0 stars. They ordered the wrong test. I had to pay out of pocket and wasted $100. They said they…read morecould email me the results. That was a lie. When I finally got my results I saw they ordered the wrong test. I had to go in person to get a refund. They said I would get my money back. I had to call multiple times for the next month. Still nothing. Total waste of time and money. Zero accountability.

ZERO STARS! This place is the worst and should not have immediate attached to its name! There is…read morenothing immediate about sitting in a waiting room for 3 hours because someone took my daughters chart then when to lunch and they didn't know she was still in the waiting room and never got taken back!

Useless! THEY DO NOT ACCEPT OUTSIDE X-RAY REFERRALS. AND NOWHERE DOES IT SAY THIS! Don't waste…read moreyour time if you need an X-ray ordered from another doctor. They won't do it. You would think they would be happy to have the business especially from patients with insurance like me, but no. I was coldly turned away. Not to mention despite all the promoting of walk ins welcome, they get you in there and then tell this after you've made the appointment. Yeah walk in but we won't help you! No care or compassion for people who actually work full time and contribute to society and need these services on weekends. This is the second time I got turned away for care from this place - it's the last time.

I had the pleasure of a great customer service representative help me schedule a MRI appointment…read moretoday and she went ahead and gave me outstanding information on my appointment by being assertively and informative about who I needed to contact and facilitated the appointment process for me. She was very helpful in getting my appointment scheduled and also gave me her time she was very knowledgeable personable and I am grateful for her service today Tanya is a marvelous woman and employee I hope she's recognized for her service as a outstanding employee

this doctor almost killed my fiancée my fiancee was complaining about pain and not feeling good for…read moremonths and months and then he probably got tired of complaining and said let's take a look at its been 2 years the test showed something wasn't right so he got a procedure done and he had 99% blockage another month he could be dead. Dr. Brian H Sarter. don't go to him

I am so pissed off with this place. We told the tech we did not want to know the gender. She didn't…read moreeven warn us before messaging the babies legs, and we saw what the baby is. THIS IS OUR THIRD BABY, WE KNOW WHAT WE ARE LOOKING FOR!!! Now I'm so upset I can't even enjoy those 3 lines. This was suppose to be a beautiful moment during birth. Thanks you moron woman.

I would rate them a zero if I could, the customer service is just awful, they do NOT return phone…read morecalls and noone picks up the phone. I waited 2 months for my records that should have taken 30 days but they had no problem cashing the check and if I hadn't kept bugging them for the records I would still be waiting for that phone call. Get a new office Manager because this current one does nothing to keep her staff doing what they are supposed to be doing!! So happy to be done with them.

I did not have a good experience with Dr. Welch, her knowledge in HRT is none existent. She was not…read moreable to have a discussion regarding HRT other than the standard of care. She will realize what women are talking about when she goes through peri/menopause herself.

This morning I threw my back out and by the afternoon I was in writhing pain. My primary care…read moreoffice was closed at this point but I needed help. I found Apollo Walk-In Clinic on Google and called them to see their wait time. The friendly receptionist answered the phone and said there was no wait time. So I promptly drove over and started my initial paperwork. I was seen shortly by the nurse practitioner. She said was so helpful and thorough. She was a breath of fresh air! Not your average experience at a walk in (at least in my experience). I was given great care this evening. I will definitely recommend & be back!

Good fast service and the employees were nice. Would go again and I would reccomend it to others.read more

Went there for my annual test which is supposed to be covered by the insurance, but got a bill from…read morethe hospital saying that insurance don't cover it. So I contacted the insurance and found out that the coding of the bill was wrong so they need the hospital to adjust it in order for them to pay the bill. The hospital billing department then told me to contact the doctor, but the doctor said I need to contact the lab, which I did. I thought finally it will be taken care of but two months later I got another call from the hospital again asking me to pay. And they said the lab has nothing to do with it. So after almost half a year of me calling everybody, no one seems to willing to send a new bill to the insurance! Now that I found out that there is a collection on my credit report! But I never got any collection in the mail or any calls!!!! Very disappointed and upset!!!

Terrible patient service and the front desk person Nadine is as nasty and unhelpful as they come…read more The scheduling is a nightmare, everything is the patient's responsibility and everyone has poor communication skills. Not to mention the office is raggedy and dates. Such a bad experience that I'm finding a new OB at 4 months pregnant.

My visit today consisted of blood work and a consult with my Oncologist...all went well and…read moreefficiently. Blood work was easy, the team there is quite pleasant and good at their job!My Oncologist is GREAT and I always feel heard!

The phone system for the Helen Graham Cancer Center is absolutely horrible. As I write this I've…read morebeen on hold for 12 minutes. Then I was told to leave a message. And the reason I called was because someone from that office left me a message that my appointment I have in two days needs to be changed. It's not the first time this has happened, either. This center needs a better phone system and a better scheduling center. Out of 5 stars I give Helen Graham Cancer Center's phone system AND scheduling system a NEGATIVE 5 stars.