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    Concentra

    1.7 (59 reviews)
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    Services - Concentra

    Physical therapy

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    This location is at lease clean, BUT I hate the wait plus wasting half a day here only to be seen 5 mins!!
    Jean L.

    Ugh! I hate this place! Most ppl that come here have no choice though.. the wait time is horrendous! It's terrible even with an appointment! I see Dr. M, but I can't say for sure that I'm getting the best care or if I trust his diagnosis with confidence. I've witness a Medical Assistant tell him what to do and tell him, "oh you better say PLEASE if you want me to print that out for you!" She was totally sassy with him. Obviously there is no respect for him. The center director is not friendly and the staff here are hit or miss depending on who you get.

    This MA just sitting there on her phone.
    Denisse B.

    All of the MA's up front are so disrespectful and act like they don't want to be there. Went in for a copy of a test and had to wait for more then an hour to get it.... For a piece of paper!!! I would understand if I had to see someone but all I went was for a copy. If I could have gone to a different place I would but my employer chose this place. There is literally 4 other women up there and they are all just sitting down looking at their phones talking to each other.

    Door is right next to the jump place door
    christina l.

    2 hour wait is apparently the "norm" here. I guess I am used to more efficient businesses. When I show up early for an appointment, I don't expect to be seen 2 hours later. I also don't expect to finally be escorted to the back patient room and have to wait 40 minutes in a robe for a doctor. Dr. Leuong (that might be mispelled) was very sweet and caring. As a doctor, she seems to know her stuff and has great communication with the patient. I get that the front staff don't have complete control over what happens in the back but it took a long time for them to register me. After I had filled out papers, 45 min later they called me up to fill out another 3 forms for health history. I went in for a simple pre-check up for a job. I think they must over book the appointments if people are having to wait 2 hours even when they have an appointment and show up early for that appt time. They shouldn't expect people to wait that long when they schedule an actual appt. I would recommend booking less people if that is the case and have walk ins welcome, that way people who want to sit and wait can. I've never once in my life waited that long to see a doctor (I guess Kaiser & other places I've gone to just do things better). 5 stars for the Doctor 1 star for the wait & front desk having no idea how long things will take. They should tell you when you book that it may be 2-3 hours to be seen. I had plans at 4 that had to be pushed back until 5 because my 2:30 appointment wasn't really a 2:30 appt...

    Over 40 min holding. Guess I'll call again

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    6 months ago

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    2 months ago

    Yo tube mala experiencias ai con la espera y la terapia, la doctora siempre me hacía esperar asta 45 minutos

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    11 months ago

    Gabby Maya and Andreya did an incredible job helping me and making the process seamlessly painless

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    2 months ago

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    10 months ago

    Poor service, short staffed, and long wait times! Avoid as much as you can, it was waste of time!

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    1 year ago

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    3 years ago

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    4 years ago

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    6 years ago

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    2 years ago

    Don't come here wait time is crazy was left in the office for an hr + sitting for nothing !!!!! And it was very dirty !

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    2 years ago

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    4 years ago

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    5 years ago

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    2 years ago

    Over two hours waiting for a tb test. I was sent here by my employer. I did a tb test at a different location and it was quick.

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    2 years ago

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    4 years ago

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    5 years ago

    Extremely long waiting time. I waited for 2 hours just for a TB test. The staff probably forgot about me. Avoid going there.

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    6 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Concentra

    Review Highlights - Concentra

    Cassandra, who was responsible for directing me through the drug screen was efficient, informative, and professional!

    Mentioned in 3 reviews

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    Laughing Giraffe Therapy

    Laughing Giraffe Therapy

    5.0(19 reviews)
    4.1 miRose Garden

    Lauloa Grace helped me and my 11-year-old daughter through some of the most difficult times of our…read morelives. Divorce, buying and selling a home, moving three times, legal issues and a job change were all weathered with her support. And I'm a better person for it! Offering a buffet of healing tools, Lauloa utilized a unique set of techniques to support us. Pulling from her experience in higher brain living, brain gym and her extensive knowledge in communication, Lauloa helped pull me up, overcome fatigue and reach goals during the most challenging time of my life. I resolved court issues with my ex, doubled my salary and found peace, releasing the anger, pain and sadness from the unexpected and difficult end to my marriage. Lauloa created a safe place to talk about all of these issues and welcomed me with loving acceptance. My daughter loved the breathing and visualization exercises and we enjoyed attending together. Lauloa is someone you can build trust with quickly to talk openly and honestly about your issues and to provide helpful techniques to continue progress between visits. I highly recommend Lauloa. She is a beautiful, kind and talented soul. I'm grateful to have met her.

    What a magical place! Every bit of Laughing Giraffe--from its facilities, to its equipment, to its…read moreculture, to its staff--is dedicated to helping clients make big changes through incremental progress. Our OT Zane always brings out the best in our son. He empowers him, challenges him, and gives him joy. Expertise, competence, creativity, and loving care combine perfectly at Laughing Giraffe. We're so lucky to be here!

    Photos
    Laughing Giraffe Therapy
    Laughing Giraffe Therapy - Front door at Laughing Giraffe Therapy

    Front door at Laughing Giraffe Therapy

    Laughing Giraffe Therapy - Inside of the Moon Room!

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    Inside of the Moon Room!

    Brain Hacks

    Brain Hacks

    5.0(1 review)
    1.8 miWillow Glen

    Rachel at Brain Hacks OT is incredible!…read more We can't say enough amazing things about Rachel and Brain Hacks OT! From the very first session, it was clear that she really gets kids -- not just their challenges, but what makes them unique. Every session is completely individualized to meet our child's needs that day, whether that means sensory play, emotional regulation, or working through tough behaviors in a way that actually sticks. Rachel has such a calm, fun energy that immediately puts kids (and parents!) at ease. She doesn't use a one-size-fits-all approach -- she takes the time to understand what's behind the behavior and builds strategies that truly work at home and school. We've seen huge improvements in self-regulation, flexibility, and confidence. If you're looking for an occupational therapist who blends deep expertise with genuine care, Brain Hacks OT is the place. Rachel has been an absolute game changer for our family.

    From the owner: Brain Hacks OT is a pediatric occupational therapy practice dedicated to helping children reach…read moretheir full potential. Through engaging, play-based activities, their experienced therapists enhance fine motor skills, sensory processing, and social interaction. They specialize in tailoring a fun and nurturing approach to each child’s unique needs, empowering them with the confidence and independence to thrive in their daily lives. The practice is set to open its doors on Lincoln Avenue in San Jose in 2026.

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    Brain Hacks
    Brain Hacks

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    Simoneon Pediatric Development Center

    Simoneon Pediatric Development Center

    4.9(15 reviews)
    3.6 miWillow Glen

    While I did find Mary to be just as knowledgeable and passionate as many other reviewers here,…read moreworking with her didn't turn out to be the best fit for my family. There are a few things that I wish I had known from the beginning, so I thought it might be helpful to share them with other families who are interested in the center: -at this point, fall of 2019, it doesn't seem that there is anyone else working at the center-some reviews mentioned a team of people, so I'm guessing that might have been in years past -because of Mary's delicate immune system, she requested that we cancel sessions if anyone in our family had any signs of illness, such as a runny nose. With my family, this was problematic, as I have a younger son too and work with children in my own work, so we ended up missing quite a few sessions even in the first month -communication about scheduling, superbills, etc can be challenging. Overall, I wish that these issues had not cropped up, as I definitely had the feeling that Mary has a lot to offer her clients and she also can be supportive of parents as well, with parenting tips if they are wanted.

    We went to Simoneon for our daughter's AIT (Auditory Integration Training). She was very sensitive…read moreand afraid of harsh and loud sounds. Ms Mary explained us the entire theory of AIT, how to relate the audiogram and the perceived apprehensive sounds, gave us books on the topics, explained us what to expect of AIT. She also explained us how some of these sounds would cause pain in the child's ears and affect them emotionally to develop into a fear of sound. During the entire two week period, Mary was very caring and courteous to our daughter. Apart from the training, helped my daughter get over the fears with a very practical approach making her clean using a silent vacuum cleaner etc. She has given us practical tips of how to eliminate the fear by gradually exposing to attenuated sounds and increasing the intensity etc. the highlight of the entire Training process was the care with which Ms Mary approached and made my child feel comfortable

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    Simoneon Pediatric Development Center
    Simoneon Pediatric Development Center - When love and skill work together, expect a miracle!

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    When love and skill work together, expect a miracle!

    Hands On Care - Eg. of some of the professional athletes we have treated in the past

    Hands On Care

    3.9(84 reviews)
    4.3 miBlossom Valley

    I'm a competitive power lifter and I injuired my wrist. My surgeon strongly recommended Hands On…read moreCare as being one of the best hand/wrist specialists in the area. Everyone I encountered at the office was kind, warm, professional, and experienced. However, this review is for Jamie as she was my primary therapist. I'm so grateful I found her! After my first session, I saw immediate results! Every visit we'd try some new things to build on the previous week, I was 100% back to normal in a month. Her caring, well-balanced approach to therapy was exactly what I needed. Be patient with their office, they're very busy. It may take a few weeks to get the appointment, but it's absolutely worth it. While I hope to not need therapy again, I'd definitely come back here and wouldn't go anywhere else. Thank you, Jamie! Thank you, Hands On Care!

    In-Network Status Not Honored / Intentional Overbilling I…read moream writing this to warn other parents--particularly those with HSA plans--about the billing practices at Hands On Care (Saba Kamal). Despite being listed as an in-network provider, this office overcharged my client by more than $600+ beyond the insurance-contracted rate. When the EOBs (Explanation of Benefits) confirmed the overpayment, the office refused to issue a refund. Most telling was the provider's own admission; when questioned about the overcharge, she stated: 'I cannot make money with the rates that Anthem allows me to charge. I would have to bill you for two visits.' This is a clear 'bait and switch' tactic. A provider cannot agree to in-network status to attract patients and then unilaterally decide to charge more than the contracted rate because they find it more profitable. We escalated this to the insurance carrier and filed a formal grievance. The insurance company ruled in our favor, yet Hands On Care still refuses to return the client's money. It is highly unethical to take advantage of parents trying to care for their children. Furthermore, the care plan was underwhelming, and my client eventually sought treatment elsewhere. Do not trust this office to honor their in-network obligations

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    Hands On Care - 80's day celebrated by patients and staff of Hands-On-Care

    80's day celebrated by patients and staff of Hands-On-Care

    Hands On Care - In addition to workers comp, medicare patients we treat all types of Upper extremity sports injuries

    In addition to workers comp, medicare patients we treat all types of Upper extremity sports injuries

    Hands On Care - Specializing in Shoulder Elbow Wrist and Hand Injuries

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    Specializing in Shoulder Elbow Wrist and Hand Injuries

    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health - No wait in the morning before 9 during the week.

    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health

    3.3(36 reviews)
    2.5 miDowntown

    I had an excellent experience today. I was feeling under the weather and couldn't get an…read moreappointment at my primary doctor the day of so I came here. I've come here before so I'm familiar with the process. I came in a bit before 9am and it wasn't busy. I waited about 15mins before being called in. The nurses, PA-C, and front staff were all very nice. Michelle Chau (PA-C) , who completed my examination, was very thorough throughout the process. I didn't feel rushed even considering more people came in after me. She offered me routine test such as Covid, flu and strep to ensure I was given the proper care. Lucky all came back negative. When I was leaving staff member helped guide me to the exit which helps when you're not feeling well, with all the hallways it can feel like a maze. Everyone said goodbye and said they hoped I felt better as I left too. My prescription was quickly sent over to my pharmacy of choice and I was able to pickup on the way home. Very happy with my experience today and I'm looking forward to feeling better.

    I came to urgent care because of an abscess on my foot. For 10 days, Dr. Chau and Nurse Parvin…read morechanged my dressings with incredible care and sensitivity. Receiving such attentive and compassionate service was truly amazing. In my previous experiences, some doctors' attitudes felt distant and even harsh, so this level of kindness meant a lot to me. I am deeply grateful to both Dr. Chau and Nurse Parvin for their professionalism, empathy, and dedication. The world keeps turning thanks to good people like them. I have endless respect for everyone who does their job with heart and integrity. Thank you again!

    Photos
    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health
    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health - The condition does not improved at all.

    The condition does not improved at all.

    Urgent, Primary, and Specialty Care Willow Glen-El Camino Health - Infection got worse...leaking some fluids now....

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    Infection got worse...leaking some fluids now....

    Concentra - occupationaltherapy - Updated May 2026

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