dr. Hussein) introduced themselves to me prior to beginning to work on my teeth, ensuring that I felt like a person more than just a patient or a bunch of teeth. Laurie was very careful and gentle in her work and checked in regularly to ensure that I was comfortable. She walked me through every step of the process, and was more than happy to answer any questions as they came up. Dr. Hussein was warm and welcoming thoughtout the entire interaction. He took the time to answer all my questions and was very detailed in his responses and explanation of what he was checking for. The facility itself was nicely decorated, well lit and very clean. The space felt very comfortable, yet professional. I am not someone who usually struggles with anxiety going to the dentist, but it was clear that this facility had measure in place in the event that someone was not comfortable. Even knowing that the team was ready to support individuals who weren't comfortable at the dentist added to my experience. Overall, I would highly recommend visiting Trillium Dental Center if you're in the market for a new dentist.

    Photos
    Trillium Dental Centre Waterloo - Dr. Rifaan Lalji

    Dr. Rifaan Lalji

    Trillium Dental Centre Waterloo - Pain free procedures

    Pain free procedures

    Trillium Dental Centre Waterloo - Family Dentistry

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    Family Dentistry

    Rockway Dentistry - endodontists - Updated May 2026

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