This review is long overdue. Conceptions Florida isn't just a fertility clinic, it's a village. From the moment you meet Dr Hernandez-Rey your faith will be restored. Going though the IVF process is one of the most emotionally, physically and financially draining events in ones life, so it's important to have people that are up to date with state-of-the-art equipment, knowledge, science and also heart. I started my IVF process at the Coral Gables location and dealt with the most patient nurses ever, Alex and Anay, I did also have brief but pleasant dealing with Maggie, Brittany and Ashley. Don't get me started on the embryologist Mike, he knows how to connect with you, explain your eggs once retrieved, and breaks down the most complex science into plain English. Dr.Hernandez-Rey is simply a godsend. Without him and his team I wouldn't have my daughter. Dr Hernandez-Rey was always open and honest with me, which is so important to manage expectations. He made me feel as if he were a family member working with me to achieve a goal. He is more than a doctor, he is a friend. All to say, if anyone is going to jump into the IVF or IUI world, go ahead and talk to the best team out there. Conceptions Florida is a miracle maker. PS I love their Miramar location! The major events you will still do in coral gables. read more

The doctor here will tell everyone it's impossible for you to get pregnant. After I went in and completed my testing and was told it was impossible, I found out he told my sister the same thing years ago and then more people around me said the were told the same. All of these women who were told these went on to have many children and most of them didn't even need any intervention, the got pregnant naturally. I changed to Dr. George Attia at UM who told me to get an ovulation kit and start trying any while he redid my tests. I got pregnant naturally, no intervention, within just a few months. I repeated to my OB what I was told at Conceptions and even she looked puzzled. In afterthought, this place just feels like a scam, trying to make money by lying to you. read more

If only they could get to phone messages and phone calls in a timely manner. trying to get them on the phone is like having a part time job!

The nurse was incompetent. She was asking me if I did the lab work required when they had called me themselves to inform me all labs had been resulted. I had to continuously follow up with the nurse to be able to schedule my next appointment and everytime I tried she gave push back that was not correct. She told me my labs hadnt resulted and when I informed her they did she apologized and proceeded to give me that appointment. The other time I got my period and request to do my labs she denied it bc my lab work resulted on day 2 of my menstruation, but I was allowed to test all my labs within the first 3 days of menstruation. She made me wait a whole month due to her incompetency. I couldn't give this any worse of a recommendation to anyone who asks. read more

The worst experience at this facility. We are from the west coast and were considering establishing care here in Florida so went in for a consultation and coincidentally happened to be on day 1 of my cycle so we did an ultrasound too. I wanted a copy of that for my own records and/or to share with my other doctor and they asked me to fill out a release form for me to receive a copy of my own image which was strange plus the 7-10 day turnaround was even more strange. I emailed 3 times over the course of 2 solid weeks to check the status they ignored all of them with absolutely zero response or acknowledgment of my inquiry (3 different people on that email so not just 1 lazy employee), I spoke with a manager asking why they're taking this long and they apologized that it was delayed due to the hurricane (Miami had one day of wind/rain and many businesses ran as usual). Fast forward, I received the image on day 17 which completely changed and impacted my cycle/plans. Considering the field they are in they should have a sense of urgency and understand delaying one test can impact women like it did to me. Absolutely zero stars and would not recommend this facility AT ALL. read more

I unfortunately did not have a good experience with this clinic, which is why I decided not to continue any further. On my initial consult, the doctor saw us 3 HOURS after our appointment time. Not even an, "I'm sorry, the doctor will be with you shortly". Nothing. The consultation felt rushed and his responses were two-word answers. I appreciated all the honesty, but I felt like another number and not personalized at all. I decided to ignore my gut feeling and continued getting blood work done in hopes of receiving better service. Let me add that none of the times I was in that office for blood work, was I seen in less than an hour minimum. I recently made an app at 7:30AM and if it wasn't because I got upset, I didn't get my blood drawn until 8:25AM. They said it was because they were "getting the blood tubes ready since they were a lot". Also, expect to be the one to follow up for at least 2-3 days in a row for any kind of results. I would be on the phone with one person, and have another staff member calling me on the other line. Talk about lack of communication. It's a shame because this clinic is conveniently located, but no woman deserves to go through such difficult time with the added stress this clinic brings. It makes the process that much difficult and extra emotionally draining. TLDR: Doctor gives two-word answers and makes you feel rushed. Staff is more lost than my grandma on a highway. Every woman deserves to be treated better and understood. read more

Conceptions Florida team was unbelievably amazing. After trying naturally for over 1.5 years, we turned to them for help to get pregnant. We got pregnant for our second round of IUI and the team couldn't have been better. They walked us through all of our options, helped us understand pros/cons and were patient and helpful the entire way. Alex was our IUI coordinator and we were so lucky to have her support. I 100% recommend everyone who is considering help to turn to them. read more

Infertility can be so isolating and cruel. Thankfully my OBGYN referred me to Conceptions FL to see Dr.Hernandez-Rey. I was treated with the utmost respect and care. Dr.Hernandez-Rey is very knowledgeable in his field and explained my diagnoses and the process to follow clearly. The bedside manner of all the staff was great. I especially want to thank Yissell, who always answered my calls and questions with patience. We had a great experience with conceptions and would 100% recommend to those looking to conceive. We are now parents to twins girls. Thank you for giving us hope and helping us conceive our twins. Thank you, thank you, thank you. read more

I saw many great reviews from patients with successful IVF experiences, so perhaps the explanation for my horrible experience is that this practice does not care as much about chryopreservation? I began seeing Dr. Karipcin at the Conceptions practice with the intention to do chryopreservation (egg freezing). My experience with her was that she was casual about the whole thing. Even after reviewing my ultrasound blood test results, she did not tell me anything about my specific situation. The staff handling the finances (Jannette, Angie and Anelisa) proved to be incompetent. They told me that everything was covered by my insurance and then proceeded to invoice me the co-pay amounts (which proved to be incorrect and too high). It turns out that my insurance did not cover chryopreservation, and that Conceptions (Jannette) had told me that I was covered without speaking to my insurance company about my specific policy. They had also over-charged me. In the end, I lost 2 months of time, and had to go back and forth with them to get almost $4,000 returned to me. When I made Dr. Karipcin aware of the issues that came up, she said "Please don't involve me in that. I am just the doctor" read more

Dr. Hernandez-Rey, Maggie, and Alex are the best in the field! After two years of trying to conceive on our own with no success, my husband and I decided to see an IVF specialist. We had heard terrific things about Dr. Hernandez-Rey, so we decided to visit him. The minute we walked into his beautiful practice and meeting the nicest people, we knew we were at the right place. After reviewing my charts, He assured us that we would have a baby and was very positive and hopeful, which was something I was lacking after trying for so long. His approach was very professional, sincere, and friendly. He was honest with us about the steps we would have to follow in order to be able to conceive. We appreciated that very much. He did not suggest IVF off the bat which we also liked. One month after our initial visit I had a laparoscopic surgery done to correct what was wrong with my reproductive system; tubal disease in the left tube and a fibroid. The surgery (October 2018) went very well and I'm now happy to announce that after trying for four months with only one tube, my husband and I are expecting!!! Thanks to Dr. Hernandez-Rey! I'd also like to thank Maggie and Alex for answering all of my questions and concerns. They are the best and are quick to respond. I'm a little sad to leave, but I know I'll be back to visit. I 100% recommend Conceptions Florida! Kristy Arellano read more

Dr. Hernandez-Reyes and his office has been beyond amazing to us. We lost faith in the IVF process before we got to Conceptions of Florida. Long story short we did one round of IVF at another specialist office in Miami and it didn't go well. We had 15 eggs, we did genetic testing and ended up with 4 eggs remaining, two vital eggs that were transferred. 1 did not take right away and 1 ended in a biochemical miscarriage. The whole experience was traumatizing and horrific. So when meeting with Dr. Hernandez-Reyes it was very emotional, but I connected with him right away and felt as if he had our best interest at heart. He was very welcoming, reassuring, open and made me feel like he will make us parents one day. He made us felt as if it was not about business or work for him but he showed us that IVF was a passion of his. He also presented very knowledgeable about information he gave us and recommendations that made IVF successful for us on our second round. His favorite quote. "Don't thank me now, thank me at the christening". His office and the many nurses were amazing. But two of them I felt a connection with, and I felt as if they routed for us like we were family. Chelsea and Ekho was just amazing caring nurses. Just to hear Chelsea voice when she calls to give results or instructions, her voice has always been a calming and comforting presence. Ekho has always been relatable and comforting during the procedures. We are so blessed. I'm 35 and about to become a mother in about 4 weeks. This has been the most amazing experience for my husband and I and we will definitely be back for baby #2. Thank you so much Dr. Hernandez-Reyes and the Conceptions family. From the McCray's. read more

Conceptions Florida is by far the best fertility clinic in Miami. Dr. Hernández Rey is the most caring, humanized, knowledgeable doctor I've ever had. His team is beyond amazing. Ekho, Courtney, Rose, they make the IVF process less painful. Let's be honest, IVF is not easy, it's a long painful process. Infertility sucks and it can hurt you emotionally, physically and financially. However, our journey with Dr. H and his team has been the best. Thank you for making our dream come true. Forever grateful read more

Dr. Hernandez-Rey and his team are great. Josefina in the reception will always greet you with a smile. Maggie, Gina, Anay, Yissell, Alex, Jackie Golden, Michael(great embryologist) and all the team will take care of you and try to help you during your journey. Dr Hernandez-Rey is very knowledgeable and really cares about accomplishing your end goal. I recommend Conceptions FL! read more

Thanks to Dr. Hernandez-Rey, after a first try of IVF I got pregnant to twin girls, now I am the mother of the most beautiful girls on earth... read more

Conceptions Florida - Fertility Near Me - Miami, Florida

I was referred by my OBGYN to Conceptions Florida in Coral Gables. Dr. Alvarez is my doctor. He is amazing! He is very informative, detailed, and makes you feel comfortable and definitely hopeful. Celi, Dr. Alavarez's medical assistant is also wonderful. She works closely with the doctor and is always patient and ready to answer any of my questions in person and through email. I have nothing but positive things to say. Everyone in this office is very kind and helpful. They are extremely organized and prepared to walk you through all steps. I feel very fortunate to have landed in this location. Thank you all! read more

Awful! Very crowded, never call you on time, staff doesn't give proper instructions on future analysis. Waste of a day because exam can't get done due to misinformation from them. EXTREMELY DISAPPOINTING. read more

Dr. Hernandez-Rey and his staff are amazing! They answered every question when I was there and via phone as well as email. I felt confident I was in the best hands! Two of my friends have also been to his office and are very happy with the care they received! If you have tried to conceive on your own and have been unsuccessful, Dr. Hernandez-Rey is worth every penny! :-) read more

This is the example of greatness in the medical field and in any field. I wish all doctors, professionals and practices worked like these folks do. They have one office in Miramar and one in Coral Gables. The Coral Gables office is very easy to access, the waiting area and rooms are very clean and spacious. The front desk staff are very friendly and welcoming. Dr Hernandez and Dr Bauer are great! The nursing staff are angels dressed in scrubs. They are all extremely approachable, answer all questions in detail, with excellence and patience. The nurses are your support in each step of the way through any of the fertility options you choose. Please know that they are not always immediately available by phone because they are working face to face to provide the needed attention for each patient. However, you can email them and they will ALWAYS answer and give you all the information you need. Dr Hernandez and Dr Bauer take their time with each patient and tailor a plan based on each patient's individual needs. Conceptions Florida first IVF percentage cycle success rate is very high which is something to consider when seeking an infertility specialist. They plan every single step and possible outcome and they don't miss a thing! I did most of my treatment with Doctor Hernandez and he is a blessing! He is easy to talk to, explains everything, dedicates the time with his patients and he overall genuinely cares about his patients. I want to also point out the special angels that were my support, always answered and addressed every email thoroughly and a critical part of this process... My number one shero nurse who was always there through IVF treatment and even after was Chelsea. She was always happy, always present, very attentive, informative, sweet, and extremely detailed which i loved and needed! She is someone who truly cared and who I now call a friend. I also had the pleasure to get treated with other great nurses who were wonderful, always smiling and answered every single email with grace Alex, Jackie, Ashley. The two embryologists who took the time to call very quickly after the egg retrieval and explained everything very well. The anesthesiologist during the egg retrieval she was lovely. Maggie was also very sweet and a great support during the embryo transfer process.  I did IVF with frozen embryo. I recommend to take two days off after egg retrieval to relax and heal. Also, make sure you are constantly using heating pads...they will greatly alleviate any pain or discomfort you may feel after the retrieval. For the embryos I chose to pay extra for the pga testing, the doctor said I didn't have to do it but it helps your chances. Plus, honestly, once you are at the point of having the embryo transferred to your uterus you want to have the peace of mind you did everything possible before hand and not have any doubts or second guess on anything you could have done differently. I also recommend to pay extra for the assisted hatching option if needed. After embryo transfer try and take at least 3 days off work and lay low, no cooking, cleaning or bending much and no lifting until at least your blood test and afterwards try to continue taking it easy until the first two ultrasounds. I got pregnant in the first IVF cycle and although it's been emotionally tough with what's going on in the world it gives me so much more hope and joy knowing that I am happily expecting the little one. For medication options I selected South miami pharmacy who are great! They have free delivery option so you don't have to physically go in person for pickup and you get it delivered by the next day usually. Infertility is emotionally, physically and mentally stressful to say the least and going through IVF can be tough, even more so during these difficult times. But, with Conceptions Florida the doctor and medical staff will alleviate that stress while being the medical and emotional support you will need until you get your dream come true.. read more

I am a huge fan of Dr. H. He is extremely thorough, friendly and caring. He listens and is also very perceptive. Even though his practice focuses on fertility treatments, he can also help with female hormonal imbalances. He's the only doctor I have found who will patiently work with me on adjusting any prescriptions and doesn't brush off the side effects I experience as being "all in my head" or "part of getting older". I wish all doctors were that understanding. read more

Dr. Hernandez-Rey and the entire staff at Conceptions Florida are amazing. After several miscarriages, Dr. H was finally able to give us some answers, and for us that meant everything. They work based on the latest research data and their lab and treatment rooms are of the highest quality and tech. This is what really sold me. The ultimate review I could give is that I'm finally having a healthy pregnant after so many years of trying. The added bonus is to have Brittany and Anay as your IVF nurses! They're amazing and will make this difficult process a breeze. Look no further for your fertility needs. read more

My experience was SUPERB!!!!, I was a patient of Dr. Sinem Karipcin, ( Dr. Hernandez partner), she did a very thorough medical history, which led a the perfect treatment and medication for my condition ( PCOS). Dr Karipcin is very nice and soft spoken, she explained everything in detail, and timed my insemination perfectly. I'm now 7 weeks pregnant 9 on my fist insemination cycle) and could not be happier with the results. The staff at the office are all very nice, never had any complaint. Overall great experience, and the prices ( for an out of pocket patient ) at least for insemination are not crazy high. read more

I was referred to Dr. Hernandez Rey because of his good bedside manner and his expertise in the field. I was very happy with him and the staff here. They were all very caring and treated me with compassion. Highly recommend them! read more

We are so grateful to Dr. Karipcin for making our little miracle happen. After having little hope since I have PCOS and also dealing with male fertility issues, we were blessed with a baby boy. She took time to explain our options and worked with us to make it happen. The office staff is truly professional and you can get in contact with them easily. I am glad we got to meet her! read more

I am so grateful that I was referred to Dr. Hernandez-Rey at conceptions florida. The entire office staff, nurses, team of doctors, and lab staff are incredible. you can tell that they really love what they do. every step along the way is done with attention to detail. I had been to another clinic in the past where you felt like just a number, and no success. you will not feel like that here. although Dr. Hernandez is my main doctor, Dr. Karipcin also performed some of my procedures. she is also fantastic. the embryology lab & staff is stupendous. this facility has top notch technology which is incredibly important . we live far away and every trip through Miami traffic is more then a headache.. its worth every second in traffic and every road rage incident! thank you to the entire staff at conceptions Florida. you guys have such an important job. I am so grateful to have found you. read more

I was referred to Conceptions of South Florida and Dr. Hernandez-Rey by my GYN. Knowing that Dr. Hernandez-Rey is considered one of the leading specialists dealing with endometriosis, it gave me both hope and comfort knowing I would be under his care. Let's just say from my initial interaction with the receptionist, all my confidence was washed right down the drain. To me I feel like the person who answers the phone for ANY business is the face of that business and if you have a young lady who is either bored, preoccupied with her cell phone or hates her job, answering your phone, there' s a real problem. It was like pulling teeth making my first appointment. Cut to - My first visit to the office. It seemed to be going smoothly until a few minutes after Dr. Hernandez-Rey entered the room and stated: "he never met a cervix he hasn't been able to get up or into". Still not sure if he noticed my mouth hit the floor when I heard that. Woman's intuition is to listen to your gut... but I figured since he's a specialist and I grew up in a household with a medical specialist, I'd allow his ego to stay in the room with us as long as I was properly cared for. My second visit... this was fun. I waited in the lobby for 3 and 1/2 hours, yes you read that correctly, 3 and 1/2 hours to have a pretty scary test done. You'd think that when your doctor asks you to prepare by taking pain medication, leaving you feeling little out of it, and knowing that the patient is probably really nervous about what's about to happen, you'd keep their feelings in mind, but no. After asking the receptionist twice to find out what was going on, a lovely doctor named Dr. Bauer came out to apologize and admitted that 1. Dr. Hernandez-Rey was out of town and my appointment was scheduled with the wrong doctor (even with a note in my charts stating that due to my medical history only he could perform any tests on me) and 2. The woman before me passed out and they were dealing with an emergency. Would I mind coming back another day for testing? My third visit. Finally, I'm to have the first of two procedures done. But this time since Dr. Hernandez-Rey is fully booked with other patients, the front office staff schedules me with another doctor and was to have Dr. Hernandez-Rey interrupt the patient's appointment he was in at the time of my appointment to come into my room to perform my procedure. Now that doesn't sound very professional, does it? Dr. Hernandez-Rey mentions as he's preparing me for my test that if I experience any pain, he will stop what he's doing immediately and asks me twice to make sure I understand that. Well, let's just say that a scream and at least three "stops" didn't stop Dr. Hernandez-Rey from stopping the procedure. His response to me was "if you can just hang in there, I'm where I need to be and I can get this done". Needless to say, he got it done, even though it was one of the most painful things I've ever experienced. Left like a deer in headlights to "clean up" after the procedure, it was more than unnerving to stand up to a pool of blood running down my legs and the back of the shirt I was wearing covered in my own blood. Perhaps if that's a normal occurrence, I should have been warned ahead of time. After the procedure, I was told I needed to have an MRI and blood tests. The trick was that the blood tests were to be taken within three days of the first day of my period. I was told I could come into Conceptions of South Florida's office to have my blood drawn and sent to Quest because getting an appointment at Quest would be too difficult in that short of time. Month one trying to have my blood drawn - I'm told I can't go into their office that I have to go to Quest. I miss the time-sensitive threshold because there are no appointments in Dade-County at Quest on a Friday or Saturday. Month two trying to have my blood drawn after clarification that I was indeed told the incorrect information the month before and I was to come into their office to have my blood taken. I get my period, make the call. Leave a voice mail and again I'm told to go to Quest and again there are no appointments available. My MRI. I had my MRI and was told my results would be sent to Dr. Hernandez Rey within 5 business days. As I anticipated I never heard from his office regarding my results or to make a follow-up appointment. When I called Juana, one of the Medical Assistant's, I was told they hadn't received the CD or the report. That made no sense to me because A. I had both the CD and report in my hand and B. the imaging center confirmed twice that they had sent my test results to Dr. Hernandez-Rey. Get it together people. How does a reputable doctors office succeed this way? I can guarantee you wouldn't treat me this way if I were paying for fertility help! read more

Had an AMAZING experience with everyone on this team but I have to give a shout out to Celi who went above and beyond for me! I was extremely nervous throughout my visit and she was really there to calm me down. Will definitely be returning :) read more

Went to see Dr. Hernandez-Ray and without any blood work he told me I had to buy a donor egg. He didn't even explained why I couldn't use my own eggs. Don't waste your time and money with someone that is so cruel. Doesn't see you as a person but is rather more interested in your bank account. STAY WAY there are BETTER Doctors out there for you to see. read more

I came across reviews for Conceptions Florida by coincidence. I saw a couple of negative reviews and quite frankly I dont agree with them and decided to write a review of my own.. First off, do your research, Yelp is not the greatest place to judge weather a Dr is good enough for you to go to.. This is not a restaurant, its a medical center.. I had the best experience at Conceptions Florida, and with Dr. Hernandez-Rey. Fertility is a very emotional subject and its easy to get upset and discouraged.. The entire staff is awesome... clear instructions are always posted to the patient portal after every visit... you may have to wait a bit, but its never too long... The financial department is always very clear about what the patients responsibilities are.. I am happy and would recommend Dr. Hernandez-Rey to every woman who is challenged with fertility issues. read more

I just wanted to take the time to thank Dr. Hernandez-Rey and the entire staff for making the miracle of life . As many know that have gone through it- fertility issues are very stressful and emotionally draining . However, from the moment we walked into conceptions we felt like family. Dr.Hernandez-Rey treated my wife and I like family . We felt very comfortable with the entire staff and made the decision to trust the staff with such an important decision -we ended up making the right choice! My wife is currently pregnant with twin girls and we could not be any happier. Thank you Dr. Hernandez and the entire staff for giving us the miracle of life.. read more

Thank Dr Hernandez-Rey and the staff for my twins . You are the best . Highly recommended

There are no words to describe how grateful I am to doctor H and his staff. I started treatment at the beginning on 2013 and by Aug I was already pregnant. Doctor Hernandez is an amazing doctor, he always listens and he is very caring. Lily, Maria and Barbie were very caring and attentive too. I definitely recommend this doctor to anyone having fertility issues. read more

I want to thank Dr. Hernandez-Rey and his great staff for making my dream come true. You are the best. I highly recommend them.

I wish I could give Dr. Hernandez-Rey and his wonderful team a ten star review! That's how much I love this practice. All the nurses are so friendly and comforting and truly make the process enjoyable to go through, when it can at times be an emotional rollercoaster. I'm pregnant with my daughter, due in the spring and couldn't be happier! I cried and didn't want to leave Dr. Hernandez-Rey when it came time to move to my OBGYN. I highly recommend entrusting Conceptions Florida with your fertility treatments. read more

Had a great experience at Conception Florida from day one. The entire staff is wonderful, very helpful and comforting. They walk my husband and I through every step of the way and answered any questions they could. I was assigned Brittany as my nurse. She was a amazing and continues to be supportive and friendly. After our long journey I felt like part of the family at Conception Florida. Thank you all for all your help and support. Mommy to be in June read more

From the moment I entered the office, I felt welcomed. Meeting Dr. Hernandez-Rey was a pleasure. He always treated my husband and I with respect and kindness and listened to every one of our concerns as if we were family. We appreciated his honesty from the beginning after my test results showed a challenging scenario. The same positive things can be said about everybody at Conceptions. Dr. Bauer, Michael, amazing embryologist, Maggie, as well as both anesthesiologists were great. All the nurses were so sweet and helpful, Ashley, Ekho, Gina, Yissell. Special mention to Chelsea, my angel at Conceptions. She was extremely caring and empathetic throughout our journey. She laughed and cried with us, took care of me when drawing blood (since I am terrified of needles), answer every one of my calls and emails with detailed explanations and so much patience. I will always cherish her in my heart. IVF is such an emotional experience that having a team like that made a world of a difference! I am so thankful for everyone - we couldn't have done it without them. read more

I had the most amazing experience. After multiple miscarriages Dr. Hernandez got to the bottom of the problem and I am now 8 weeks pregnant. I am so thankful. The staff is beyond amazing and feel at home with everyone I encountered. I even had a small issue after hours on the weekend and Dr. Hernandez called me personally to make sure everything was ok. I couldn't have asked for a better group of individuals for my husband and I to go through this process with. read more

From my first initial visit I felt immediate warmth and hope when I met with Dr. Karipcin. Suffering from PCOS I felt like I was losing hope. There was never a time she didn't make me feel like I had hope, something that I didn't feel with other doctors. She was very thorough running all kinds of tests to get answers. After completing my first IUI, I finally heard the words I was longing to hear for so long, "You are pregnant!". I am now carrying my little miracle thanks to her and her amazing staff. Everyone from the staff that I encountered during my visits were friendly, helpful and knowledgeable. I would highly recommend for anyone with fertility issues to go to Conceptions Florida! I am so grateful for Dr. Karipcin for helping us start this amazing journey. read more

I would never recommend this doctor to anyone. I am not satisfied at all with how Dr. Karipcin treated me, second they charged me for step they never took, for type of examination I have never had, ever in my life, neither there nor on other place. I payed the same day for whatever they asked me to pay, and now, after a year, I started receiving bills to pay for some extra charges, plus the exam which they didn't make. Just from this experience I have had, I would never go there again and if I could I would have selected 0 stars in this review. Everything is just a big lie, starting from what she did, and what she charged me, to the way the conversation went. My impression is that she is not professional or maybe educated enough. read more

I was referred to Conceptions Florida by my OBGYN. As you can imagine I was desperate to get support for my husband and I as we were unsuccessful getting pregnant on our own. I waited for months get an appointment, and when I finally did, I was happy with my care. We took a series of tests, had tons of labs done, and received the news that we would need IVF using a donor egg. We were devastated. The doctor was honest and tactful with us, and while it was hard, we felt supported. We dove into the process, made every appointment, took ever shot, followed all the directions, and unfortunately our procedure was unsuccessful. That is when things got bad. Whenever we discussed other potential options the doctor talked us out of them, even told us horrible adoption stories about patients who were lied to and got babies addicted to drugs. Our final appointments were uncomfortable, because we wanted to preserve any fertility we had, but we wanted time to look into other options. All of a sudden, I stopped getting answers to my questions, and I couldn't get anyone to return my calls. I had one last procedure to ensure that if we decided to try again, my uterus was as healthy as possible. I covered the cost until my insurance could pay the doctor. For two months I sent emails to request my refund. When I finally got word that it would be given back to me, I waited three weeks for the check that never came. I called about ten times, before Janette told me "we have had problems with our mailbox." I forced her to write me a new check and fedex to me (I had since moved out of the state). She finally agreed, but I got a call about an hour later that the doctor left before the check could be signed, so they would simply refund my account. I have no idea why that wasn't done in the first place. Overall the doctors are kind, and likely good at what they do. Unfortunately the office is run very poorly and you will not get the support you need. It makes a difficult situation even worse. Good luck ladies. read more

I am so grateful to Dr. Hernandez-Rey-- the best infertility doctor! He listened to me, was caring, was patient, and helped me at a difficult time. read more