I had to go for a pre employment drug test and a DOL medical exam. Known as CONCENTRA MEDICAL…read moreCENTER. After reading several reviews, I don't think staff is necessarily rude they just have a lot of paperwork to process and keep in order dealing with alot of people, I know because I used to be in the medical field. So it makes it very difficult to maintain a schedule while being personable with everyone. Drug test must be taken as walk in only therefore your time to wait would and could be 4-6 hours . I however while waiting in the exam room after I completed my drug test was on the phone with my mask slightly off and as soon as the physician walked in and saw she walked right back out , I felt like I was being penalized I had to wait another hour they may as well have cancelled me and had me come back!!, so please make sure your mask stays on the entire time so you can get the visit over with as quickly as possible!! Plenty of parking but not exactly in a good part of Kent , lock up but you should be locking up your vehicle anywhere you go. It would be more helpful if you're employer would make an appointment before you visit for your pre-employment testing that way you don't have to wait all day for them to work you in.

Always low staffed. I Have to wait hours to get checked in. And I have a full bladder. I do not…read morewant to do business here anymore.

Had a good experience here…read more Doctor and nurses were helpful and attentive. Got an X-ray of my knee taken due to experiencing swelling and pain.

Our first time visiting this healthcare office. Made an appointment for 2:30 PM on Tuesday,…read more2/20/24, for our Junior's illness. Had to get him checked out for a bad cough, sore throat, runny nose, fever and rashes. We arrived at 2:05 PM, and got checked in right away. Just had to wait for the care provider since they had gone out for lunch. So, we didn't get to see the doctor until after 3:00 PM, since he was the only one working and caring for all of the patients who were there. Left at 3:10 PM. The Nurse and Doctor/Provider were attentive and friendly. Their services were good. -2 Stars for the waiting time since it did take a long while for them to see us...

I went to see Amandeep Mann at Kent Family Practice in 2022. I was supposed to get my annual…read moreMedicare physical. I was given a physical, but I did NOT receive a Medicare physical - and I only know this only because when I returned in 2023, the Medicare physical I received was entirely different than the one the year before. Before I went in for the physical in 2023, I asked how long it would take and the receptionist said 30 minutes. This is important to me, as I am a teacher and need to let the school know about coverage. While at the appointment, they told me they needed a urine sample. If I'd known I would not have gone to the bathroom before I left for the appointment. When the Nurse Practitioner Mann came into the room (30 minutes later) and asked about the urine sample - when I explained - she gave me a bottle of water. Why didn't her staff do that? They just kept pointing me to the bathroom and telling me to try. Also - when it was time to be weighed, I walked toward the scale - a medical looking scale - and was told, "No not that one" and they brought out a bathroom scale that was dirty and broken on one side. Whaaaaat? That appointment took an hour and 30 minutes. An hour more than what I was told!! After that hour and a half appt, I received the results of the blood work and needed a follow up appt, but - I also needed another appointment for a follow up on cat bite I'd had treated at Urgent Care. I called to make an appointment and to see if the appointments could be combined. The receptionist said she wasn't sure, but would check. I then asked how long she thought it would take if..... and before I could finish my sentence she said "30 minutes". Ugh. I was really upset and told her to let me talk to someone who knew the answers. Amandeep Mann got on the phone and I told her how I had been misinformed about the approximate length of my last appointment, and that her staff didn't seem to know answers. She said, "We are doing our best here!" And I said, "Well it's not good enough!" and she said, "Well then you can go and find another doctor!" I said, "I will!" - and that was then end of them. If a medical office does not have a staff that makes patients feel cared for, and it cannot provide what it's supposed to during an appointment, and it's a little dirty - I don't want to be there. I have a doctor at UW Valley Med now, and I feel very cared for. I do not recommend Kent Family Practice at all!!!

Been going here for a bit amazing staff and doctor ! Not like your usual office where you feel…read morerushed or not heard. I love that I feel comfortable here. I get treated with respect and greeted with a smile everytime I come in. I always leave feeling that my health concerns have been properly addressed.

I've been coming here for about 5 years since it near my job and super easy to be seen in a timely…read moremanner. Jackson is my favorite!! He is always so kind, knowledgeable, and caring!! I've never see.n him in a bad mood! And he truly cares about his patients!! 5 stars just for him!! And the MA is Amazing as well!! His name is AJ!!

It's expensive. And you'll probably have to wait a while. But don't take that out on AFC Urgent…read moreCare - that's the fault of the American healthcare system. As far as the things that these folks CAN control - they do it well. My husband and I walked-in for his persistent sweats, fever, and developing cough. Dr. Becca ran comprehensive yet reasonable tests to help determine the root cause. Even though one of the swabs wouldn't be able to give a definitive answer in 2 days, she made logical guesses as to how to treat his condition and prescribed cost-effective and efficacious antibiotics. After the fact, she was able to confirm her diagnosis with help from the radiologist. Good folks here doing the best they can. Thanks for helping my husband to feel better, Dr. Becca.

Excellent, excellent service. Erica Lacey, PA-C provided great medical service to an emergency…read moresituation. Of course it always helps to make an appointment, which was easy to do on-line. After arriving I was escorted to a room by a staff member and within a few minutes Erica Lacey, PA-C entered the room did an initial examination then proceeded to perform medical procedures. She continually kept me informed as to her progress which made me relax. The receptionist Tia (Tai?) was extremely helpful and accommodating as were other assistants. Overall, I was totally impressed with the service provided, better than serve received at some hospitals I've visited. Highly recommended. Thank you for the care and service.

Turned away. Came here after getting a piece of metal stuck in my hand. The person at the front…read moredesk said that their x-rays only showed bones... Went somewhere where their x-ray machine showed more than bones.

I've been coming to this location for primary care for the past 2 years. I found comfort with Dr…read more Ajmani who is attentive, comforting, and passionate with her patients. She is real sweet with many years of experience under her belt. They accept all major insurance and use MyChart to communicate with patients. Also, any billing concerns or for payment, can be made on there. The team up front to check you in are very professional and friendly. Even when they're busy, they will acknowledge you as you walk through the door. They will kindly offer you a mask if you don't have one. Sanitizer is around for your convenience, along with a water cooler for your thirst. I usually have to get my blood drawn before coming to my appointment. I try to come a few days prior at least. The last time I went, it was difficult as I have deep rolling veins. I normally request for them to draw from my fist. They were out of the type of butterfly component to draw blood from the fist. The phlebotomists there are also friendly. The last gal I did dealt with was not as patient in my opinion, and suggested that I go elsewhere to get my blood drawn or come back another time. I surely did not want to go elsewhere as I should be able to get it done here. Plus, I waited for her to come back from lunch before I had to go to work. I would think there would be more than one person. But, I cannot fault them if they're under staff. Overall, I have a good experience here and feel as my health is being taken care.

DR.khan is the best thank you big thanks Always kindly and…read morebest take care of me Very Professional. I won't go anywhere else.

They hang up in your face. Dont go here, they hate everything and not worth your healthread more

This place is amazing. In & out for a UTI within an hour and walk out with antibiotics. Wow. Great…read moreservice. Great help. Wonderful staff. So convenient & easy for treatment of all kinds.

Prepare to get misdiagnosed…read more Came in w my son Bec of severe congestion, cough, and of course w massive headache. When the nurse practitioner came in the room. I expected her to talk to my son regarding his symptoms. Might be Allergies, maybe coughing due to vaping, But no discussion at all. She shine her flash light up his nose and said, " his lipids are enlarge, that's why he can't breathe, he needs to see a specialist " I knew she was wrong. His nose is swollen inside Bec he's been blowing his nose. So...We see an ear, nose, throat specialist.... My son's lipids are normal. Go figure. This NP is terrible, I've seen people post about this branch regarding misdiagnosing people.

great staff I was in pain with sciatica got in within 3 days clean office and amazing staff Dr has…read morethe best bedside manner recently moved from San Clemente Ca needed to find a new Dr I just love how kind and welcoming everyone was I highly recommend Dr Yap

I worked as a nurse practitioner student here with nurse practitioner Robert Yap and this clinic…read moreprovides excellent care, personable and focuses on preventative health, department of transportation exams, mental health care, and so much more! Robert Yap is a very experienced clinician and really cares for his patients and advocates for them. Very easy to make appointments and follow up care! Great place to establish a family doctor. They are also providing covid vaccinations anytime! No appts required!

The Group Health Facility at this location has been great so far. The appointments that we made,…read morewhether for me or for my kids are quick to get us in. The doctors or PA's are great. They give us as much information as possible to whatever problems that we may have, and they assess it the best they can. The staff and nurses are friendly and attentive, which makes being seen easier. However, the drawback I have is the person who does the blood draw. Wish I got her name....Normally, I'm a hard stick, and it takes time to see my veins since they are small. The phlebotomist didn't even take the time to wait to see my vein pop out. She wrapped the tourniquet around my arm, and basically jabbed the needle in my arm. As a result, it hurt, and normally I'm good with pain. When I got home, my arm was sore in that area, and I had a huge ass bruise, which I know for a good blood draw, this shouldn't happen. Sure it's great that they get you in and get you out as quickly as possible, but it shouldn't be to the point where they need to rush it. I didn't even think she took enough blood from me to get tested for the things my doctor ordered, so hopefully they had better not call me back for another blood draw, because I sure as hell won't want to come back to her.

The doctors and care team are nice and helpful. The front desk team are what makes the experience…read moremiserable. They are rude and unhelpful and they make helping you seem like we're pulling teeth. I will be switching insurances and never coming back. I have never seen worse quality of customer service.