Sherry at window 4 is super sweet! Service was quick and easy. I had dropped off my forms Friday…read moreprior to get my name changed (due to marriage) and it was processed by Thursday. I had requested my original documents to not be mailed back to me, and instead to give me a call so I can pick it up in person. She did just that!

My experience coming to was fine because I made an appointment several weeks before and I showed up…read moreon time. I only waited about five minutes. I also brought all the paperwork that I needed and I got that information from their website. However, I noticed that some of the personnel that work here were rude to some of the people waiting for service. Also, the people waiting should do their homework ahead of time and come prepare with their paperwork or documents. So I can understand how employees get frustrated, but also people get frustrated because many of them need to get the process done and they feel frustrated with the bureaucracy. with that said in the five minutes, I was there I heard many people complaining and also employees yelling at those people so overall, it was a stressful experience, even though my own transaction was very fast and easy because I came prepared. My recommendation is for you to make an appointment and also review carefully the requirements that are posted on their website so that once you are at your appointment, you can have a fast and productive experience. also, I saw several signs that say that appointments are REQUIRED. Also, some of the disturbances I witnessed were because people who did not have appointments or were missing documentation but were very insistent which then became a yelling match between them and the SSN employee! Another suggestion is to be patient. This is the Social Security office which is a government facility, and this type of thing can be slow and bureaucratic. This is how it is, so be patient, come prepared, and make sure to have an appointment.

10pm. Not a car on the road. They insist on winding the siren and air horn all the way down the…read morestreet. Completely inconsiderate of the neighbors. I've complained to the crews and told them where I live. Seems like they make sure to hit the siren so it gets to the loudest point by my house.

They were a crew who went above and beyond. Any negative reviews your intitled to your opinion but…read moreyour opinion of negative bs can also kiss my. ...I could have been dead if they didn't come and I thank them. Any negative response to this review well I won't be kissing yours for the negative reviews is that all you have to say these people are people who have families just like the rest of society and they leave them to help you and your bull shit instead of leaving g a bad reviews maybe you shod be more thankful you get to stay home with your loved one because of people like a fireman or woman and again a negative response to my review well no comment

Quick answer to my phone call! They had great and helpful…read moreinformation. Thank You CVSD

I wish that I could give zero stars, I called to report that they didn't pick up my garbage, and…read morethey said they would schedule for the next day, I waited, and no pick up, I called back, and a very rude lady answered, I wanted to explain to her, and she kept interrupting me, and talking loud?, very rude, she needs a better training on how to talk to customers or find another job, she sounded like she doesn't know how to work under pressure or deal with different situations, if she treats people like that over the phone, can't imagine how she treats them in person, rude lady.

Excellent service with a complex issue Was seen promptly in…read moreSan Leandro I wish I remembered her name for recognition

This was my first time at a Social Security office, and I drove 40 minutes to the San Leandro…read morelocation because they had the earliest available appointment. Based on my experience, it was well worth the drive. I arrived 30 minutes early. I was sent a text message with a link to check-in when I arrived, so I checked in on my phone and went to the kiosk (which is on the left side of the entrance upon entering) to print out my ticket. They have a TV screen on the wall with a queue of ticket numbers, but they will announce your number when it's your turn over the intercom. The sound quality of the intercom isn't the best, so listen closely for your number. The waiting room is small, but thankfully it wasn't full. From my appointment time, it took about 20 minutes to be seen, and I was good to go after about 15 minutes. Essentially, my visit took only 35 minutes of my time. I spoke with two employees, and both were very pleasant. The gentleman who helped me update my social security card was very helpful and kind. He made sure to answer all my questions and advised me on how to proceed with my next steps. As other reviewers have stated, you MUST have an appointment. There are signs posted all over the office stating this. I highly suggest making an appointment online as it's the fastest and easiest method. As for parking, the parking lot is tiny. In the same plaza directly across from the office is a Mountain Mike's Pizza, which also has a row of parking. A majority of the parking spots directly in front of the office are handicap parking, so if you don't have a handicap placard, I suggest parking in the spots next to Mountain Mike's Pizza. Just be sure to enter from the main road because that is the only way you can enter that side of the parking lot.

To the Highway Patrol guys who responded to a solo accident I just had on 580....you guys ROCK!…read more As I was driving home from work there was a deer on 580 near the Estudillo exit. I avoided the deer yet lost control of my car. I must've spun around a few times, and came to rest facing the wrong way after hitting the center divider. The CHP officers were like Super Heroes to me! They got me off the freeway and helped ease me as I was extremely shaken up. I am eternally grateful to the 4 CHP officers who helped me. I just needed to share this with the world. Thank you so much!

Long time supporter of Law Enforcement. I was recently pulled over because of a phone call. I know…read moredon't answer the phone when driving, but it was a safety situation with another vehicle. I answered and informed the caller I would call him back. That's when a CHP pulled me over. I tried to explain to the officer he didn't want to hear it. He gave me a ticket, didn't give a warning. I have a perfect record. You would have thought he would give me a warning. I see dirt bikes driving down Mission Blvd every day. I see blacked out car windows(tint) But he targets the working men and women. I'm literally in uniform you would think he would take that into consideration. Now as a long time supporter I have changed my view and will no longer make donations to law enforcement or support them in voluntary programs. I am really disappointed and feel the officer was trying to make a name. Pathetic!

The CVEA Chamber of Commerce has been a great organization to help my business grow, network with…read moregreat people around the area, and learn more about available resources. I enjoy their mixers, events (like Fallfestival, CV Light Parade, Famfest...), and their large community involvement. I am very happy to be both a member of the chamber for my business, as well as serving on their board to help continue to grow others around us as well. www.EdenAreaChamber.com

The Chamber is such an amazing resource for our community! Putting on local events that are family…read morefriendly and a ton of fun. Supporting the local businesses and helping to build our community is the Chambers main goal and their efforts are not going unnoticed. If you are a business in San Lorenzo, I'd love to connect with your for the San Lorenzo Business Alliance group, we meet quarterly and would love to meet at your establishment! Call me today! Janella 510-755-5199

I usually try my best to avoid the DMV, and this experience reminded me why…read more My dad recently tried to go in on his own, and unfortunately had a really frustrating experience right from the start. The front desk employee--who has been there for years--was very rude and dismissive. I understand that staff deal with a lot of people who may not have the right paperwork or may not be tech-savvy, but that doesn't excuse the lack of patience or basic courtesy. My dad was told he needed to scan a QR code outside to check in. He tried to explain that he didn't know how to do that, but instead of helping, he was told to "just use your camera and scan it." He ended up taking a photo of the code and was understandably confused. Even the security guard wasn't much help. Frustrated, he left without getting anything done. Luckily, I was on spring break and able to go back with him. When we arrived, he immediately recognized the same front desk employee. We managed to check in properly and waited about an hour. While sitting there, I couldn't help but notice how she spoke to other confused customers--it was honestly hard to watch. I get that the job can be repetitive and frustrating, but many people coming in genuinely need help, especially older individuals. That said, I want to highlight someone who completely turned the experience around: Armaan. Armaan was incredibly kind, patient, and helpful. He took the time to clearly explain everything my dad needed to do, made sure we had all the correct paperwork, and even double-checked with a coworker to ensure everything was done right. His professionalism and attitude made a huge difference. This was the first genuinely positive experience I've ever had at the DMV. If it weren't for Armaan, we likely would have had to come back--and I honestly don't know how that would have gone. 5 stars for Armaan--he deserves recognition for going above and beyond.

Made an appointment over a month ago only for the system to "crash"…read more Lady at the counter was not helpful Didn't offer any solutions at all Complete waste of time