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    Concept Auto Design

    5.0 (10 reviews)

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    Services - Concept Auto Design

    Bumper repair

    Auto frame testing

    Rear-end damage

    Concept Auto Design Photos

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    Ask the Community - Concept Auto Design

    Review Highlights - Concept Auto Design

    Edward is amazing and he is so knowledgeable.

    Mentioned in 4 reviews

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    Whittier Collision Center 2

    Whittier Collision Center 2

    4.8
    (95 reviews)

    Whittier Collision #2 is great towards their customers. They make a very stressful situation less…read morestressful. So happy with the work. My car looks new! Thank you Tony and team!

    just a terrible experience overall with this place. and the owner somehow made me feel like i'm…read morebeing the unreasonable one. i paid out of pocket to get my door, which was dented due to me scraping my wife's side view mirror, fixed and repainted in 2024 when i was living in whittier. ended up seeing when i brought it home that the paint was missing in some places (some pinholes where the metal was still visible) and also some lint stuck in the paint (see pics). obviously wasn't happy, so i brought it back and the manager at the time, Orlando, agreed to repaint it. I wasn't the nicest about how I conveyed my discontent, and I own that. The owner, Tony, made it a point to say i'm just a picky guy which kind of pissed me off, but I honestly don't know one person that would be okay with paying for a sloppy paint job. well, fast forward to now, roughly 2 years later, and i see rust spots forming under the window trim and 2 chips in the paint under the TUNDRA badge where there's clearly another layer of white paint underneath. it seems to me that, instead of repainting, they buffed the problem areas and sprayed over the initial paint job. Well, the office manager, Cesar tells me to bring my truck on the weekend. i end up having to push to the following weekend. I drop my truck off, pay $80 to Uber home to the IE, and Tony calls me Monday afternoon to basically tell me he doesn't know why Cesar told me to bring the truck in and that i was a pain for coming back to him with my complaints back in '24, and that he wasn't going to do anything for me. he told me to come pick up the truck and hung up on me. keep in mind Cesar had over 2 weeks between when I first talked to him and when I brought my truck in to talk to Tony. anyways, I paid another $80 to uber there and pick up my truck and we're cordial to each other. he tells me how he buffed the rust stains off and added touch up paint to the chips so I don't get more rust. i'm over it so I grab my key and take off. they talk about how their work is guaranteed, but it wasn't for me, so be warned. the only place on that entire truck that has rust spots and chipped paint is where Whittier Collision 2 did work.

    5 Stars Automotive

    5 Stars Automotive

    4.9
    (50 reviews)

    I brought in my truck in a Wednesday for a scratch and paint repair. The owner was very helpful and…read morefriendly. I picked up the truck that same week on a Friday and they did an amazing job on the repair thank you guys so much! Definitely recommend them for anyone looking for paint and body damage.

    This shop caused multiple areas of damage to my car and I would not return…read more The damage was never disclosed to me, not when the work was completed, not when I picked up my car, and not when I paid for the repaint job. I only discovered it once I got home. When I confronted the shop owner, Pat, he admitted to the damages but communication from that point on became challenging and more difficult than it needed to be. There were long gaps without his response and at times the tone felt dismissive or unnecessarily tense, which made the situation even more stressful. I've made many attempts to work with Pat to find a fair and reasonable solution. To this day, I'm actually still waiting for a reply to my last message asking again to discuss a reasonable solution. After repeated non-responses and apathetic communication, it became clear that no compromise would be reached. The only option he is willing to offer is the one solution I clearly stated I'm not comfortable with: bringing my car back this same shop that damaged it in the first place. Given the damages my car received from 5 Stars Automotive, my hesitation is understandable. I even tried to negotiate a different solution by providing multiple repair estimates from other reputable auto shops and he responded by calling this practice "dishonest" (very ironic, I know). I'm leaving this review because I believe it's important to be transparent about my experience. I put my trust in this shop to restore my car's appearance, but instead I'm forced to deal with additional damages they caused.

    Concept Auto Design - bodyshops - Updated August 2026

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