Received a confirmation email when I signed up a month before the tour date (guessing now it was an…read moreauto-reply). No follow-up email. On tour day, waited at the Christopher Columbus statue in Plaza Colon until 15 minutes past the 2pm meet time - no one showed up. Disappointing. Don't waste your time!

I don't know where to start ! But this tour was…read moreAMAAAAAAZING! I didn't want it to finish that's how much fun I was having . The tour guide took us to all the small corners that local people go to and it was such a nice experience. She was also excellent at giving out historical facts and was nice enough to stop and take pictures of us . Of course tips are welcome so don't skimp out . This was the highlight of our trip to Puerto Rico

**This is a fairly long review - but highly informative!**…read more I booked an El Yunque hike with Pandora a few months ago based on some reviews I had read - and my wife and I are glad that we did! Our driver (and owner of the company) was Eddie. I got a couple of follow up texts and emails from Eddie confirming our pick-up time and a text 20 mins before we were supposed to get picked up...gotta love that follow up! We started out for the hike about 10 mins earlier than expected. We were supplied with water, soda and fruit for the trip. Along the way, we were given a lot of information - current and historical - on the areas we were driving through and the island in general. Once we got there, we watched a video on the rainforest that really tied together the information we had received on the ride in. We then trekked it up the mountain in the van until we hit the trailhead. The hike from the La Mina trail was amazing! So many photo-ops, plus there's a waterfall (wear shoes good for hiking and water of you're going to swim). The trail was mostly down-hill and paved....but it was closed at the waterfall, so the walk back was uphill and a little rough. Don't let that deter you ....We wouldn't have traded the experience for anything! After the hike and more photos on the way down the mountain (which lasted about 90 mins total), Eddie took us over to a local eatery near the airport...the food was great and cheap (even if we got the world's worst waitress! LOL). After lunch, we headed back to the hotel. Eddie asked us what we were getting into the rest of the day, so we told him we were headed to Old San Juan for the afternoon. Eddie offered to give us a ride down there (which we gladly accepted). He allowed us time to go up to our room and change before we left. He picked it's up in his personal car and drive us over...still giving us great information about the island, and also life - advice we will surely cherish. He left us near the docks - and I must say, it was a little sad ending our time with him. It was like being with an Uncle you haven't seen in a while. He really takes care of people, and seems to genuinely enjoy what he does. He puts a lot of hard-work into perfecting his craft as an excursionist and it really shows. I know it has already been said in another review, but we honestly do feel like we have made a friend in Puerto Rico, and will definitely be calling WHEN we come back! Thank you very much for your time today, Eddie...We thoroughly enjoyed it - you made our vacation extremely memorable and special!

Eddie was an excellent tour guide! He did something not many (if any at all) would do, he took us…read moreto the top of El Yunque! It was an incredible experience! My wife and I researched various tours and decided that Eddie was the one because he was willing to do a private tour with just us two to the top of the rainforest and Bacardi Factory. He went out of his way to make sure we had a blast! Our morning started with him picking us up promptly at 8:00AM at our hotel. He had fresh fruits, cold water, great service, and very good conversations. The night before he made sure we had all we needed before booking with him so we were all set as soon as we jumped in the van. He told us all about El Yunque and what we would see, while taking his time driving the crazy streets of Puerto Rico. Once parked, he made sure we stretched and took a few pics of us before starting the hike. We went through the trails taking all the time we needed since it was very muddy and wet. We went all the way to the highest rock and spent a few minutes admiring the view; then we went back down to see Mt Britton. He took a bunch of great pictures of us as we went through the trails and shared them on dropbox when we were done. After El Yunque he took us to Bebo's BBQ in San Juan which was phenomenal (he said it would be)! He then took us to the Bacardi factory and patiently waited for us to take the tour, all this and it was his birthday! We had a full day with him. He showed us interesting areas of San Juan on the way back to the hotel and we couldn't be happier! Eddie is a trusted, funny, respecting, fun, and caring tour guide! So much so that I feel we must contact him next time just to say hi and have a drink even if we do not want to go on any tours. One of the best things about Eddie is that he is VERY flexible with his schedule and he will take you anywhere (that is reasonable of course). I feel he is an excellent guide and companion which is great because Puerto Rico has gotten pretty dangerous over the years and it is best to be with someone who knows the area and the history, even if you just want to be cabbed around the island. We recommend Eddie and Pandora Tours with our eyes closed! We loved our tour!

We toured Old San Juan when we were there recently. It is a very charming old city and there are…read moremany nice sites to see. There are statues and historical places everywhere. We expected to see a lot of damage after the Hurricane hit there but, the city has done a marvelous job of cleaning up so you can not even tell. If you have time when you visit, make sure you take the walk along the waterfront. It is spectacular.

We arranged for a tour of forts San Cristobal and El Morro. Hector was incredibly knowledgeable…read moreabout both, and was able to compare and contrast their designs and military purposes very effectively. Our whole family enjoyed it immensely and learned a lot!!

This is a review of the food tour. The company offers other tours like rum tour and history tour…read more Our guide Pablo was super nice and knowledgeable. You'd get a text message reminder a day before the tour and they would ask if you have food restrictions or allergies. You'd also get a reminder where the meeting spot is. We met at Banco Popular, introduced ourselves and went our merry way to the 5 different food spots. Pablo ordered the food before hand so that when the group arrived at the different restaurants/places, the food was ready and we did not have to wait that long. Our first stop was Cafe Cuatro Sombras where we had coffee and croissant ham/provolone cheese/guava butter. I liked this croissant with a hint of tanginess/sweetness from the guava. Noncoffee drinkers had options of lemonade and tea. Second stop was Señor Paleta. There's no indoor seating here so we had the delicious parcha (passion fruit) popsicle. Yum! Very refreshing, great for this warm weather! Third stop was Cafe El Punto. This place has a lot of artwork by local artists. We had ceviche de pescado and alcapurrias de la casa which were nice. Fourth stop was El Patio de Sam where we "made" our own mofongo. We had fried plantains and garlic butter, mashed them in a mortar and pestle, and added the chicken before turning the mortar upside down to get the mofongo. This was flavorful and had more moisture compared to another mofongo we had. Last stop for dessert was Vaca Brava. We had flan which was nice. We enjoyed the food, the tour, and the conversations. Great experience here.

The tour guides were friendly amd knowledgable, the food was delicious. We have been on over ten…read morefood tours around the world and this was up there with the best.

The Host Brandon was superb!!!! Took us out in his van.... My son and his two brothers did a lot…read more Brandon was super knowledgeable about a lot of things!! Will def be back the next time I'm in PR

Perfect mix of fun and learning. Ask questions and discover. We visited Brandon's coconut tour and…read morehad a fantastic time. Learned about wild grapes and almonds as well as ALL things coconut. Tour lives up to its goals of using the coconut for water, food, shelter and fire. Tour kept everyone's attention, from 7 year old to high school kids and all the adults. Friendly, engaging, thoughtful and a fab time for all. Highly recommend.

Husband and I did two tours with Narayan- the el yunque rainforest tour and a healing body soul…read morelonger tour. Highly recommend and book through their website not air bnb or trip advisor so you can save! Both tours were so unique in their own ways with rainforest including a short hike, local fruits and a jump near a waterfall from three high points! The longer tour takes you to guavate the pork route, one cold and one hot spring. If you love adventure and trying new things this is for you! Go to the seeing Puerto Rico website to book now!

Narayan (and her daughter) was an amazing tour guide who took us to this really secluded spot with…read morea nice waterfall and a large pool after a bit of a hike. It was a quick and easy, family-friendly snapshot of what El Yunque has to offer without the stress of driving, guessing what supplies are needed, etc. It was certainly off the beaten path, and Narayan's 17 years of experience was on full display here. And yes we did some cliff diving too. I think what sets Narayan apart is that he was extremely detailed in what to bring and what to expect for the trip. I think we actually over-prepared a bit but it was obviously better than coming back all soggy and muddy. The option of being picked up (all of us were) was super nice as well, but the preparedness needs to be mentioned. Narayan is your go-to guy for an introductory experience at El Yunque, or other PR attractions based on this track record.

We had Carlos take four of us on his suggested tour on Dec 5th 2019 and it ranks as…read more one of the best things we've ever done from a cruise ship excursion. Here is something that is outstanding and rare during any excursion. He took a lot of pictures for us and he sends you a link to download all of them for FREE! I have never had an excursion do that before. If you do a dolphin or stingray type of excursion you know you will have to pay to get the pictures they take. The insult is they often also don't allow you to bring your own camera so you are forced to buy their pictures. Not this guy. How do you not love him for the fact he not only doesn't charge you but he takes so many for you and with you that it basically is a recap of the day with him. We had over 120 pictures alone that he took for us. It's awesome not to be gouged on an excursion.This was an unexpected add on for us. The walking portion in Old San Juan is fascinating and colorful and thrilling all at the same time. I can't say enough how great a place Puerto Rico is. Such diversity on the island. Historic Old San Juan, forts, stunning beaches, rain forest, night life, luminescence tours etc. Puerto Rico offers so much and the people are so nice and accommodating. We've been there twice and will be back again and will insist on spending a day with Carlos again. He is that good. I asked to stop and have some pastelillos and rellenas and we got an authentic experience that was tasty for lunch. Of course he had the cooler stocked and a nice big tv screen at the front of the van so anyone in the back has a clear view of what's ahead while we are driving. A very nice touch that is really useful and was very much appreciated. The narrative Carlos provides is educational and delivered in such a nice friendly casual style. He had all of us at ease immediately when he greeted us right across the street from where the ship is in port. He had me at ease nearly a year ago when I booked our time with him. His email replies and phone calls for any questions are always helpful and he does respond to questions in a timely manner. Keep in mind he could be on tour and he can't reply immediately. Carlos is so warm and personable it's great for this gringo to now have an hombre in lovely Puerto Rico. Sincerely, Carlos, from the four of us, thank you for giving us a memory that will last a lifetime! Oh and one last thing for Carlos, you need to buy a new van so I know you will continue to do this for another ten years!! See you again friend!

We began our day around 9:30 AM - Charlie was early which was great since we were ready to roll! We…read moremet with Carlos and hopped aboard the comfortable, climate controlled awesomely decked out luxury van "Charlie". Our customized tour began in Old San Juan. I knew my husband and I would not venture past the resort unless we had a tour guide - but we really dislike overcrowded hot buses and predetermined times of departure & locations. Sometimes you just want to walk around and stay a little longer etc. We loved touring old San Juan and traveling into the mountains. We ate at the popular Pork Highway in Guavate. Sampling a buffet of the local offerings was so much fun and of course delicious! The pork was seasoned to perfection and we really fell in love with the yucca. After eating we visited two very interesting art galleries. Jenny and Santos. Please check out our pics - Carlos took all the pictures and made sure we had wonderful memories of our excursion! Highly recommend and worth every penny!

Spoon was such a great experience! If you travel to San Juan, ask for Gia, she was so much fun! She…read morewas also bilingual and such a great storyteller. A wonderful person!!! We went to several different locations and they serve you appetizer portions. Some of the portions felt more like lunch portions so make sure you have an empty stomoch when you do a Spoon tour. All the food was delicious! We did the Old San Juan tour in the evening. We even bumped into the Mayor wo said Hello! The people were so wonderful and friendly. I can't wait to come back to Puerto Rico! If you are a history lover like me you will love this! We were told the story of the cobblestones left by the English, the port the Spanish would arrive to and then go to the Cathedral on their knees, and the steel left behind by the British. You will be amazed at how and what happened in Puerto Rico. Try this experience, it is unforgettable!

We did the sunset foodie walking tour through Spoon in Old San Juan, and I'm so glad that we did!…read moreOur tour guide, Lorna, was excellent and so informative about the city and island's history, as well as explaining the culture and origins of what we were seeing and tasting. Since I don't drink alcohol, I was really appreciative that there was a mocktail or juice option at each stop. I also thought it was huge that they chose to support the family owned spots on this tour. Everything was good, but my favorite was definitely the pernil with rice and beans. Other members of the tour were friendly, and it was nice that Lorna had us all introduce ourselves at the beginning to break the ice. I would definitely recommend the sunset food tour to anyone visiting old San Juan for the first time who wants authentic food with a side of history!

Booking with Javier was the best decision I made for my time in Puerto Rico. Private tours are…read moreexcellent for customization based on the interests of each group. You get to move at your own pace and see what you want to see. Javier was excellent with the communication re-confirming the tour the night before and right on time for pickup. There were some concerns about rainy weather, but we lucked out with barely a sprinkle of precipitation. We first ventured outside San Juan along the coast, passing beachfront areas and smaller towns enroute to a nature reserve. It was refreshing as I had been to San Juan multiple times before, but never ventured all that much outside the San Juan city limits. After a delightful overview of the ecosystem, we went to the small town of Loiza. There we visited a waterfront multicultural center/gallery (Antiguo Ancon de Loiza) that used to serve as the historical water barge transport location for the city until a bridge was created to connect Loiza to the land west of the river. We then visited a natural cave area with these incredible local musicians largely consisting of drumming and singing (very unique and cultural). I didn't expect natural caves so close to the town & coast. We then visited a beautiful beach restaurant (Villa Pesquera Herrera) where there there's ocean out back and a river off to the side. It was here and central Loiza where scenes from the first episode of season 5 of the Netflix show Cobra Kai were filmed to portray a town in Mexico. I would have totally missed it if Javier didn't point it out. We then got a great overview of old San Juan and surrounding areas like Isla Verde and Condado. The tour of Old San Juan took us on so many of the winding cobblestone streets, with excellent coastline views. Javier was excellent in providing a historical overview of the city and how the fortifications were designed, playing a vital role in the defense of the city. With the private tour, we got to stop off for food and a delicious frozen treat at Señor Paleta in Old San Juan. We covered so many unique areas that I would never have stumbled upon if I hadn't taken this tour, and covered more ground than I did on both my prior 2 trips to San Juan combined. Javier was very accommodating to our needs and was informative and kind every step of the way. I wouldn't hesitate to book a tour with him again and will be recommending him to friends & family when visiting Puerto Rico.

Great walking tour of Old San Juan. Enjoyed our guide's perspectives and great, bubbly…read morepersonality. Good mix of fellow tourists - would highly recommend.

Great way to see San Juan. They have a great double decker open bus that takes you everywhere. The…read morestaff is very knowledgeable, especially Mariella.