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Connecticut Hand & Upper Extremity

3.0 (2 reviews)
Closed 9:00 am - 5:00 pm

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7 years ago

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Orthopaedic & Sports Medicine Center

Orthopaedic & Sports Medicine Center

2.4(10 reviews)
2.8 mi

Unresponsive. After a follow up for my daughter a very vague note was written about what sports she…read morecan and can't participate in. Called and spoke with medical assistant 5 separate times with no call back from the doctor. A month later still waiting and missing all sorts of sports.

I very rarely post reviews about Doctors. In fact, I think this is my first one…read more So this is s Sports Medicine Doctor and you can both make an appointment and/or do the walk in. I did the Walk In. The experience was pretty bad. First off this place gets packed but the way it's run..people hearded in and out, everyone jammed around, etc..it is hectic and impersonal to the point of utter chaos but I get that and that isn't really my number one complaint much as I was so turned off by it. So my injury was a broken knee and a torn ACL. But I did not know that when I went in. They ARE supposed to be Sports Medicine Doctors. The verdict after they saw me? Go home and be careful for a day or two, nothing serious. I requested an X-Ray. Or an MRI. I was told one was not needed. So I did go home. And two days later I fell when my knee, which had been broken though I was not aware of it, buckled causing me to crash to thew floor. Went to another doctor who did an X-ray. When he saw nothing, he did an MRI and there the broken Knee and torn ACL were found. I am not trying to scare anyone, just warn them. If you come here and they dismiss your concerns, do not just accept it. Get a second opinion or if you really feel something is off insist on additional tests. It maybe nothing but then again it maybe something as it was for me. I will say it isn't that the doctor wasn't nice. In fact he was pleasant and I do not even remember the name of who I saw. But these people..to me anyway..gave the impression of being overworked in a crowded office and I am glad I got a second opinion otherwise it could have been even worse for me. So do your due diligence and trust your gut.

Orthopaedic Specialty Group - Orthopaedic Specialty Group

Orthopaedic Specialty Group

1.1(13 reviews)
3.8 mi

For the record, the physical therapy office in Stratford is BOSS!!!…read more But....caveat emptor (buyer beware) for the most part this organization is the PITS! OSG is they are a mid sized company that functions like the New York City Department of Motor vehicles...everyone is pretty much herded through the process without regard for the individual. I have no doubt that they actually care, but their execution is piss poor in my opinion. If you call, prepare to press about 1000 options before you are transferred to someone who transfers you to someone else who then transfers you to someone's voice mail. FUGGEDABOUT speaking to an actual doctor (HAHAHAHAHAAAA!). They are too busy. The only person who you can leave a message for is the doctor's assistant who probably WON'T call you back. I have had three experiences with this office. The first time after I broke my ankle. It was a pretty decent experience....they tried to "upsell" me all kinds of crap after diagnosing my break, which I did not need. It left me feeling pretty uncomfortable, kind of like the icky feeling you get after dealing with a used car salesman? The second time was after severe pains in my back after an exercise injury. I was unable to move and they prescribed a ton of medication and physical therapy. After repeated calls back and forth to schedule the physical therapy, I just gave up and tried to mend on my own. Why you ask? I left so many voice mails and called to schedule appointments so many times I figured the stress was aggravating the injury even more because I was so tense. I took my meds and sat my tush down. The 3rd time I went back after the back injury flared up again. I was actually able to see a doctor this time and he was great....too bad I've been trying to speak with him again (2.5 weeks and counting), about some problems with my medication, to no avail. The defenders of his phone line keep telling me I don't need to speak to him I need to speak with his assistant. HUH? The assistant I've never met, who does not return phone calls and who does not have a medical degree? I guess that person is more qualified to tell me nothing than the doctor is. In any event, it has been two weeks and every call I make is to bitch some more. Hopefully when I go back next week for my follow up, and pony up my copay I can remind the doctor that his liable for the wonderful treatment I've received thus far as my condition is further exacerbated. Rant over....find a smaller, less "busy" office, that actually cares about you and your well being. I know I am looking. They seriously need to determine if they want to be a fancy office that caters to athletes and the like or if they want to be doctors and GASP help someone....perhaps do no harm?

I had foot surgery in October. After surgery my Dr said I could not drive. My insurance neede…read morepaperwork filed out by the office. Office rep Stacy asked me to "drop off the paperwork" after 1 week from the surgery. My insurance faxed them the paperwork needed 4 times, but Stacy insisted that I go in. I called multiple people to see if they could do an exception since I could not drive and they all refused to help. I was in tears at this point. I went in a week later for the following appointment and I got verbally attacked by the staf. I found that very unprofessional. I was in pain, depressed because I can't move freely, concerned that my insurance was not going to get the paperwork in time, but i was never rude or unprofessional with them. I can not understand how they are allowed to treat their sick patients like that.

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Orthopaedic Specialty Group
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Connecticut Hand & Upper Extremity - orthopedists - Updated May 2026

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