If your child suffers from mental health/drug dependency issues, DO NOT send them to Concept House. Concept House is a place where your child will go and feel like they are a burden, they are worthless, where they are left to figure their problems out on their own. Concept House does not like parents who are involved, who ask questions, who advocate for their children. When they realize that the parent/child are asking questions that will lead to Concept House staff having to do actual work, they will blacklist your child. The therapist, Sheena Goldhagen, is dangerous - she calls the girls names, she lies to the children, parents and the staff at Concept House, she divulges confidential information between residents. Weekly one-on-one therapy turn into 1 one-on-one every two to three weeks. The staff call the girls names, steal their snacks, treat the girls in a very demeaning manner. The building is infested with roaches and mice (rats). The food is catered and has been delivered/served with moldy bread. This is a 5-bed facility (one side for girls and one side for boys). On one given night, there was one girl Baker acted and 3 girls who ran away - ALL ON ONE NIGHT. Where is the security? When I questioned Sheena about the precautions put in place after my daughter ran away, she said there were no precautions put in place because if she or the other girls want to run away, they can go. When my daughter was claiming to be suicidal, they called me to pick her up and take her to the hospital. Sheena told me that neither she or Rhonda Latham, the director, could call 911. I told Sheena I can call 911 on a complete stranger if they claimed to be suicidal. After realizing they were not going to call 911 for my daughter, I drove 40 minutes and found that both Sheena and Rhonda left; how can staff and administration leave when there is a child claiming to want to kill themself? Especially after they had a young boy actually hang himself a couple of years ago. Sheena even told me that she had to get off the phone because she had dinner plans with her mother that night...protocols are not followed, rules change whenever Sheena and Rhonda want to change them (i.e., no consistency), confidential information is disclosed by Sheena to the other girls, important paperwork is misplaced/lost (I personally gave Rhonda hospital discharge paperwork for my daughter and she lost the papers). There is so much more to say that will be disclosed in a much larger forum. But please, whatever you do, DO NOT send your children to Concept House. They will come out much worse than when they enter. read more