I haven't used the laundry or showers, so I can't rate those. The pool is ok, but the "private…read morebeach" is a joke. We're paying the outrageous price for two reasons--the location, and the floating docks. There's another marina not far away, but with fixed docks, which we just don't use unless there's no choice. I'd give them 5 stars if they had a weekly rate--or a more reasonable daily rate.

The young blonde boy in the front was so helpful for us all the info we needed & helped us find…read moreplaces near by as well to eat at

The best thing about this 50 slip A & B Marina is its location only a few steps from Duval Street…read more With coordinates of +24 degrees 33' 43.9"/-81 degrees 48' 8.7", floating docks, accommodations for boat from 35 to 150 feet, Diesel fuel, in slip pump outs, fish cleaning stations, Ice, complimentary laundry and restrooms make it a pretty good bet of a place to stay. It's also in the heart of a regular restaurant row, which restaurants are all, as is typical with Key West, very good. Their charges run about $3.50/foot/day, with adjusted monthly rates as well as having some season adjustments. You can phone them or hale them on VHF 16 for instructions then go in and register with the dockmaster at his offices in what is a rather nifty architectural take of a New England like navigational house. I'm happy to report that the staff of A & B are not only really helpful, glad to answer any of your questions, but are also top flight professionals who know what they are doing. I might also note that they bill themselves as being the "Gate to Cuba." I didn't make any inquiry about it as I wasn't heading toward Cuba and with the politics of Cuban travel changing daily, such would have been pointless. But if anyone does have an interest, it's good to know that here they seem to have accurate up to date information.

Service was spot on, facilities were average ( low water pressure in the showers. The price they…read morecharged was insulting. $400 a night! Ouch! If it wasn't for a wind event, we wouldn't have paid it, but we were over a Barrell.

The marina is a great spot with amazing people! The manager Scott is great, he is so friendly and…read morealways remembers your name. Another group of amazing people who work at the dock giving gas, specifically Snoopy and his dad! In addition, the guys that take the boat from the slip-in to put it in the water, always have a smile on their faces and are always there to help. We were a bit timid to join this Mariana because we are not great boaters, but it turned out to be a fantastic spot, and could not find a better place to keep our boat for affordable pricing and excellent service

We keep our boat here and are blown away again and again by the knowledgeable, friendly, and caring…read morestaff. Personally, we look forward to our interactions with Scott the GM, Dave and Darrin the lift drivers, Vince at the Yamaha shop, and Tony and Snoopy at the fuel dock. Everyone there has been positive and helpful. Highly recommend, with no reservation

We had lunch at Robbie's during our visit to the keys. With the exception of the grouper sandwich,…read morethe food was delicious. We had a lovely view, sitting right by the water. Staff were friendly and welcoming.

The only bright spot here is Mackenzie the office manager. She is terrific…read more The boat yard adds 10% to all work done by the repair people who work out of the yard & 15% to any repair people you bring in from outside! Go to The Perry Marina or any other boat yard in the Keys.

This was the best stop we've had the entire trip on the water! We had ThE trade forBEST tacos ever…read moreThe mahi taco was off the hook. The lobster taco was out the hook, and the shrimp tacos are off the hook. They were not overcooked. They were totally delicious and the bartender Renee was totally the best.

The mantee encounter made this a must stop lunch hit! It made our bucket list dream of capturing an…read moreencounter happen after a canceled tour due to wind!

We couldn't get a slip at our usual KW marina due to the deep sea fishermen's convention so we…read moredocked here on our way back from Havana. It's large, very clean and well maintained. They offer shuttle service to Key West which worked out well. Dock master was very helpful with local interests. Also, their showers were well maintained and the store was well stocked. They also have a little doggy park - look for the snoopy. We saw military jet exercises in the AM - it was really cool way to enjoy my coffee. On the quieter side, we saw a manatee and tarpons swimming in the slips. Their fees are same as KW marinas.

Absolutely a wonderful Marina. Water is perfectly clear with plenty of fish live. Floating docks…read moreare immaculately clean, Restroom facilities were cleaned up multiple times per day while we were there, Nice captain's lounge over looking the channel also. Pump outs while docked in place. Staff is very attentive. We came for a day and ended up staying for a month. Before we left we reserved a couple of months to be snowbirds. One of the best marina experiences I've ever had.

My husband and I have stayed at the Galleon several times in the past and have never had a problem…read more In the past, I would have easily given them a 4 or 5 star review. Unfortunately, we just stayed there the week of December 2nd and had the worst customer service experience we've ever had there. We usually have 2-4 couples, as we did this trip. We reserved one of the 3 bed/3bath condos and one 1B/1B efficiency unit. Two couples were taking the Key West Express from Fort Myers and two couples were driving in two separate cars due to pet drop-offs and prior commitments. I called a couple weeks prior to find out about parking passes and was told our group would be allowed two passes. One for the 3/3 and one for the 1/1. Three of the couples arrived at the same time. We asked the front desk to hold the room keys and one parking pass for the last couple. The young man was very courteous and said he could leave the keys, but could not hold the parking pass because the car needed to be here and signed in with all the car's info. Fine, no problem. Later that evening the last couple arrived only to be given a hard time by the parking lot attend, he wouldn't let them in the parking lot. Supposedly, the resort was fully checked-in and no one else should be arriving. He treated our friends as if they were trying to scam a parking spot. After finally getting to the lobby, they were again treated like criminals. The friendly man that was there earlier was not there, a young lady and an old, grey haired man were there and refused to look for the keys and refused to issue the parking pass. Again, the lobby personnel seemed to think they were trying to scam them. Finally, everything was worked out, we asked for the parking pass and the old man told us no. That was not their policy, they only give parking passes to the person that reserved the room. I explained that I called prior to the trip and was told we could do that. The customer is always right does not work with the Galleon. That man treated us rudely and belligerently and said he didn't care what we were told, that's not the policy. Finally, our original man came in, I again asked for the parking pass per the other man and the old man publicly reprimanded the other man in front of all of us. It was extremely unprofessional and embarrassing for the younger man. Our friends ended up paying $40 next door at the Hyatt to park their car. The next morning the younger man gave us our parking pass. I'm very sad to say that this man was the only Galleon personnel with any customer service or professional skills. I even sent two e-mails expressing our dissatisfaction in the front desk to two separate managers and have not never gotten a response. Very poor customer service. Our group was not impressed with the Galleon to begin with as it's become extremely outdated and this incident will cause 8 people to not return to the Galleon. I have never been so disappointed in a resort's customer service and professionalism as I was with the Galleon's. Very sad and disappointed.

The parking lot attendant that runs the cardboard stand jet ski rental place tried to tell us this…read morewas a 5 star resort; this "resort" makes the Motel 6 look nice enough to accommodate Princess Diana. The Galleon Resort is nowhere close to the Hyatt next door, it's a joke! The attendants tried to ask us for our room key to try lunch at the broken restaurant in the back. I wish we had left at that point because it was terrible food. We left after sharing dry fish tacos.