The customer service is terrible...first of all, if you try to call their phone number, it does not…read morego through during "off business hours"....during business hours, you can leave a message, but no one ever gets back to you. The best way to ask for a refund or get some service is to use their email, which again, works best if you send during business hours...it takes a long time for them to respond and to provide any type of credit. I was very frustrated with their slow customer service.

Pretty good deals for the money here when buying on sale items, but you also get what you pay for…read more Everything I've gotten from here imitates the form of something nicer, but has workmanship issues. One a couple shirts, buttons fell off after only a few washes. On another shirt, the button was sewn on securely, but incorrectly. That's fine, in that you'd never really notice unless looking closely, but it speaks to the inconsistency and lack of quality control. A lot of the negative reviews are very negative due to quality or service issues. I think, if you keep in mind that you're getting mediocre quality and mediocre service, you can get very good deals here, but you have to understand that quality and service are both going to be hit or miss.

I recently got hired for a warehouse job and I had needed to purchase steel toe boots. However I…read morehad gone to mark's work warehouse and looked around for almost an hour, found nothing good and honestly was insulted by the staff for not knowing enough about safety boots. I went in and was greeted by the manager and sales staff. They were super nice and I did actually need help. Another customer came in and the manager helped me find the shoes I wanted. I was looking for something light and not clunky, but had a steel toe. He recommended two shoes, one was more of a boot and the other was closer to runner. I tried both on and I liked them, but I wasn't yet sold. He grabbed some insoles, they both felt 100% better. But the Reebok's were just nicer imo. I did plan to buy from them. But I found out they don't make commission and there was a sale online that knocked $30 off the shoes. So I went with WorkAuthority.

Lost one of my gloves during winter and saw they had gloves on sale in-store for 39. the price was…read moregreat for the quality, been using those gloves daily shoveling snow and using to drive. Look amazing and classy. staff seemed to know they are made of sheep full-grain hide which is soft and durable and i was impressed they knew that lol. Attached are photos of how the glove fits when new. amazing.

I have been going to this store for a year now. Amazing leather products. Prices are reasonable for…read morea genuine full grain leather. Customer service is remarkable. I have also placed order from their website for gifts to my family and they have always been delivered in time and in great condition.

Thank you to Lucy's. Very impressed with your alteration work. My long black…read moreskirt now fits perfectly and is ready for the holiday season. Also thank you for putting sleeves on a pretty sleeveless dress and making it more wearable. I highly recommend Lucy's for their expertise and workmanship. Barbara

If I could give a 0 rating I would. The most unprofessional and rude experience I have ever…read moreencountered by a small business. This is saying a lot from me as my family ran their own business for 35 years, and both my in-laws have their own business, one is in retail and has been in business for 40 years. Never would anyone in my family ever treat a person the way I was treated. I came to look at prom dresses for my niece. The door was locked and there was a sign that said "ring bell". I waited a good 5minutes before someone popped out of the curtains from the back. She gave me an annoyed look and asked how she could help me. I said I just wanted to look at dresses for my nieces prom. She reluctantly let me in but had to make sure to mention that she normally has times for mother of the bride and proms, and demanded I take my shoes off. I really don't know what the big deal is with shoes. I mean it's a dingy not vary clean store to begin with, if it had been raining or snowing outside I could understand taking off my shoes, but it was a nice day, my shoes weren't dirty. I was taken back and asked if there was a problem, again she glared at me with this annoyed look and she looked down at my shoes and said take your shoes off. At this point I said, no thanks...I'm going. She sarcastically said "okay by" and locked the door behind me. there are many ways this woman could have handled this situation differently. ..there could have been a sign on the door "by appointment only", or she could have greeted me at the door and said "I'm sorry we only do appointments or can you come back later between this and this time. I left the store so mad. I would never recommend this place.

Great store Great selection…read more The store is permanently closing so come get your gowns while you can. Last day is December 30th

Awful low-class service. Staff is rude and the store looks like it hasnt been given a proper…read morecleaning since 1990. Prices make no sense considering how low-quality the dresses are - and the designs themselves look dated. Straight out of the 90's. Go here if you want to spend a nonsensical amount of money to look awful.

The owner, Frank, cared more about his thoughts about a weddings fashion scheme that he changed the…read moreorder at pick up. He didn't even care. After a an argument to respect our choice and wedding colours, he caved and gave us what we ordered from our deposit. Truly ridiculous. Not everyone wants boring black and white only. During the commotion, we didn't even realize that he had changed the style of shoes, so the best man and groom had, although black, different styles shoes. Only the price was worth it, but the owner acts like it is the stone age where people are unable to make up their own mind.

I rented a tuxedo from this Tuxedo Junction for my wedding. We did not have groomsmen, just my…read moregroom's tux. We had to postpone our wedding at the last minute due to a family emergency. and we rescheduled for months later. TJ was totally accommodating. I also purchased a shirt (matched to my bride's dress). Everything fit perfectly. Great friendly service from all staff. 100% satisfied.