My friend and I dropped off our shoes for store owner Vahid on a Wednesday. He had a customer at…read morethe time but was quick to assist us as soon as he was done. Our shoes include a range of men/women shoes: Gucci loafers, Ferragamo loafers, Hermès sandals, Louboutin loafers, YSL Chelsea boots, Alexander Wang ankle boots and some other pairs of shoes. Most shoes are damaged at the bottom where the wood panel, leather bottoms or heels are wore out. One pair is more severe as the leather is detached from the sole. Vahid has done a fantastic job to give new life to the pair by patching some leather and reattaching the leather to the soles without much trace at all. Vahid is professional as he not only quickly identified the problems with each pair, he is also helpful in advising us how the shoes can be repaired and offering options for us to choose. Some shoes require new fully protected bottoms whereas some can last with just protected heels. Vahid chooses the best color to match the original shoes' bottom so that the layer is unnoticeable from the side. Overall we are very happy with Vahid's professional work!

My old suede boots were very worn out and part of the sole of the boot came off. I looked up the…read morereviews of this place and took my boots there. They said the glue of the sole to the boot was really old and has expired and needs to be re-glued. I told them that they were given to me by my late mom and I am from out of town and I had to get them fixed. Normally it would take them a few days, but they were so kind that they expedited the repair and I was able to pick them up within a few hours. I am so impressed with Professional Shoe Repair. They are quick, and did an impeccable repair job. I highly recommend!

The shop repaired my BÉIS travel bag straps perfectly AND told me what to use to get the black…read morescuff marks off my CHLOÉ sneakers. Amazing!!

Yes, be ready to pay in full and so you should be! This is a small local business, not a place to…read morekeep repaired shoes for extended time. This guy works hard for every dollar. Top notch service, great advice and friendly staff. I have been using Sole Perfection for a while and have recommended them to friends and family, no issues. Ever.

I was even SCARED to write this review because of how TERRIFYING the staff was. Tony THE OWNER…read morecalled me and started YELLING AT ME OVER THE PHONE. They told me to come in but I DO NOT FEEL SAFE AT ALL COMING INTO YOUR HEADQUARTERS AFTER THE PHONE CALL. I EVEN HAD TO BLOCK THEIR NUMBER BECAUSE OF THE HARASSMENT. So go on with your threats AND RELEASE THE UNTAMPERED version of the phone calls and footage of when I came in. They said that I was lying about the repairs that I wanted to get done. I have a physical copy of the receipt where Tony signs off on getting a repair done. Not a clean. If you can't fix my handbag, then don't say you'll fix it AND CHARGE ME FOR IT KNOWING YOU GUYS CANT DO ANYTHING THEN SAY THAT I'M LYING. Not only that, Tony and Kathy kept on going on about how horrible my handbag looked, to begin with. I brought in my handbag to get a tear fixed. And they didn't fix it. They said that "of course, it wasn't going to be fixed for $113". They were spewing lies saying that I was very stingy on price when I came in. They have footage of that conversation but refuse to release an untampered version of it. On top of Tony yelling at me, Kathy clearly didn't read my e-mail and just stated that I was lying. I asked her what service I paid for if they didn't want to fix my tear and she couldn't even answer it in the call. She was saying that they did nothing to my bag... even though I paid over a $100 for a service? I just got scammed. After that TERRIFYING PHONE CALL FROM THE STAFF, they told me to come in. I wasn't going to come in because I'm SO SCARED after that phone call. I DO NOT FEEL SAFE COMING IN AGAIN. I just opted for a full refund of $113 but they are only giving me back $90 because despite the physical evidence (receipt and bank statement) they claim that I only paid $90

RUDE RUDE RUDE Brutal customer service from the woman at…read morethe front counter today - incredibly rude! Wow.

Val did an excellent job matching the colour and installing a new bolster on the seat of my Subaru…read moreOutback. It is better than the original! Also, Val was great to deal with and fair with pricing. I highly recommend his operation. Peter O'Brien Unionville, Ontario

I did a leather restoration to the steering wheel of my Nissan altime 2007. Val was very…read moreprofessional and job was done in excellent quality. Highly recommend this shop!

Joseph did a decent job glueing my insole back into my flats, and stretching out the bunion area of…read morethe toe box as well as the heel which was digging into my Achilles. He was careful to ask how much I wanted the areas stretched, and exactly where I wanted to focus the stretching. If the shoes still weren't stretched enough, he would charge again to stretch them more (though I think he said at half the usual price), which I didn't like - I won't always know how much I need my shoes stretched and it makes sense to stretch a bit at a time since you can't 'un'stretch them. As others have noted - he doesn't necessarily get things done when he says he will. He said my shoes would be ready on Monday - I went on Tuesday - and he asked me to come back on Wednesday to pick them up. I was not happy about this as I did have to come out of my way to get them. He did make up for it by giving my shoes a complimentary polish though. I found the price to be high - it was $8 for glueing the one insole (only had the problem on one side), and $20 to do the stretching. Plus taxes. Cash only. If you're going via subway, when you get off at Finch, head towards the North American Centre exit at the middle of the station, go through the doors and turn right - if you look all the way down the hall, past the Rexall on your right, you'll just be able to see the "Y&F" lit up past the elevators.

He is my #1 go-to place for zipper repair!!! Knowledgeable,…read morefast, affordable. Highly recommend it!