I discovered this location when I needed an urgent care (they have one attached), and dang is it…read morethe best decision I've ever made. For context, I'm a medical school professor and very comfortable in a medical setting and know what is and is not acceptable behavior. The PA I saw, Maddie, was personable, very informative, and actually listened... I know that should be what you expect at every doctor's office, but with privatization of insurance that's not always what you get. Heck, she listened and cared more than my students who are REQUIRED to to pass (ha!). She was thorough, listened to all concerned addressed them properly and provided all necessary important information including referrals and follow-ups. She was also incredibly smart and knowledgeable about a lot of topics, and you can tell because she doesn't throw a ton of big words at you to seem smart, it was demonstrated in her ability to describe things at a level that people without medical experience could understand. HIGHLY recommend. The medical assistant, Keniesha, who came in to draw blood and run an EKG was polite, knowledgeable and professional while making me feel at ease during understandably uncomfortable tests. Office staff is friendly, polite, helpful, and great at getting you all set up and going. I was taken back on time for my appointment, no unnecessary waiting (although it's totally understandable when it happens) and a very proficient & excellent overall experience

I went to Primary Care Indy on Friday, Nov. 13, 2020 before it opened, for a Covid-19 antigen…read morescreening test. There was a line formed and the clinic did not open until 8:00 a.m. Allyson was at the front door in the cold, allowing patients to sign up for their clinic visit. Allyson called me by phone, as I waited in my warm car, when it was time for my appointment. You are required to wash your hands before coming into the waiting area; and, of course wear a mask which must cover your mouth AND your nose. Conrad was the associate who administered my Covid-19 test. Conrad explained the procedure (he also took my temperature and pulse oximetry measurements) and performed my nasal Covid-19 test. Conrad was professional, reassuring and kind as was Allyson. The pandemic has been horrible but these two associates made this process easy and stress free. I thank them for their hard work and dedication for risking their lives to assist the public.

Horrible care and experience! Had a appointment and still had to wait 2 1/2 hrs!! No doctor on duty…read morea useless nurse practitioner was the so call personal on duty seeing patients. They would take one patient back per hour!! If they don't have the staff or they don't care about the patients than they need to close there doors. The lady at the desk is rude and lied to your face how many people are ahead of you! St. Vincent's should be ashamed of your self for this poor quality of care!!

I might be bias since I do work here in the evenings and weekends, but from the feedback we get…read morefrom patients, this place is a great place to go if you can't get in to see your primary care doctor right away. The immediate care doctors, nurses, and MAs are very knowledgeable and always give great patient education. If you're lucky I'll be one of the gals taking care of you. You do not need an appointment for the Immediate care, but here are some tips: * Immediate care does not mean ER or URGENT. If you bleeding to death, have chest pains, spiking a fever over 103 or have something life threatening, GO TO THE ER. * The immediate care does not do followup maintenance for things like hypertension, diabetes, or any type of conditions that need to be monitored. But lucky for you, this location has a wonderful family practice/internal med and pediatric primary care doctors. So if you are sick or have conditions we can take care of, stop on by! I promise I am the best throat swabber and I give painless shots! :P

This practice ruined my life. I came here during a very dark place in my life. And I needed some…read moretesting for a possible STI/UTI. Off the bat. Without the tests even coming back positive for anything , I was prescribed doxycycline as an antibiotic treatment. About half way through the treatment I was feeling really bad abdominal pain. I called my pcp at this office and she told me "Oh that's completely normal with doxycycline, just finish the course ". I finished the course. And after , My pain symptoms got so bad I ended up in the emergency room several times since. I was diagnosed with doxycycline induced gastritis . (Inflammation of the stomach lining ) . The medication I was prescribed here literally damaged my stomach lining. And my life has been hell ever since. Instead of trying to treat it. The doctor who prescribed it referred me to a GI practice , who didn't have anyone available but a Nurse practitioner. And I ended up paying hundreds of dollars in copays there just to make the issue even worse. This happened back in January and it's April now and I'm still in pain . I can't eat anything besides chicken toast or bread. And this has made my life a living hell. I went in for a visit and got blood work done. And when the results came back I was told " See you In May " . This place is corrupt and they will literally prescribe you medications without a active diagnosis or a confirmation of one. And they will say "Well that's the standard of care. " The doctors here are pharmaceutical sales people. Not doctors who care about you. I'm still going through the gastritis. This is the most miserable thing I have ever been through and could of all been prevented if the doctor would of waited for test results to come back instead of throwing a prescription at me. I'm down almost 100lbs now. I can't eat anything. And I'm in constant pain. They ruined my life !

This is the best urgent care I have ever been to! I was in and out of there within 20 minutes. The…read moreladies in there were super respectful and helpful.

My husband and I were both feeling achy, with sore throats, earaches and chills. To make matters…read moreworse, it was Thanksgiving evening AND we aren't from in town (though I did grow up here). My husband located this urgent care center that was actually open until 9pm and was near 86th and Michigan Rd. We ran over. It is a small place on the north side of 86th St. Very clean and accommodating. Dr. Khan was patient and very thorough. He told us exactly what we had (strep) and why we had it. He explained what medication he was prescribing and why. He told us where to go to fill the prescription and said that if we were going to go directly to the pharmacy he would wait (past his 9pm closing time) to make sure that the pharmacy didn't need to call him because of the narcotics prescription (Tylenol with codeine). He said they would bill our insurance and on our way we went. He was maybe the best urgent care doc either of us has ever seen. Dr. Khan told us that he used to work at the urgent care in Nora but he left and opened up this place on his own. Looks like he has a second location on W. 10th St. as well. We would highly recommend this clinic.

I would love to give them 0 stars to be honest. I had a simple eye infection and was told I would…read morepay $75 only to receive a bill a week later for an additional $165. When I called to ask about it, Susan was very rude and condescending. She even laughed at me. On top of that, the Dr. misdiagnosed me and set me and my family into a panic. The Dr. had a student with him, he did not ask my permission first and then spent the entire time talking to his student. This isn't a doctor's office, this is horrible.

I know healthcare facilities rarely get good reviews but this location is an exception! We walked…read morein and got in right away. The staff were so kind and thoughtful, and the doctor was so great! She answered every question we had and didn't rush us out of there. They also followed up via phone a few days later to make sure we were okay. Highly recommend!

I've been here a few times, always for my family when they've been sick or gotten hurt. We've come…read morefor minor things. Once, my daughter was the color red, all over. We went here and what she had was serious. The doctor noticed it right away and sent us to the ER at St Vincent. When we arrived, the hospital was waiting on us. A nurse from NUC had called and given them the scoop. When we walked in, we immediately were taken- no wait. Thank you Nora Urgent Care! Last week, it finally came to me - it appeared that I was trying to cut off my thumb. But, no, just a slip of the knife hand. Nora patched me right up. Good quality care here!

I bring my son here when he has a bad cold or throat infection. I generally find then effective…read more They take the strep test and give me results and advise me.

Traveling from St. Louis I lost hearing in right ear. The next morning at 8 I signed up on line…read moreFor a 9:02 appointment. They texted that they could see me earlier. Polite receptionist, polite nurse and helpful doctor. I have complex Medical history including stage 4 cancer and he looked in both ears and confidently diagnosed ear infection. I am now headed to pick up Drugs. Very pleased with quality of care. Registration on your phone is always a pain but I didn't have to fill out any additional forms on arrival. Place was very clean and professional.

Oliver Healthcare is an exceptional medical facility that now even offers Urgent care. The staff…read moreis so helpful. Today I was helped by Lisa Brinkley. Very polite, informative and so helpful. Miss Lisa was actually running the front aspect of the office while her husband attends the patients. I highly recommend Oliver Healthcare because they are the golden couple. You leave feeling better. You are heard. The quality of care I received is beyond words. Quality n excellent care.

They are excellent,I am very happy with the team.They can help with advise and the Insurance…read morecompanies.

This review is for Dr Cross who practices at OI NW and for the hospital. I could not be more…read morepleased with my experience. I had both of my knees replaced in a very short amount of time, and OI was amazing. First, Dr Cross is one of the best at his craft. Not only that, he is pleasant, takes time to actually answer questions and is encouraging. I would tell anyone and everyone I know to see him if you need an orthopedic surgeon. For the hospital, I had 2 stays (one for each knee). Everyone from check in to admissions to the nursing staff to the PTs were so good to me. Not only that, the food is amazing! (I know we don't choose our hospitals based on food, but what a nice perk!) Overall, OI made what could have been a pretty awful time in my life so much easier! I didn't use the walk in clinic so I can't comment there but everything else was a class act! Thank you Dr Cross!

I would advise any would be patients of Ortho Indy to think twice! I was a patient for back and…read moreneck problems. In 2026 I received injections for my neck. Unfortunately less than six months later, A Dr at Otho Indy performed a cervical neck surgery on me because that particular area on my neck had turned into a poisonous cyst that caused me to be hospitalized for 35 days and 30 days of intensive rehab as well as a month of home care ! Both of these doctors have retired . good riddance

I had the absolutely the BEST Treatment Ever They treated me…read moreand others there with me today . As Kings and Queens TOPNOTCH

I arrived unsure of what was wrong, but in intense pain that felt like something inside me was…read moretearing apart. Despite visibly suffering--sweating and on my knees in the waiting room--the level of attention and care I received was unacceptable. There was no urgency, no proper evaluation, and no indication that I was going to be treated. I was forced to advocate for myself and request an ambulance to be taken to Community North. That decision likely saved my life. Upon arrival, Community North acted immediately and quickly diagnosed a kidney stone. The contrast in care was undeniable. Community North wasted no time identifying the issue and providing treatment. Based on my experience, I strongly advise others to avoid St. Vincent unless it is the absolute last option available.