Excellent, excellent service. Erica Lacey, PA-C provided great medical service to an emergency…read moresituation. Of course it always helps to make an appointment, which was easy to do on-line. After arriving I was escorted to a room by a staff member and within a few minutes Erica Lacey, PA-C entered the room did an initial examination then proceeded to perform medical procedures. She continually kept me informed as to her progress which made me relax. The receptionist Tia (Tai?) was extremely helpful and accommodating as were other assistants. Overall, I was totally impressed with the service provided, better than serve received at some hospitals I've visited. Highly recommended. Thank you for the care and service.

Turned away. Came here after getting a piece of metal stuck in my hand. The person at the front…read moredesk said that their x-rays only showed bones... Went somewhere where their x-ray machine showed more than bones.

I've been coming here for about 5 years since it near my job and super easy to be seen in a timely…read moremanner. Jackson is my favorite!! He is always so kind, knowledgeable, and caring!! I've never see.n him in a bad mood! And he truly cares about his patients!! 5 stars just for him!! And the MA is Amazing as well!! His name is AJ!!

It's expensive. And you'll probably have to wait a while. But don't take that out on AFC Urgent…read moreCare - that's the fault of the American healthcare system. As far as the things that these folks CAN control - they do it well. My husband and I walked-in for his persistent sweats, fever, and developing cough. Dr. Becca ran comprehensive yet reasonable tests to help determine the root cause. Even though one of the swabs wouldn't be able to give a definitive answer in 2 days, she made logical guesses as to how to treat his condition and prescribed cost-effective and efficacious antibiotics. After the fact, she was able to confirm her diagnosis with help from the radiologist. Good folks here doing the best they can. Thanks for helping my husband to feel better, Dr. Becca.

I went to see Amandeep Mann at Kent Family Practice in 2022. I was supposed to get my annual…read moreMedicare physical. I was given a physical, but I did NOT receive a Medicare physical - and I only know this only because when I returned in 2023, the Medicare physical I received was entirely different than the one the year before. Before I went in for the physical in 2023, I asked how long it would take and the receptionist said 30 minutes. This is important to me, as I am a teacher and need to let the school know about coverage. While at the appointment, they told me they needed a urine sample. If I'd known I would not have gone to the bathroom before I left for the appointment. When the Nurse Practitioner Mann came into the room (30 minutes later) and asked about the urine sample - when I explained - she gave me a bottle of water. Why didn't her staff do that? They just kept pointing me to the bathroom and telling me to try. Also - when it was time to be weighed, I walked toward the scale - a medical looking scale - and was told, "No not that one" and they brought out a bathroom scale that was dirty and broken on one side. Whaaaaat? That appointment took an hour and 30 minutes. An hour more than what I was told!! After that hour and a half appt, I received the results of the blood work and needed a follow up appt, but - I also needed another appointment for a follow up on cat bite I'd had treated at Urgent Care. I called to make an appointment and to see if the appointments could be combined. The receptionist said she wasn't sure, but would check. I then asked how long she thought it would take if..... and before I could finish my sentence she said "30 minutes". Ugh. I was really upset and told her to let me talk to someone who knew the answers. Amandeep Mann got on the phone and I told her how I had been misinformed about the approximate length of my last appointment, and that her staff didn't seem to know answers. She said, "We are doing our best here!" And I said, "Well it's not good enough!" and she said, "Well then you can go and find another doctor!" I said, "I will!" - and that was then end of them. If a medical office does not have a staff that makes patients feel cared for, and it cannot provide what it's supposed to during an appointment, and it's a little dirty - I don't want to be there. I have a doctor at UW Valley Med now, and I feel very cared for. I do not recommend Kent Family Practice at all!!!

Been going here for a bit amazing staff and doctor ! Not like your usual office where you feel…read morerushed or not heard. I love that I feel comfortable here. I get treated with respect and greeted with a smile everytime I come in. I always leave feeling that my health concerns have been properly addressed.

I've been coming to this location for primary care for the past 2 years. I found comfort with Dr…read more Ajmani who is attentive, comforting, and passionate with her patients. She is real sweet with many years of experience under her belt. They accept all major insurance and use MyChart to communicate with patients. Also, any billing concerns or for payment, can be made on there. The team up front to check you in are very professional and friendly. Even when they're busy, they will acknowledge you as you walk through the door. They will kindly offer you a mask if you don't have one. Sanitizer is around for your convenience, along with a water cooler for your thirst. I usually have to get my blood drawn before coming to my appointment. I try to come a few days prior at least. The last time I went, it was difficult as I have deep rolling veins. I normally request for them to draw from my fist. They were out of the type of butterfly component to draw blood from the fist. The phlebotomists there are also friendly. The last gal I did dealt with was not as patient in my opinion, and suggested that I go elsewhere to get my blood drawn or come back another time. I surely did not want to go elsewhere as I should be able to get it done here. Plus, I waited for her to come back from lunch before I had to go to work. I would think there would be more than one person. But, I cannot fault them if they're under staff. Overall, I have a good experience here and feel as my health is being taken care.

This is the worst fucking clinic to go to! i went in to get medicated for ADHD and the whole time…read morethe doctor( Thomas Courtney) isn't even listening, he barely glanced over my evaluations and told told me it was unusual for someone to come in and get ADHD medication appointment at 17 usually they get them when they're younger. You don't fucking know that you dumb bitch I honestly think he was ignoring me the entire time and tried to tell me I was anxious. I am not anxious. That is not what I came here for and you completely disregarded. The reason I fucking came here. He didn't even care he didn't even talk about or ask or go over any of the points that were on my evaluation. He didn't even fucking ask. He's a fucking idiot. Don't come here if you actually expect to get anywhere in your medical journey thank you very fucking much.o

Unprofessional. Too many scheduling issues every time I get rescheduled due to a mistake their call…read morecenter or reception made!!! The doctors at this location are also below standards within service.

I had to go for a pre employment drug test and a DOL medical exam. Known as CONCENTRA MEDICAL…read moreCENTER. After reading several reviews, I don't think staff is necessarily rude they just have a lot of paperwork to process and keep in order dealing with alot of people, I know because I used to be in the medical field. So it makes it very difficult to maintain a schedule while being personable with everyone. Drug test must be taken as walk in only therefore your time to wait would and could be 4-6 hours . I however while waiting in the exam room after I completed my drug test was on the phone with my mask slightly off and as soon as the physician walked in and saw she walked right back out , I felt like I was being penalized I had to wait another hour they may as well have cancelled me and had me come back!!, so please make sure your mask stays on the entire time so you can get the visit over with as quickly as possible!! Plenty of parking but not exactly in a good part of Kent , lock up but you should be locking up your vehicle anywhere you go. It would be more helpful if you're employer would make an appointment before you visit for your pre-employment testing that way you don't have to wait all day for them to work you in.

Always low staffed. I Have to wait hours to get checked in. And I have a full bladder. I do not…read morewant to do business here anymore.

great staff I was in pain with sciatica got in within 3 days clean office and amazing staff Dr has…read morethe best bedside manner recently moved from San Clemente Ca needed to find a new Dr I just love how kind and welcoming everyone was I highly recommend Dr Yap

I worked as a nurse practitioner student here with nurse practitioner Robert Yap and this clinic…read moreprovides excellent care, personable and focuses on preventative health, department of transportation exams, mental health care, and so much more! Robert Yap is a very experienced clinician and really cares for his patients and advocates for them. Very easy to make appointments and follow up care! Great place to establish a family doctor. They are also providing covid vaccinations anytime! No appts required!

Came for an on the job injury. They provide masks and you must be masked up to be there. Only…read morepatient can be there no kids or support people allowed they will be told to leave. I witnessed a women come in with two kids and wanted to be seen, she was told that the kids could not be allowed and she was not happy and remarked that when she called about coming in someone should have mentioned this. Good that masks and hand sanitizer was available. Dr was ok to deal with, he was hard to understand as English was a second language. I had to wait awhile to get my APF form and another appointment scheduled. Overall time there was 2 hours or just over. I've never experienced a good positive visit in the past few years it was better as USHW.

DO NOT COME HERE!!!!!! If I could give 0 stars I would…read more This place is terrible ! The doctor is the rudest person I've ever encountered! Avoid this dump of a place at all cost ! I was referred here for a work injury and the care I received was the worst! They ignored my concerns. Told me they didn't care if I went to work and stared at a wall when trying to explain to the pos Dr. my symptoms she rudely told me she would no longer discuss the matter with me. Very unprofessional and a waste of time!!!! If you have a work injury DO NOT GO HERE!!!!!!!!

If I could give this company a 0 star, I would. I am generally a very patient patient. I have been…read moreconsistently seeing the PT team and the best thing I can say about them is that they are very friendly, engaging, and animated... with each other. I am always given the exercises and then ignored in between changes. It feels great to do things with minimal guidance or check ins. The PT front desk? She's amazing! SHE is friendly and makes me feel welcome. Too bad the actual therapists don't take her lead. The actual doc appointment? Again, their front desk is great! Appointment times? Yeah, those are suggestions.TWICE I have had appointments that have exceeded 2.3 hrs behind. The first time (2hrs behind), I thought was a fluke and only asked the back office after 1.5 hrs of waiting how much longer it would be with the answer "another doc just got here, it'll be just a little longer", and this last time I waited in the waiting room for over an hour, and a a prize, I had to wait another two in the room. The answer i gut was "they have new medical directors and new providers". IDK how that's MY problem, but here...we...are. I ultimately left without being seen due to another medical appointment I had THREE HOURS AFTER MY APPOINTMENT TIME. I'm now going to find another facility. My time may not be valuable to them, but they are the gatekeepers of the paperwork I need to be in compliance with my employer. My only advice is to stay on time, be communicative with your patients about wait times and be realistic about the wait time expectations as NO ONE has the time to wait THREE HOURS WITHOUT BEING SEEN. I am extremely disheartened about the lack of accountability of the providers and those who excuse the behavior. I'm even more disheartened that this is their "norm". If you don't have the staff, schedule accordingly.

Customer service is severely lacking. There are sign in…read moresheets that apparently are just for decoration. The girl up front has the personality of an eraser and spends more time on her cell than doing work. A two hour wait for a drug screen?

I have been here a few times for various things. I have never had to wait longer than 10-15…read moreminutes. At Christmas I was around a bunch of sick family members, came down with a cold that turned into a double ear infection. For the next 2 weeks I battled that I thought was just a bad cold. But I developed a terrible cough that would send me into coughing fits at night. After a week of this and getting no better I called my dr, but I wouldn't be able to get an appointment for 3 weeks. I was exhausted from not being able to sleep and working 12 hour shifts all week. I was developing fever like symptoms and felt weak and achey I went to a different urgent care first but the wait time was 2.5 hours. Came here and was seen within 10 minutes. I felt kind of dumb seeing a Dr for "a cold", but she looked me over and said I had Bronchitis. She prescribed antibiotics, steroids, and a cough suppressant and told me to take some OTC stuff as well. I was in and out in 30 mins Picked up my meds that night and am feeling 90% better 3 days later.

Disclaimer. This is about DR Singh. NOT THE STAFF. NOT THE NURSES. EVERY STAFF MEMBER IS GREAT…read more Both my sons have been seen by two separate Doctors, Both times we had a great experience. The doctors were Listening and attentive. But the last two times l've been sick it was Dr Sing. UNFORTUNATELY !!!! He may be a nice person to others but he's not right for urgent medicine. I told him I know my body. I felt like pneumonia was coming. He heard my lungs and at that time they seemed clear but l'd been on DayQuil/robitossun/allegra all day. But I was coughing all night and I told him. I can't breathe!!!!! It's coming. I need something stronger. This has been my life for 20 years. I know what works. I need prednisone plus strong amoxiclaven. I also needed a strong cough medicine. But no, he said my strep tst was negative and needed nothing but a couple days of prednisone. That was a week ago on Sunday. I told him I have a very weak immune system. I have several immune disorders that require immediate treatment. I know ppl come looking for drugs but I take so much medication for all my illnesses that he should have listened to me. It's been TWENTY YEARS of this. | KNOW MY BODY. but he was dismissive and very condescending. I don't want cocaine or meth. I need a codene based cough med along with prednisone pills and strong antibiotics. Three things that work every year, ONCE A YEAR, EVERY YEAR JUST ONCE A YEAR WHEN I GET PNEUMONIA! YOU KNOW WHERE I AM NOW ????? IN THE EMERGENCY ROOM. With pneumonia. Severe fever and a gargling shallow breathe that could lead to double pneumonia. Which l've had before. Dr Singh is so full of him self. I understand there are drug addicts who ask for hard drugs. I needed real medication. Now I'm taking more time off work. More money out of pocket for a hospital stay. And more suffering from another case of pneumonia. Grown up jerk. Assess your patients better. INSTEAD OF judging them. I'll bring you my ER bill for the lack of better care. It's showing my pneumonia could have been treated sooner if you listen to real patients.