Dr. Leslie Diamond Staff 5 Punctuality 5 Helpfulness 5 Knowledge 5 Coronation Dental in Cambridge is located very conveniently with the free parking next to the clinic.The front desk staff makes you feel right at home immediately when you walk in the door. Everything was on time and it is an extremely professionally run clinic. A fantastic experience! Dr.Leslie Diamond was my dental surgeon. He was confident, friendly, with very good bedside manner and made me feel calm and comfortable. He removed the large split molar at the back of the mouth. It was a quick and painless procedure and I was surprised the tooth was out even before I knew it! My healing was very smooth and painless, way better than I had imagined! I am very pleased with the service. Thank you Dr. Diamond for your professionalism, great expertise and impeccable work ethic! Natalia(patient) read more

Words can't describe how pleased I am with Coronation Dental SG. I had my four wisdom teeth removed by Dr. Sheikh in preparation for jaw surgery. Nurse Keri, who has worked there for 15 years, is incredible. I couldn't have asked for a nicer, professional, or more thorough nurse. I was so anxious before my surgery, but her calm and friendly attitude made me feel at ease. She really has that "motherly touch". She explained every step in detail and I didn't feel any discomfort. Nurse Keri also worked with me in 2007 when I had another procedure done at age 14. My family and I were pleased with my experience then, the same way I am today. She is incredible and so lovely. The administrative staff is also friendly, organized and efficient. For anyone considering jaw/oral surgery, go see Dr. Sheikh. Wilk and Wilk orthodontics works with many surgeons in different cities and they will give you the option to select who you would like to see. Choose Sheikh at Coronation and you will not be disappointed. I put this orthodontic treatment and surgery off for almost 10 years because I was so afraid, but I know I am making the right decision with him as my surgeon. He is honest, professional and has a great sense of humor. He will take care of you and do what's best for you. He will avoid anything unnecessary when working with your orthodontist to determine your treatment plan because he is very pragmatic and experienced. You will leave that initial consultation trusting him. I know in my gut and intuition that I made the right choice. Choose Dr. Sheikh. Looking forward to updating this review after my next surgery. read more

Staff and doctors were very pleasant and happy to speak before finding out if the information is correct. They told me I would be sedated with my wisdom teeth extraction and they would remove all 4 as per my consultation. On the day of my surgery Dr.Ciavarro changed his mind and decided be only wanted to do 3 of them and "wait for the other to get a little worse" and then I could book another visit to have it removed. Also while the nurse was prepping me for sedation in the chair he told me it would be local only and if I wanted sedation I would have to pay an extra $400. I did not get my teeth removed that day and was referred to Mitzi Bryant to file a complaint and attempt to resolve these problems. It took 3 days and several messages before Mitzi would even return my call. When she did she was very argumentative, as if having to speak with me was beneath her. During the conversation she repeated "mistakes were made" or "no comment" and refused to do anything to correct their mistakes. Mitzi also informed me the sedation was actually $674 and had "no idea" where Dr.Ciavarro got the $400 figure from. In the end I was told I had two options. The first to do it their way. The second was to have them book me at the hospital and have it all done free. When I asked her to please do that and book me with the hospital she started laughing and slammed the phone in my ear. Wildly unprofessional, when they found out I didn't bleed gold I was instantly treated like less of a person. This case is currently being investigated by the Royal College of Oral Surgeons of Ontario. I attempted to resolve this directly with the office but as Mitzi explained when I asked who I could escalate this to beyond her she again laughed and told me "nobody, I'm at the top". This was emergency surgery and I am in pain but Coronation Dental simply doesn't care. read more

Had my 4 wisdom teeth taken out; I'm 40 so it was a little more complicated with 2 being impacted and being so close to nerves. Oh, I'm also a 40 year old with a 4 year olds tolerance for pain and experience extreme nervousness with anything dental related. (Hence putting this off for so long) I can't say enough about nurturing and wonderful the entire team here is from reception, to the nurses, the anesthesiologist and lastly the surgeon. Each took the time to calm my nerves and talk me through what was happening with care and compassion. Not to mention the procedure went extremely well :) From my experience I highly recommend read more

I was send here for a xray on my jaw. I waited an hour for a 2 minute xray. They were also going to xray the wrong side and kept asking if I'm sure its the left and not the right. I think i would know where it hurts. I am told it will take 2 weeks to have the results. I make my payment and assume that's it. Not quite yet, I get a call 2 days later saying they forgot to charge me $25 for a rush on my xrays. I told her I wasn't told I would have to pay for a rush but she didn't care. All she wanted was to get the extra money. Otherwise it would be 6-7 weeks. I have never heard of this before, paying to have your xrays sooner is a rip off and I will not go to this dental group ever again. read more

Went in for a consultation where I told both a nurse and a surgeon about a family history of a certain sensitivity that I was not sure if I had or not. I was assured by both this would be fine and they could work around it. Went in on surgery day, am all hooked up to monitors only to have the Dr. come in and explain I can't get the surgery done that day because they aren't sure if I have the sensitivity. Left without getting my wisdom teeth out after I had taken the week off of work and my mom had taken a vacation day to supervise me. While I am glad they stopped the procedure due to their concerns (my health and safety are obviously the most important), this issue was mentioned and should have been addressed during the consultation!! Not when I was sitting in the chair about to go. Not to mention, I already had anxiety about the surgery, which has now skyrocketed further. Luckily this isn't an emergency (yet) because I can't get any more time off for the time being. Super unprofessional and very displeased with this entire issue. read more