Couldn't ask for more knowledgeable and caring professionals, easy to talk to, and make…read moreappointment. very happy and highly pleased

My mother was tested and fitted for a new hearing aid. Unfortunately, after 2 return visits, she…read morewas still unsatisfied with the feedback, and noise she was experiencing and requested a refund. Although this company claims that the hearing test is free, they charged her a $345.00 fee. On top of that because she had put down a deposit first and then paid the balance when she received the hearing aid, they had to do 2 separate refunds, which seemed archaic. One of the staff's attitude was quite rude and very unprofessional. Bottom line go to an audiologist

Been a patient here for 4 years now. Everyone here is amazing. They understand pain, they do not…read moretreat you as a drug addict. They understand not everyone is addicted to the pain meds and that chronic pain is real. They go above and beyond. Maggie and Shelley have been here forever and they care about their patients. Cannot recommend highly enough.

When I returned to Jacksonville I went to my old pain management Dr and found that the practice had…read morebeen taken over by another physician. The new Physician treated me like a drug seeking criminal. Even though he had records going back years. He knew I'd been taking pain meds for awhile. He had records showing 5 failed back surgeries and still scoffed in my face and said, " you're not a cancer patient, don't you think you're exaggerating?". I was hurt and offended. I wanted to scream- don't you think I'd rather not be here at all? He reduced my medication by more than half and told me I'd be fine. I decided to find someone new. Dr. Caudill treated me like a person. He wouldn't even see me before he had the opportunity to review my records. Thank you for actually taking me seriously. He had great bedside manner and a wonderful sense of humor. If I could give him more stars I would! What a blessing.

Speaking from experience, the customer service part of it isn't that good. There is a disconnect in…read morecommunication between the hospital, St. Vincent's where the procedures/surgery takes place and the Cancer Specialist office where the doctors, nurses and medical schedulers are. There is no communication between the two places where there should be because if no one can communicate with the other, that could mean that someone may die if proper communication is not made! There's got to be a better system in place for communication so everyone knows what is happening with the patient and everyone will know what care the patient is receiving. It would save a lot of time and energy in having to repeat why the patient or care taker is calling if the hospital and doctor's office can communicate!

I called to reschedule my appointment due to car repairs. My appointment was scheduled for 10:45…read moreand I called at 10:54am the day before and was asked to pay. $25.00 fee. Which I was advised that it's posted which is great but this seems to definitely be a money move for this practice! I will attend my appointment but definitely looking for another provider. The doctor is great but I would be careful before booking as a new patient, this is my second appointment. 25.00 fee for 15 minute reschedule is unacceptable!

I can't say enough about Charles Maddox he has helped me when no one else would with my psychiatric…read moreproblems. He enjoys his job you can tell after your first and 25th visits. I am blessed to have a doctor that cares about me and not just a body sitting in front of him. He treats the entire person. I can't recommend him enough. I could go on all day long about what he does for people like you and me. If you need help give him a call. 904 877 1100 . Michael H.

Charlie and his staff are caring, knowledgeable, and have been a reliable part of my health journey…read morefor almost a decade. Grateful to have found a perfect match for my mental health treatment and care :-)

Waited ONE hour to see the doctor--this was my first visit; waiting room was PACKED. They NEVER…read morecalled my name. Had to leave. Really poor healthcare. Finding different doctor.

Excellent office! On time, efficient and friendly. I suffer from hearing loss and vertigo and they…read morehelped me tremendously. Dr Roy and Tabitha at the Belfort office were great!

Needed one shoulder xray. Was originally scheduled by the office with Precision who cancelled my…read moreappt twice. I asked the office to schedule with Akumin. The price was less than what Precision was quoting and the services at Akumin were very professional.

Has to be one of the worst places to deal with. No regard for patients time. Ordered a copy of my…read moremedical records and they told me it would be ready by 1:30. I had my doctors appointment at 2:30 so I figured it would be plenty of time. When I arrive the madam at the front desk said it wasn't ready and I would have to wait until all the other patients were seen before she could get my records.

Staff here are amazing. Therapist are very good. I've worked in the social work field for many…read moreyears and I can say that I do trust them and would recommend anyone to them.

Dr. Henley as well as Ella at the front desk did an amazing job with my first time visit. I love…read morehow Dr. Henley took his time with explaining everything to me regarding my treatment and the care he provided was simply amazing including Ella treatment at the front desk. I definitely left feeling like part of the family and I would definitely recommend anybody who are in need of Chiropractic care to go see Dr. Henley and Ella at this location u will NOT be disappointed.

I highly recommend the Injury Care Center! The quality of care is outstanding! I was fortunate…read moreenough to be treated by Dr. Lowery. As a result, I'm in a much better place physically. All the employees at the Southside location are nice, helpful, professional and caring! Hours are accommodating. Julie Lepper