Hospitality Health ER is by far the BEST ER I've ever been to. I have worked in healthcare for over…read more17 years and with over 9 years working in ER I can truly say the care here is UNMATCHED! They really are doing it right. They have studied the ER experience from the patients perspective and have managed to create an environment and overall experience that tailors to the patients needs and promotes wellness physically, mentally and emotionally. Every detail is so intentional from the waiting room that looks like a hotel resort guest check-in lobby to the food and drinks they provide if you're hungry. There were Patient Advocates that made rounds about every half hour to see if we needed anything. They passed around dinner plates, dessert, wellness juice shots and even provided me with a Hospitality Health ER blanket to take home. Not to mention upon discharge they provided me with a parting gift! The staff were prompt to take us right away into a room and immediately began to start my workup. There was no wait, which is unheard of for an ER visit. All the staff were so warm, compassionate and accomidating. WOW they really knocked it out of the park and I'm beyond impressed. Having just moved from CA I am seeing that "southern hospitality" really is a thing and the care you recieve here is true to it's name! This is definitely the only ER I would ever visit from now on.

Hope I never need them again but if I do that's where I'll go hands down. Three thumbs up. CLEAN…read moreGREAT STAFF EASY TO DEAL WITH

Tyler Complete Care is my go to when I don`t feel like I can go anymore.. I had a wonderful…read moreexperience and received excellent care from both the Dr. McDonald and Jennifer the nurse. They were kind, attentive, and professional throughout my visit. The check-up was thorough and completed quickly, while still making sure everything was carefully reviewed. I truly appreciate the great care, efficiency, and attention to detail from the time I walk thru their doors. Everyone there goes above and beyond. Thank you for always making my visit such a positive experience! Sincerely, D Huff

This is the BEST and the MOST AMAZING urgent care you can ever receive. The front staff, every…read morenurse you encounter, all of them are amazing. You will not find a kinder and more caring staff than TCC. We live in the area, and unfortunately I am severely immunocompromised. We never have walked in when we were met with anyone who was anything less than amazing, kind, and willing to help resolve whatever was going on until I could see my PCP. They have even gone so far as to call my Dallas neurologist. 10,000 stars for this amazing team! We love Dr. Ro, Dr. McD, and everyone else! Do not go anywhere else!!!!! You are in the BEST hands here!!!!!!!

Visited this so called "Urgent Care" this morning. What a waist of time and Medicare money. I was…read morehaving severe pain in my left elbow. There is NO Medical Doctor there only a PA. Could not administer a steroid shot in the joint. The staff was not at all concerned about my care. Why do they call themselves an "Urgent Care" facility. Don't be fooled by their sign.

I had to go on a Saturday, I had broke my big toe on my right foot and no one helped me to get…read moreinside or to the room. They just stood there was I was limping in pain. The service was somewhat quick but they were not friendly at all. The only good thing was I was in and out but they were not friendly at all.

I brought my Mom in to check on her health . Staff was very friendly and helpful. The process was…read moresuper long though . 5 hours to be exact. I know that's just how it is for an emergency room. I'm not removing points for this. Two recommendations: For those in wheelchairs, make the automatic doors wider as well as the wheel chair sidewalk ramp entry. It's extremely tight. For the hospital bathrooms , it would be nice to have lower soap dispensers for those in wheelchairs that can't stand tall. It's a hospital after all.

I was very ill seen in a timely manner. Staff very caring and concerned Saw a doctor immediately.read more

The staff here is amazing! The office is clean and state of the art. We were in and out very…read morequickly.

They are amazing and you'll get results! I highly recommend Express Weight Loss Clinic.read more

I went to express health on mayfield rd, mayfield hts for breathing issues and possible pneumonia…read more There was one other person there. I waited 45 minutes and no one called me in to discuss my concerns. The other waiting person was also still there after 45 min. There was no radiologist on call until Monday pm. I left. Disappointed with the wait time with no advice from reception, Another couple came in and also waited for a half hour and left again because the long wait.

By far the best team in the area for general care. very down-to-earth and relatable people that…read moreknow what they're talking about. A huge positive is they are always very good about keeping appointment times and they have a very friendly & knowledgable staff.

Excellent medical care, attentive to the issues I was having and helped me feel better quick…read more Great at communicating and very helpful staff in getting prescriptions where they needed to go as well. Good location and hours. Marvin Watson is a knowledgeable caregiver. Xpress Family Medicine is a great office and easy in and out.

They were fast and very courteous. I will definitely go back when needed. Everyone was…read moreprofessional and genuinely happy to assist. Definitely recommend to anyone

I came in with my mom cause her throat was hurting and inflamed and the doctor kept offering pills…read moreafter being told multiple times that she couldn't keep anything down and kept mansplaining medicine to us like we were idiots.

This place is not functioning i don't know why it says it is online when looked up…read more The number on the website isn't even from Whitehouse,Tx and it is also disconnected. All doors are locked

I've been here for myself and my kids quite a few times and have had excellent quality care every…read moretime! I love not having to drive far, and I've never had to wait in line long. The doctors and nurses we've seen have all taken their time and been very through.

I went here for a gall bladder surgery, I was scared. I really got the care I needed, the food was…read moreamazing, the made sure I was ready to walk, they gave me information I will use the rest of my life. The food portions were so much, I had plenty. It was almost fun, knowing I was in a great place , the my health was at stake. The paperwork was minimal, just what I needed to get in quickly and get the help I needed. God bless that staff. Everyone I saw was so helpful.

I was in the UT Tyler hospital for phyc reasons. The nurses lie to the patients. Ignore the…read morepatients. They denied me medical care. The doctors did not keep proper medical records. The nurse that was giving medication in the mornings, during the week, did not give me all the doctor prescribed medication. I asked to see a medical doctor for some issues, that needed to be taken care of before the issues got serious, I was lied to for 4 days, and denied medical care. The floor nurse at the same time frame, lied to me as well. The othet patients their were complaining about the same thing. I have talked to others from 3 months prior, and they were given the same disrespect. The head social worker lied to me more than 3 times. I brought up to him one of the times, and he started yelling at me. I stayed calm the whole time. I checked myself in, and tried to leave. The floor nurse, who I spoke of earlier, said to me that I had to fill out some paperwork, that barely let you put 2 lines, inorder to leave. This was even though I fulfilled the doctor's requirement inorder to leave. This floor nurse told me that the doctor said since I was all in to doing some programs, that was being forsed on me, and changed my mind, that I was a danger to myself or others. This was said even though I expressed more than one concern about the programs. I had made other arrangements, also to see a my medical doctor, and they said I was a danger because I changed my mind. I asked the floor nurse if that was legal. She responded, to the yes or no question that was asked twice, with the phrase, "That's just the way it is." And, she did this with attitude. So, then I asked was it legal or hospital policy. She then replied that it was legal,and gave me more attitude. I was respectful the whole time. They don't even follow their own hospital's policy. The only people their that treated the patients with respect and dignity were the tecks and the people who did group therapy. I've also heard of this sane disrespect, from others, about going to there emergency room, and that was for just medical reasons. If you are thinking of choosing this hospital, I would do what others and myself are doing, and boycott UT Hospital of Tyler.