This is the BEST and the MOST AMAZING urgent care you can ever receive. The front staff, every…read morenurse you encounter, all of them are amazing. You will not find a kinder and more caring staff than TCC. We live in the area, and unfortunately I am severely immunocompromised. We never have walked in when we were met with anyone who was anything less than amazing, kind, and willing to help resolve whatever was going on until I could see my PCP. They have even gone so far as to call my Dallas neurologist. 10,000 stars for this amazing team! We love Dr. Ro, Dr. McD, and everyone else! Do not go anywhere else!!!!! You are in the BEST hands here!!!!!!!

STAY AWAY. These people not only do not accept insurance, they refuse to give you any records…read morewhatsoever of the care they supposedly deliver. You will not be able to submit any records of your treatment to your insurance company because they will not give you any. They will charge you hundreds and hundreds if not thousands of dollars for a couple of hours of "treatment" and then refuse to give you any record of it. When your insurance company states that your treatment would indeed be covered if a patient submits records, this outfit upon insistence will send you only an "encrypted" message that supposedly contains the records, however you will be unable to open the message DESPITE MULTIPLE ATTEMPTS and will thus have no idea what it says. This is clearly an attempt to obscure whatever so-called "treatment" was rendered and is nothing but a cover-their-asses tactic. I have never encountered such disgraceful, appalling, shameful business ethics or a more hateful business operation in my many decades of life. STAY FAR FAR AWAY.

Visited this so called "Urgent Care" this morning. What a waist of time and Medicare money. I was…read morehaving severe pain in my left elbow. There is NO Medical Doctor there only a PA. Could not administer a steroid shot in the joint. The staff was not at all concerned about my care. Why do they call themselves an "Urgent Care" facility. Don't be fooled by their sign.

I had to go on a Saturday, I had broke my big toe on my right foot and no one helped me to get…read moreinside or to the room. They just stood there was I was limping in pain. The service was somewhat quick but they were not friendly at all. The only good thing was I was in and out but they were not friendly at all.

I brought my Mom in to check on her health . Staff was very friendly and helpful. The process was…read moresuper long though . 5 hours to be exact. I know that's just how it is for an emergency room. I'm not removing points for this. Two recommendations: For those in wheelchairs, make the automatic doors wider as well as the wheel chair sidewalk ramp entry. It's extremely tight. For the hospital bathrooms , it would be nice to have lower soap dispensers for those in wheelchairs that can't stand tall. It's a hospital after all.

I was very ill seen in a timely manner. Staff very caring and concerned Saw a doctor immediately.read more

The staff here is amazing! The office is clean and state of the art. We were in and out very…read morequickly.

I went to express health on mayfield rd, mayfield hts for breathing issues and possible pneumonia…read more There was one other person there. I waited 45 minutes and no one called me in to discuss my concerns. The other waiting person was also still there after 45 min. There was no radiologist on call until Monday pm. I left. Disappointed with the wait time with no advice from reception, Another couple came in and also waited for a half hour and left again because the long wait.

If everything had been perfect I would give five stars. The great thing about this program is that…read moreis totally affordable without insurance. This is a good model for telemedicine for what I need. Scheduling and payment online was easy. Tech and NP interaction for my video visit was great. Trying to get my prescription sent to the correct pharmacy was an issue. After calling the Plano office, my concerns were addressed and the delay was clearly explained. I appreciate their honestly and I have already seen some results. This experience actually exceeded my expectations. I highly recommend this clinic for distance telemedicine and look forward to continuing with their program. Finding them during this awful pandemic has been a blessing for the waistline.

By far the best team in the area for general care. very down-to-earth and relatable people that…read moreknow what they're talking about. A huge positive is they are always very good about keeping appointment times and they have a very friendly & knowledgable staff.

Excellent medical care, attentive to the issues I was having and helped me feel better quick…read more Great at communicating and very helpful staff in getting prescriptions where they needed to go as well. Good location and hours. Marvin Watson is a knowledgeable caregiver. Xpress Family Medicine is a great office and easy in and out.

They were fast and very courteous. I will definitely go back when needed. Everyone was…read moreprofessional and genuinely happy to assist. Definitely recommend to anyone

I came in with my mom cause her throat was hurting and inflamed and the doctor kept offering pills…read moreafter being told multiple times that she couldn't keep anything down and kept mansplaining medicine to us like we were idiots.

I've been here for myself and my kids quite a few times and have had excellent quality care every…read moretime! I love not having to drive far, and I've never had to wait in line long. The doctors and nurses we've seen have all taken their time and been very through.

If minus 100 stars were an available option, I would select it. On 5/29/2024, I made an…read moreappointment using the Total Point website. I followed the instructions precisely. I wasted some time furnishing all the personal information asked for - the site says entering you personal information will save time. The requested info included a copy of DL, SS#, name, address, DOB, etc. Basically all the info needed to steal one's identity. I made the appointment for 12 noon on May 29th. Because I took the time to enter my personal information, I wasn't able to arrive "10 minutes early" as instructed by the website but I did arrive at 12 noon, sharp. When I arrived, the building was locked - I tried all three front doors. Subsequently, I've tried calling the phone number listed on the website and have gotten a recording that says: "No one is available to take your call". Hopefully, this place has gone out of business, as it is deserving of closure. DON'T WASTE YOUR TIME WITH THESE PEOPLE. BOO, HISS!