CTpost.com offers a FREE 3-month online trial after which of course they charge your credit card…read morefor a full subscription. I signed up for the trial and noted on my calendar to cancel 2 weeks before the three months ended if I wasn't pleased. I went online to cancel but they charged me anyway and when I called for a refund they told me that I had to cancel a month before the trial ended, and that the money I paid was absolutely UNREFUNDABLE, so enjoy the rest of my subscription.

After signing up for the digital subscription, there is no way to cancel the service from your…read morephone, you are forced to call them to stop the service. The service shouldn't renew monthly for eternity. Totally unacceptable

Great selection of Fairfield U clothing, along with books and records. Convenient parking in the…read moreback.

While my preference is to shop in used bookstores for my own collection, I decided to check out…read morethis place as I was looking for a gift. The store is spacious and well organized and I liked that there was a best seller list table right when you walk it. Decent selection of books prominently displayed; I enjoyed looking at all the different genres. They have greeting cards, gift items, Fairfield U clothing and paraphernalia. I was able to find a great book gift that happened to be 30 percent off. They also have a cafe/coffee shop and some indoor and outdoor seating. Upstairs for the textbooks. On street parking. I would recommend a visit.

The staff at this store were polite and respectful to me. They were welcoming. The store was really…read moreclean and beautiful, very organized. They have a cool selection with books by local authors. You can find some cool gifts here, like butterfly houses.

From a design perspective perhaps my favorite Barnes and Noble. Much smaller that the massive mall…read morestores, but I liked it. Good selection and a few places to sit down and browse. No coffee shop if I recall right. Didn't engage with staff so no feedback on that. I just liked how the store made me feel.

This is a review of the home delivery service of the New York Times. This is NOT a review of the…read morepaper itself or its editorial content. This was a review I had left earlier in 2013: 4/16/2013 Terrible service for a world class newspaper! I love the New York Times and view it as a surviving bastion of good journalism and exemplar of the Fourth Estate. I know that the NYT - like all newspapers - is suffering from declining readership. In this case part of the problem is undoubtedly their atrocious customer service. First, the automated system you get into when you dial 1-800- NY-TIMES is one of the slowest and most annoying ones I have encountered. You cannot - as with say American Express - bypass it by hitting 'O'. That simply gets you a 'Did not understand your response' recording and the menu repeats itself. If you are complaining about service you have no way of describing a problem other than those in the highly limited menu. There are no options for reaching a live person or leaving a message. Tip I leaned the hard way - indicate that your paper was late on any day picked at random and wait for the menu and you will finally get a chance to report 'other delivery problems' and that gets you to a live person. Another tip I got recently but have not tested is to say nothing at all and don't hit any keys at the start of the first menu. It will repeat three times and then connect you to a live person. Second, the persons are unfailingly polite. They always say how sorry they are at the inconvenience suffered. But the problem is never resolved and this politeness becomes downright irritating after six times. I don't want them to be sorry. I want them to take action and make sure I get my paper consistently on time. Third, their follow up is good in terms of calling you back. It is atrocious where it counts which is was action taken to correct the situation you were calling about. In my case I have complained at least six times about consistently late delivery and was told - twice! - that it had been escalated to the supervisor level and I still don't get the paper on time. July 21, 2018. Everything I wrote above is still true. My paper has been arriving anywhere between 11.00 a.m. and 2.00 p.m. and today's paper had many missing sections including the Business section that I am particularly fond of. I have called AT LEAST TEN times in the last two weeks and, every time, the representative apologizes profusely and then nothing happens. In fact, the paper delivery seems to be later. This is EVERY DAY but each time the rep acts as it was a single occurrence. This is a wonderful example of terrible customer service. Not only is the paper routinely late, they do not tell me WHY this is so or WHEN the problem will be fixed.

NY TIMES delivery service is terrible. I've been assured over and over that I'm in a delivery…read morearea (and my neighbor gets the paper) but have still not gotten a paper delivered to my house. This has been going on for months. I've reported this countless times but nothing happens. I'm so frustrated.